ReScore Reviews™ (13)

ReScore
Overall Rating 3.9999985/5Overall Rating 3.9999985/5Overall Rating 3.9999985/5rating 3.9999985rating 3.9999985
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
93% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Service personnel was very helpful and tried to satisfy my needs in timely manner.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:03 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/19/2018

Son,
Thank you for taking the time to write your review and for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Jose R. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Customer care attitude "
Taking care of customer is their number one priority
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:49 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/19/2018

Jose,
Thank you for writing your review. We appreciate your business and look forward to yor next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Service was fast and the staff were very friendly and gave me updates on my wait time frequently.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/18/2017
Service Type: Repair
Review Created: 01/18/2018 04:15 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/18/2018

Aaron,
Thank you for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Kimbra G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"over and beyond service"
I came in for a tire sensor replacement and in discussing not knowing how to use my phone on my car bluetooth they took the time to help me with that. Very courteous as always.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 04:12 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/18/2018

Kimbra,
Thank you for the five star rating and I am glad to hear that we was able to help you with you phone connection. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Philip C. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
excellent service as usual, in and out quickly on MLK day.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 01:10 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/18/2018

Philip,
Thank you for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Katherine F. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff and fast service "
The staff was great with our issues and help us all the way through the process. (Engine warranty) they kept us informed every step of he way. Hats off to the whole team at the etown location . Especially Mark and Jr. thanks guys
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 04:37 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/17/2018

Katherine,
Thank you for the great feedback and five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Rebecca T. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable work, great service"
Happy with all aspects of service.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/13/2018 04:50 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/15/2018

Rebecca,
Thank you for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Melodie D. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful and honest."
Mark explained everything and didn't talk to me like I was a dumb female. I really appreciate all he and Clint did for me. The car is doing fine.
When I tell people I'm taking the car to the dealer for repairs they start telling me, oh no go to so and so. It will be cheaper. But it's not and I don't know them and I don't know the parts their using. All car repairs are expensive, that's life.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 08:33 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/15/2018

Melodie,
Thank you for sharing your great experience and thanks for the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Alan H. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Al"
Great Job Al.... As always
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 10:13 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/11/2018

Alan,
Thanks for the five star rating. As always we look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Luwanna A. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Class Service all the way"
Very efficient yet friendly service. Nice waiting area-plus I get to look at the new Hyundai's to get an idea of which one I want the next time.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/11/2018 09:30 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/11/2018

Luwanna,
Thank you for taking the time to write your review and for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Ava Y. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Provider "
I took my car in to get it winterized and I really like that the mechanic explained what he was gonna do and why. He also gave me prices so there were no surprises .
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 05:34 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/10/2018

Ava,
Thank you for the great score and comments. Weappreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Karen S. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Friendly and prompt
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/07/2018 05:22 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/08/2018

Karen,
Thank you for taking the time to write your review and for the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Verified Customer on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous & friendly staff"
They did a great job and were very prompt. I highly recommend using Swope Hyundai
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/07/2018 12:39 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/08/2018

Jeremy,
Thank you for taking the time to write your review and for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Johnny C. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
Great Staff....very efficient
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/06/2018 06:12 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/08/2018

Johnny,
Thank you for the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Andrew L. on 01/02/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Good.
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 01/02/2018 06:02 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/02/2018

Andrew,
Thank you for taking the time to write your review. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Marvin O. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another satisfied customer"
I always get friendly service from the service department. They keep me informed during the whole process and update me if there is anything that needs my attention like the tread on my tires. Over all a great service department. Highly recommend this dealership!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 01/01/2018 03:46 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 01/02/2018

Marvin,
Thank you for the five star score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Kerrie R. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Swope Hyundia is the best! "
Great customer service!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/28/2017 10:38 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 12/28/2017

Kerrie,
Thank you for completing your review and for the five star rating. We look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Albert M. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"happiness is owning a hyundai santafee purchased through sope hyuna"
great service by management sales personal, sales reps and service on mainatince of my veh. hyundai also sell its self with such great products would reccomend and do to all I come in contact with.








vice and sales man
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/28/2017 07:16 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 12/28/2017

Albert,
Thank you for the great score and I am very happy to hear that you are delighted with the Hyundai product. We appreciate your business.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Petro M. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Received, 16 DEC 2017"
Very professional and courteous staff. I'm extremely comfortable bringing my vehicle to Swope Hyundai, and will continue doing so.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 12/16/2017
Service Type: Maintenance
Review Created: 12/27/2017 12:54 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 12/28/2017

Petro,
Thank you for taking the time to write your review and for the great score. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Verified Customer on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff and service "
Friendly and knowledgeable staff
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/26/2017 12:04 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 12/26/2017

Robert,
Thank you for the five start rating.All of our staff thank you for your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

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