Lea said they did a good job on her vehicle. They did not do a very good job of keeping her informed on the updates of her vehicle. They also did not tell her when her vehicle would be ready. She said they were suppose to keep her informed every 2 to 3 days but, did not. She had to call them to find out anything. They did a good job of blending the paint because she cannot tell the difference.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.