ReScore Reviews™ (13)

ReScore
Overall Rating 3.9999985/5Overall Rating 3.9999985/5Overall Rating 3.9999985/5rating 3.9999985rating 3.9999985
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
93% Would Recommend
100% Business Response
Latest Review 4 days ago
Mary F. on 04/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Notified me about r3call service. Performed as expected, after very long wait for part.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 12:00 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/19/2018

Thank you for your feedback. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Carolyn R. on 04/18/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
As always, great service!! Everyone is always so friends and personable.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 05:21 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/19/2018

Carolyn,
Thank you for the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

James W. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and great people"
James w
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 04:23 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/19/2018

James,
Thank you for the great score and feedback. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Ray H. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
The service techs are very knowledgeable, courteous and friendly. The work/repair area is always very clean, as is the waiting area. The wait time to have your car repaired or serviced Is always reasonable.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:22 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/18/2018

Ray,
Thank you for the positive feedback and five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Darrell B. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Highest rating "
Did all the work before quoted time. Always friendly and pleasant
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 10:12 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/16/2018

Darrell,
Thank you for the great score. It is our pleasure doing business with you.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
The customer service person was professional. He reviewed everything that was done on my car.
Vehicle: 2010 Hyundai Azera
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/13/2018 09:58 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/16/2018

Pam,
Thank you for the great score and the positive feedback. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Luwanna A. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
They are quick and efficient.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/13/2018 01:01 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/16/2018

Luwanna,
Thank you for the five star rating. We appreciate your business and look forward to your next service.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Ardith J. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
excellent service
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/11/2018 01:45 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/12/2018

Ardith,
I am glad to hear you had an excellent service experience during your last visit. Thank you for the great score and we look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Alfred M. on 04/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Was efficient"
I ask them to replace valve stem on one of the tires and it was not done.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/08/2018 12:59 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/09/2018

Alfred,
Thank you for your feedback. I will have your service advisor reach out to you to correct the issue. We appreciate your business and look for to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Darrell L. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept responded to my questions and observations. "
Not willing to invest more time in your awkward review system!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/03/2018 02:40 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/09/2018

Darrell,
Thank you for your input on the review system. I will pass on this information to Hyundai Motor America. Thank you for the great score and we look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Joy D. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire Plugged"
Thank You taking the time to plug our tire on short notice.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/03/2018 10:25 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/09/2018

Joy,
Thank you for the great score and I am happy to hear that were able to help you.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Samuel E. on 04/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast service"
Staff was very friendly with five star service.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 03/27/2018
Service Type: Repair
Review Created: 04/01/2018 04:14 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 04/09/2018

Samuel,
Thank you for the kind words and the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Yuliya R. on 03/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Flat tire"
Speedy professional service
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 03/16/2018
Service Type: Maintenance
Review Created: 03/24/2018 07:56 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 03/26/2018

Yuliya,
Thank you for the five star rating. We appreciate your business.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

James B. on 03/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Exelent"
Service Exelent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/15/2018
Service Type: Maintenance
Review Created: 03/19/2018 01:19 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 03/19/2018

James,
Thank you for taking the time to write your review and for the five star rating. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Donna D. on 03/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleased with service"
Came in for something rubbing under the car. Service was very nice and put my car on the lift to check it out. I wanted to make an appt for an oil change and the service person came to me and asked if I wanted it done right there and then. It saved me another trip and didn't take long, at all.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/15/2018
Service Type: Maintenance
Review Created: 03/19/2018 12:56 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 03/19/2018

Donna,
I happy to hear we took great care of you during your last visit. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Sixfrido M. on 03/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the convinience and friendly service"
the convinience and friendly service
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 03/13/2018
Service Type: Maintenance
Review Created: 03/18/2018 05:00 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 03/19/2018

Sixfrido,
Thank you for taking the time to write your review. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Arnette S. on 03/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Fan"
Our local dealership seems to care about the customers.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/12/2018
Service Type: Repair
Review Created: 03/18/2018 06:20 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 03/19/2018

Arnette,
Thank you for taking the time to write your review. We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Richard J. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
The service reps ate excellent, courteous, open minded about your issue or reason for visiting, helpful in every way!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/09/2018
Service Type: Repair
Review Created: 03/17/2018 07:41 AM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 03/17/2018

Richard,
Nice to hear thjat our staff took great care of you and thank you for the five start rating .We appreciate your business and look forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Verified Customer on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall on vehicle"
They were very friendly, polite and prompt
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/13/2018
Service Type: Repair
Review Created: 03/15/2018 01:52 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 03/16/2018

Thank you for the five star rating. We appreciate your business and look forward to your next service.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

Joyce V. on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service"
Great people who take personal pride in helping their customers
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/13/2018
Service Type: Repair
Review Created: 03/15/2018 12:18 PM
Tony D C., Fixed Operations Director at Swope Hyundai responded on 03/16/2018

Joyce,
Thank you the great comments and five star rating. All of us here at Swope Hyundai appreciates your business and looks forward to your next service visit.

Tony Caldwell
Fixed Operations Director
270-505-1200 Ext#520

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