Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

269 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review over 1 year ago

Reviews


BM
Barbara M.
Reno, NV
Pontiac Bonneville
Verified Customer
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04/18/2017 Category: Service
Barbara said everything was fine. Everyone treated her nicely, and everything was okay.
This review was collected via phone interview by Customer Research Inc.

JC
Jacob C.
Reno, NV
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Jacob said his experience with this business was really good. They were helpful, quick, and they provided good customer service.
This review was collected via phone interview by Customer Research Inc.

GS
GUY S.
Reno, NV
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2017
1997 ZJ
Troy and his crew always take excellent care of my 1997 Jeep Grand Cherokee. The Auto Hospital has been my "go to" mechanic for well over a decade and I couldn't imagine going anywhere else!
Troy Z., President from The Auto Hospital responded on 04/27/2017

Again Guy thank you. When you move we will miss your pleasant company.

TROY ZIMMERMAN

HB
HOLLY B.
Sparks, NV
Honda Accord Crosstour
Verified Customer
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04/11/2017
Great service once again
Left my service appointment very happy once again! I had my rotors done and an oil change. Asked the guys to check the condition of my brakes and they reported they were still fine....didn't try to sell me new brakes when they weren't needed. This is a refreshing change from the dealership.
Troy Z., President from The Auto Hospital responded on 04/27/2017

Thank you Holly, we appreciate the good review

TROY ZIMMERMAN

RW
Richard W.
Sparks, NV
Chevrolet Blazer
Verified Customer
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04/08/2017 Category: Service
Spoke with Susan. She said this business seemed honest and they got her vehicle repaired in a timely manner. She had the vehicle at another business for three weeks and they were unable to get her vehicle repaired. They referred her to this business. She is very happy and appreciative of them, being able to get her vehicle repaired.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 04/27/2017

We thank you for the Opportunity to service your Blazer Richard, we look forward to servicing your car in the future.

TROY ZIMMERMAN

JM
JOHN M.
Silver Springs, NV
Subaru Impreza
Verified Customer
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04/06/2017
Honest and dependable work done
Done an outstanding job on my vehicle, dependable work without trying to gouge me. Honest people doing honest work. Very helpful and appreciative to the auto hospital.
Will bring my business back for sure.
Troy Z., President from The Auto Hospital responded on 04/27/2017

Thanks John, were happy your satisfied with your experiance

TROY ZIMMERMAN

CG
Chris G.
Chilcoot, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Chris said Troy, the owner, has always done a good job. He was fair as well.
This review was collected via phone interview by Customer Research Inc.

VF
Virginia F.
Reno, NV
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Virginia said she heard by word of mouth how good this business is. It is the best place to go to in town. The people at this business are very nice and cooperative.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 04/27/2017

Thank you Virginia we hope to see you in the future, we were happy to help.

TROY ZIMMERMAN

KB
Kristin B.
Carson City, NV
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Kristin said this business was great. She will be returning to them for service soon.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 04/27/2017

Thanks Kristin, we look forward to servicing your brakes Friday while the special lasts.

TROY ZIMMERMAN

DL
Dennis L.
Sparks, NV
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Dennis said they do really good work. They're honest and they try to save him money when they can. He appreciates the work they did.
This review was collected via phone interview by Customer Research Inc.
Troy Z., President from The Auto Hospital responded on 04/27/2017

Thanks Dennis, we strive to provide a quality experiance

TROY ZIMMERMAN

MS
Mark S.
Reno, NV
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017 Category: Service
Mark said when he went into the business to inquire about his vehicle, he was really happy with the way he was treated. He appreciated them picking the vehicle up from his work and they brought it back to him when they were done.
This review was collected via phone interview by Customer Research Inc.

SB
Sidney B.
Reno, NV
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Sidney said they were awesome about fixing her vehicle and she was happy with their service.
This review was collected via phone interview by Customer Research Inc.

DM
DONALD M.
Reno, NV
Lincoln Town Car
Verified Customer
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02/17/2017
Nice
You guys seem to do great on both (1) fixing problems the best way, and (2) controlling costs for your customers.
These are the things we care about most.

RB
Richard B.
Reno, NV
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Richard said the business is up-front, and honest.
This review was collected via phone interview by Customer Research Inc.

WD
Wilma D.
Reno, NV
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Wilma said she has been using this business for at least 10 years because they have always done the best for her. They are very good people. She can trust them because they do not try to take advantage her. If they tell her that she needs something its only because she really does.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Reno, NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Steve said Troy always treats him well. He wanted to thank him for his service.
This review was collected via phone interview by Customer Research Inc.

MM
Monique M.
Reno, NV
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Monique said this business took good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

BR
Barry R.
Reno, NV
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2017 Category: Service
Barry said he liked the business' work.
This review was collected via phone interview by Customer Research Inc.

GS
GUY S.
Reno, NV
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017
Taking care of the Jeep
Troy and crew always take excellent care of my '97 Jeep. Great work and fair prices.

MB
Melanie B.
Reno, NV
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017 Category: Service
Melanie said the business has great service and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 269 in total