Reviews
LS
Lucia S.
Wilmington, NC
Dodge Caliber
Verified
Wonderful Service!
I wholeheartedly trust and reccomend the Car Doctor. Greg has looked out for me since I first moved here and always keeps the cost as low as he can. Wonderful customer service, and people you can trust!!
Recommended
SN
Stan N.
Wilmington, NC
Honda CR-V
Verified
A good experience.
I was there a little early. They got to work and had me out of there in good time.
Recommended
JE
Jose E.
North Carolina
Acura 3.2TL
Verified
Jose said the employees took care of him. The electrical was not working on his vehicle after service, he came back and the employees fixed it for him at no charge.
Recommended
This review was collected via phone interview by Customer Research Inc.
BL
Bill L.
Wilmington, NC
Ram Pickup
Verified
Bill said the business did what he asked them to do and the vehicle was ready when he went to pick it up. Greg does a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
LT
Liz T.
Wilmington, NC
Ford Flex
Verified
Spoke with Liz's husband. He said the staff are always friendly, honest, and the price is fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Dolores B.
Wilmington, NC
GMC Terrain
Verified
Dolores said she had a very nice visit at the business. She said their service was excellent. She has been with them for several years because they are very respectful, and they go out of their way. She said she gets respect, and good repair work there. Dolores said they are the best, and the staff are very nice people to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
IT
Ike T.
Wilmington, NC
GMC Pickup
Verified
Ike said the service was really good and he likes the way he was treated by the staff. He was satisfied with the work and will continue to do business with Greg.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Dan S.
Wilmington, NC
Honda Element
Verified
Great service
Great, honest service.
Recommended
AR
Alexis R.
Wilmington, NC
Hyundai Accent
Verified
Made A Believer Out Of Me!!
Got exactly what I needed! Did I say timely and reasonable. Can't ask for more, but got knowledgeable friendly attention included. I like this place. Don't feel like I might be taken advantage of because I'm female.
Trust is huge and The Car Doctor delivers.
Trust is huge and The Car Doctor delivers.
Recommended
YB
Yetta B.
Wilmington, NC
Toyota Camry
Verified
Yetta said the service was great. The business does good work and they are friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
TK
Tom K.
Wilmington, NC
Acura 3.2TL
Verified
Aptly Named Car Doctor
Greg, who manages the Car Doctor, knows your car well as if it was a person. He gives a good reason for any suggestions he might make. For example, when we dropped the car off for an oil change, we asked they could identify why the car was vibrating at 45 mph. Greg's answer: "We found a nail in your back tire on the driver's side and fixed it. That's probably why the car vibrated. We didn't rotate your tires this time (as they usually do with oil change) because the two front tires are evenly worn but the back tires are newer, so if we moved one up front and moved the front tire on the passenger side to the back, the car would be out of balance. You might want to think about getting a new tire for the back." We did, and had them make the tire they fixed our spare.
Recommended
MF
Mark F.
Sneads Ferry, NC
Mazda Mazda3
Verified
Mark said Greg the front desk person and also Val the technician are very sharp and experienced in what they do. He and his wife are very pleased with their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jack B.
Wilmington, NC
Ford Pickup
Verified
Honest
These guy are great
They found some money under floor mart
And gave it to me
I forget I had placed there
They found some money under floor mart
And gave it to me
I forget I had placed there
Recommended
CE
Charles E.
North Carolina
Nissan Versa
Verified
Charles said the business provided pretty good customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
Shari C.
Wilmington, NC
Toyota Highlander
Verified
Happycamper
The Car Doctor gets the work done! They keep record of what I need serviced and give me a heads up so I can plan for it.
Recommended
JC
Joseph C.
Wilmington, NC
Buick Rendezvous
Verified
Joseph said the business does great work, but they are on the pricey side.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Melinda S.
Wilmington, NC
Ford Edge
Verified
Caring for my Ford and Avalon
We wouldn't let anyone else in Wilmington service our cars.
Melinda S.
Melinda S.
Recommended
DH
David H.
Wilmington, NC
Porsche 911
Verified
Towed in and drove out.
Car Doctor recommended as one of a few places that was competent to work on Porsches. Vehicle had to be towed in after braking down out in city. Problem was attended to right away, much less than i expected, and back on road next day.
Recommended
TB
Tricia B.
North Carolina
Toyota Venza
Verified
Tricia said the staff did a great job with the service. It is very attentive and has great customer service. The employees know their business and do a really great job at what they do. She was well taken care of. There were no hidden surprises and the prices were fair. She would recommend the business if someone is looking for honesty, quality work and great prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
ST
Sontino T.
Castle Hayne, NC
Honda Accord Cpe
Verified
Sontino said the service was really quick. The business is easy to get to and the staff is friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.