Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

283 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JK
Jimmy K.
Highland Lakes, NJ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Jimmy said this business did good work.
This review was collected via phone interview by Customer Research Inc.

CL
CHARLES L.
Sussex, NJ
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Charlie&Darleen
Respect towards the customer, explaining throughly any repairs which needto be done, trust in repairs being done are needed and not just being done to increase an invoice billing, the time taken to explain future services and knowledge to say what is not needed.

DM
David M.
Sussex, NJ
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Spoke with Erica. She said the employees work with her and they completed the repairs faster than she expected.
This review was collected via phone interview by Customer Research Inc.

SM
Sue M.
Franklin, NJ
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Sue said she went to high school with a person from this business and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

CR
Charlie R.
Sussex, NJ
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Charlie said this business has good service and the mechanics know what they are doing.
This review was collected via phone interview by Customer Research Inc.

GA
George A.
Sussex, NJ
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2017 Category: Service
George said he had an oil change performed at this business and there was nothing complicated about it.
This review was collected via phone interview by Customer Research Inc.

NV
Noreen V.
Sussex, NJ
MG Midget
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Noreen said they were very nice. They did the work in a timely fashion and they were reasonably priced. She has recommended them to 2 people. Their staff are very nice.
This review was collected via phone interview by Customer Research Inc.

PR
PATRICIA R.
Sussex, NJ
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017
Great job
Friendly, quality, job done well

WH
Wendeall H.
Sussex, NJ
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Wendeall said he has always had good luck with this facility.
This review was collected via phone interview by Customer Research Inc.

AD
Andrew D.
New Jersey
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Andrew said the staff does a good job.
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Sussex, NJ
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Spoke with Joanne. She said she was very satisfied with the work the staff did.
This review was collected via phone interview by Customer Research Inc.

RP
RICH P.
Sussex, NJ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017
Tim and his staff are the best. They offer top notch repairs and services.
I recently took my truck to Tim for an oil change which I usually took to a local quick lube shop thinking I was saving time and money. I usually only used Tim for repairs. Was I wrong! First of all I learned Tim's price for oil services is competitively better. But here is the kicker. While at Tim's I learned the local Quick Lube shop lost or damaged my drain plug some time ago and without my knowledge replaced my drain plug with a temporary drain plug. This temporary drain plug was in there for sometime and put my truck at risk for failure which could have cost me an engine in my F150. Tim rectified the situation as usual and replaced this temporary plug with the correct one. I will not be returning to the local Quick Lube shop any time soon. Reputation and expertise far out weighs anything I thought I was gaining by using a inexperienced and unqualified shop!

DB
David B.
Highland Lakes, NJ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
David said he considers this business to be a good facility and the mechanic is a good guy.
This review was collected via phone interview by Customer Research Inc.

SD
STEVEN D.
Sussex, NJ
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017
friendly service
work was done on time. pricing was excellent.

BG
BARBARA G.
Sussex, NJ
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2017
Never Disappointed
Reliable, fast service and never costly.

CL
Charles L.
Sussex, NJ
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2017 Category: Service
Charles said this facility was very professional, very clean and they did a fantastic job. The facility was clean, they had the manuals at hand to double check what they were doing was correct and he was offered a fair price. He and his wife were very impressed and highly recommend this facility.
This review was collected via phone interview by Customer Research Inc.

PK
PETER K.
Sussex, NJ
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017
Excellent service
Tim and his staff are trustworthy, professional and experts in servicing our Honda Ridgeline.

DK
Donna K.
Sussex, NJ
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Donna said Tim is a great guy. She has never received bad service from them. The employees are polite and courteous. They did as promised. Her vehicle is always returned in a clean condition.
This review was collected via phone interview by Customer Research Inc.

DB
DONNA B.
Sussex, NJ
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2017
Appt easy to make
Tim's got my car in pretty quick, did the work for a reasonable amount and everything is running great!

RV
Rob V.
Sussex, NJ
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Rob said the staff finish the job on time and on budget.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 283 in total