Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(195 Reviews)

99% Would Recommend
Latest Review about 2 months ago

Reviews


CH
Chanh H.
Birmingham, AL
BMW 528i
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/24/2016 Category: Service
Spoke with Diana. She said the employees took a very long time to fix and get her vehicle back to her.
Julie S. from Technique Automotive responded on 05/26/2016

IT IS SO UNFORTUNATE THAT THE WORK WE PERFORMED ON YOUR CAR WAS NOT UP TO YOUR STANDARDS. WE HAD A LOT OF ISSUES WITH GETTING PARTS THAT IN TURN PROLONGED THE WORK BEING DONE TO YOUR CAR. WE REALLY APPRECIATE YOUR BUSINESS AND APOLOGIZE FOR THE LENGTH OF TIME IT TOOK TO FIX YOUR CAR.


GU
GARY U.
Birmingham, AL
Chevrolet Corvette
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2019
Discovered what was wrong, fixed it, offered suggestions, reasonible
I have been looking for a car service center where the techs know their business, and charge reasonable rates. This was my first visit and I am very pleased.

MB
MIKE B.
Helena, AL
Chevrolet Suburban
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/11/2017
Great work, but no one answers the phone
I have tried to reach Kelly several times on a Thursday, Friday, Monday and now a Tuesday, but no one will answer the phone. That is really my only complaint with Technique Auto. Otherwise, the work is very good.

MB
MIKE B.
Helena, AL
BMW 325Ci
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2016
Good service
Very good service, but allow a longer lead time due to the amount of work that Kelly has there.
Julie S. from Technique Automotive responded on 08/30/2016

THANK YOU FOR YOUR REVIEW AND BUSINESS!


TW
TONY W.
Alabaster, AL
GMC Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2016
Kelly - seems nice, honest, and helpful
Tho price was misquoted (or misunderstood) @ start, he came in under the 2nd price, and worked Sat. To get it done. Greatly appreciated that! A Good Guy!
Julie S. from Technique Automotive responded on 08/30/2016

THANK YOU REVIEW AND BUSINESS!


VS
Virginia S.
Birmingham, AL
Nissan Xterra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/19/2016 Category: Service
Virginia said the business sent her an email rescheduling her appointment for the next day. When she went to the business, they did not have an appointment set up for her because she was supposed to confirm the appointment and she was not aware of it.
Julie S. from Technique Automotive responded on 05/24/2016

SO VERY SORRY ABOUT THE MISCOMMUNICATION. THANK YOU FOR WORKING WITH US. GLAD WE WERE ABLE TO SERVICE YOUR VEHICLE IN A TIMELY MANNER SO YOU COULD GO OUT OF TOWN.


DV
DUFFY V.
Helena, AL
Chevrolet Venture
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2013
Dependable, trustworthy
Customer is keep informed and business follows through with committment.

SR
Shelby R.
Alabama
Suzuki Forenza
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2013 Category: Service
Shelby is a completely satisfied customer.

SS
Sam S.
Mitsubishi Galant
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2013 Category: Service
Sam said all the work was great but he feels the engine was diagnosed incorrectly. The vehicle broke down as he was driving home.

TC
Tony C.
KY
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2012 Category: Service
Tony said he did not wish to elaborate on his experience.

GM
GEOFFRET M.
Pelham, AL
Mercedes-Benz S430
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/04/2012
Good Service
Had a front end alignment situation that a tire merchant had botched. Technique sorted it out at a very reasonable cost.

JM
JEREMY M.
Ford F-350 Super Duty
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019
Vehicle maintenance and repair
Professional friendly service!!

Verified Customer
Birmingham, AL
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2019
Quality Work
Always does great work in a timely manner.

JH
JIM H.
Birmingham, AL
Chevrolet Equinox
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
Reasonable prices for service and repairs.
Kelly’s team are trained professionals. They know how to diagnose and repair the problem, and don’t just take the “replace everything” approach.

GU
GARY U.
Birmingham, AL
Chevrolet HHR
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Honset and accurate at a reasonable price
This was a short notice problem - got me in, fixed the problem and got me back on the road.