Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 195 Reviews )

99% Would Recommend
Latest Review 8 days ago

Reviews


GU
GARY U.
Birmingham, AL
Chevrolet Corvette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019
Discovered what was wrong, fixed it, offered suggestions, reasonible
I have been looking for a car service center where the techs know their business, and charge reasonable rates. This was my first visit and I am very pleased.

MB
MIKE B.
Helena, AL
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2017
Great work, but no one answers the phone
I have tried to reach Kelly several times on a Thursday, Friday, Monday and now a Tuesday, but no one will answer the phone. That is really my only complaint with Technique Auto. Otherwise, the work is very good.

MB
MIKE B.
Helena, AL
BMW 325Ci
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2016
Good service
Very good service, but allow a longer lead time due to the amount of work that Kelly has there.
Julie S. from Technique Automotive responded on 08/30/2016

THANK YOU FOR YOUR REVIEW AND BUSINESS!


TW
TONY W.
Alabaster, AL
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2016
Kelly - seems nice, honest, and helpful
Tho price was misquoted (or misunderstood) @ start, he came in under the 2nd price, and worked Sat. To get it done. Greatly appreciated that! A Good Guy!
Julie S. from Technique Automotive responded on 08/30/2016

THANK YOU REVIEW AND BUSINESS!


VS
Virginia S.
Birmingham, AL
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2016 Category: Service
Virginia said the business sent her an email rescheduling her appointment for the next day. When she went to the business, they did not have an appointment set up for her because she was supposed to confirm the appointment and she was not aware of it.
This review was collected via phone interview by Customer Research Inc.
Julie S. from Technique Automotive responded on 05/24/2016

SO VERY SORRY ABOUT THE MISCOMMUNICATION. THANK YOU FOR WORKING WITH US. GLAD WE WERE ABLE TO SERVICE YOUR VEHICLE IN A TIMELY MANNER SO YOU COULD GO OUT OF TOWN.


DV
DUFFY V.
Helena, AL
Chevrolet Venture
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2013
Dependable, trustworthy
Customer is keep informed and business follows through with committment.

SR
Shelby R.
Alabama
Suzuki Forenza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2013 Category: Service
Shelby is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

SS
Sam S.
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2013 Category: Service
Sam said all the work was great but he feels the engine was diagnosed incorrectly. The vehicle broke down as he was driving home.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
KY
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2012 Category: Service
Tony said he did not wish to elaborate on his experience.
This review was collected via phone interview by Customer Research Inc.

GM
GEOFFRET M.
Pelham, AL
Mercedes-Benz S430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2012
Good Service
Had a front end alignment situation that a tire merchant had botched. Technique sorted it out at a very reasonable cost.

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