TCR II Suspension Alignment and Brake


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

719 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 1 day ago
BOB K. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff and speed of work"
Very helpful
Vehicle: Volkswagen Touareg
Service Date: 04/25/2018
Review Created: 04/25/2018 07:51 PM
JAN A. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love these guys!"
I was originally refereed to TCR II by the service manager in the tire dept. at Costco. After my mechanic retired, I dreaded looking for a new one but these guys are great! They never try to push off anything I don't need, prices are quite reasonable and done in a timely manner. I am quite happy!
Vehicle: Kia Sedona
Service Date: 04/23/2018
Review Created: 04/23/2018 08:08 PM
FRANK L. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Good friendly staff and great good customer service
Vehicle: Ford Fusion
Service Date: 04/19/2018
Review Created: 04/23/2018 06:35 PM
SINAN S. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite, Professional, Honest"
Excellent customer service, polite and professional staff, nice waiting area, started and finished the work on time (actually earlier than I expected). Clear explanation of work done and helpful advice on future maintenance of vehicle. Thank you.
Vehicle: Audi A4
Service Date: 04/20/2018
Review Created: 04/21/2018 07:38 AM
DANA H. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpfulness"
The guys were great, showing me in detail what was causing the problem with my vehicle. The front office was willing to work with on the cost of the repairs. The waiting lobby was clean and comfortable, one thing I would change is the showing of HGTV in the lobby. Maybe some off road or car shows would be nice? I would highly recommend there service, they are a full service auto repair shop for cars and trucks. Thanks for your help.
Vehicle: Toyota Tacoma
Service Date: 04/20/2018
Review Created: 04/21/2018 05:32 AM
RICHARD B. on 04/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"alignment"
friendly staff and proficient
Vehicle: Ram 1500
Service Date: 04/17/2018
Review Created: 04/18/2018 04:55 AM
Jarrod N. on 04/14/2018
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jarrod said the ball joints the staff installed did not last even a year. He took his vehicle back, but now his steering wheel is crooked.
Vehicle: Ram Pickup
Category: Service
Service Date: 04/12/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
TCR2 T. at TCR II Suspension Alignment and Brake responded on 04/17/2018

JARROD WE WARRANTIED OUT YOUR BALL JOINTS AT NO CHARGE. SORRY IF IT WAS A INCONVIENCE FOR YOU SIR.

Lernord B. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lernord said he had good service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 04/03/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Gabe M. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gabe said he worked with Chris and Mike and both of them treated him like family.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 04/10/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Dustin D. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dustin said they were very friendly and on time.
Vehicle: Jeep Liberty
Category: Service
Service Date: 04/05/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Kyle F. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kyle said the staff took care of him and did a good job.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
ELIZABETH M. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, helpful, efficient"
The job was done on time and the new shocks feel great. They are so courteous and friendly. I trust them and their work.
Vehicle: Toyota Camry
Service Date: 04/03/2018
Review Created: 04/04/2018 03:35 PM
Katie M. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above and Beyond "
The whole staff is wonderful and friendly!! They help with everything they can and then help some more with their resources in the automotive industry! This is my 3rd time coming here and they only get better each time. Thank you thank you!!!
Vehicle: Toyota Tacoma
Service Date: 04/03/2018
Review Created: 04/03/2018 09:45 PM
MARIO R. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service and excellent repair work for an affordable price.
Vehicle: Nissan Versa
Service Date: 03/06/2018
Review Created: 04/03/2018 04:44 PM
Claire S. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Claire said this business has been excellent in communicating with her. They have been working with her and her vehicle for a year. Mike and his team were fabulous. She will continue using them and will recommend them for service.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 03/30/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Robert G. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the service at this business worked out and he would recommend them for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 03/30/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
SHANE A. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just... great!"
This is my second time to TCR II. In two visits, they have done more for me and treated me better than any other mechanic and/or dealership has EVER done for me or treated me in my 15 years of driving. The level of professionalism and courtesy shown to their customers is second to none. I will never, for anything involving my brakes, suspension, or alignment, take my vehicle anywhere else. Thank you, a hundred thousand times over!
Vehicle: Ram 1500
Service Date: 03/29/2018
Review Created: 03/29/2018 09:54 PM
JEFF S. on 03/29/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ball Joint and Alignment"
They're honest with telling you what is wrong. But the service fee is a little high.
Vehicle: GMC Sierra 1500
Service Date: 03/22/2018
Review Created: 03/29/2018 05:23 PM
RAUL M. on 03/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Convenient service!
Like the history of work email provided
too
Vehicle: Toyota Avalon
Service Date: 03/23/2018
Review Created: 03/24/2018 05:00 PM
ROSE P. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Polite knowledgeable service. Will not hesitate to recommend them and will return for service on my truck
Vehicle: Chevrolet Silverado 1500
Service Date: 03/23/2018
Review Created: 03/23/2018 08:29 PM
Displaying Review 1 - 20 of 719 in total