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Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

286 Reviews

99% Would Recommend
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DD
Doug D.
Sussex, NJ
Ford Cutaway
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2017 Category: Service
Doug said the people at this business were pleasant. They cancelled his first appointment for no reason. His second appointment took over a day to complete. He was disappointed in the labor cost and was charged an outrageous fee.
This review was collected via phone interview by Customer Research Inc.
Nicole S. from Tim's Auto & Truck Care Center responded on 05/06/2017

We apologize for your bad experience, Unfortunately the repair cost on a Class A motor home is much higher than on a normal vehicle. If you would like to speak in detail about the cost involved installing the shocks you supplied to us for your vehicle, Tim would be more than happy to accommodate that. In the future you may want to consider asking for a price quote ahead of time to prevent any confusion.


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