The Car Doctor

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910-452-0311
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Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

993 Reviews

5 star
90%
4 star
7%
3 star
1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (3)

ReScore
Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5Overall Rating 4.33333/5rating 4.33333
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
99% Would Recommend
Latest Review 4 days ago

Reviews

LW
Luke W.
Wilmington, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Luke said the business was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
DO
Devin O.
Wilmington, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Devin said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Robbie B.
North Carolina
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Robbie said he did not get the results from the servicing that he expected. He stated that the vehicle has a few miles on it, so he believes the staff did what they could.
Recommended
This review was collected via phone interview by Customer Research Inc.
WS
Wilbur S.
Wilmington, NC
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Wilbur said the service was fast and efficient, he was in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
DP
Deborah P.
Winnabow, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Oil & Filter change / Coolant Leak pellets
Service very courteous and is trusted.
Recommended
Verified Customer
Wilmington, NC
Mercury Villager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
You guys are honest & trustworthy
I feel very comfortable dealing with you guys. I appreciate your honesty.
Recommended
SJ
Shirley J.
Wilmington, NC
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Shirley said she has been taken very good care of for years and she will continue to bring her vehicle in.
Recommended
This review was collected via phone interview by Customer Research Inc.
HH
Hunter H.
Wilmington, NC
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Hunter said that he would definitely recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LR
Laura R.
Wilmington, NC
Pontiac Montana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Laura said that the service was really good at this business and she would recommend them.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Rodney B.
Wilmington, NC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Great fast service
On time appointment. Work completed quickly
Recommended
JS
Jim S.
Wilmington, NC
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Jim said the business helped him in a pitch.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Devan B.
Wilmington, NC
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2018 Category: Service
Devan said they did a pretty good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Val R. B. from The Car Doctor responded on 10/23/2018

Devan sorry that your vehicle needs an engine .we hate giving  the bad news Should you change your mind an want to replace the engine we will be happy to do the work  The Car Doctor   Val Boudreau

BH
Bill H.
Wilmington, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Alternator check
I am always satisfied with my visits at the car doctor. They are friendly, honest, and prices are competitive.
Recommended
TB
Taylor B.
Wilmington, NC
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Taylor said the repairs were done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Wilmington, NC
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Great service
They always take great care of us!
Recommended
CB
Clint B.
Wrightsville Beach, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Clint said the staff was polite and worked quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
PD
Pual D.
Wilmington, NC
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Pual said the business was extremely helpful. They were prompt and it all worked out perfectly, and they gave him a great price.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jana C.
Wilmington, NC
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Jana said the staff is polite, the service is professional and the work is quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Ben H.
Wrightsville Beach, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ben said the staff at the business provided great customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
David B.
Wilmington, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
David said he had a state inspection and he would recommend.
Recommended
This review was collected via phone interview by Customer Research Inc.