Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

314 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


JM
Joe M.
Sussex, NJ
Pontiac Grand Prix
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2018 Category: Service
Joe said the staff at the business did not look at what the real problem was and fixed something else instead. He was unhappy with their service.
This review was collected via phone interview by Customer Research Inc.

TV
Tom V.
Sussex, NJ
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Tom said the business provides great service. Yet due to him being a competitor, he would not recommend the business.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
Sussex, NJ
Ford Cutaway
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2017 Category: Service
Doug said the people at this business were pleasant. They cancelled his first appointment for no reason. His second appointment took over a day to complete. He was disappointed in the labor cost and was charged an outrageous fee.
This review was collected via phone interview by Customer Research Inc.
Nicole S. from Tim's Auto & Truck Care Center responded on 05/06/2017

We apologize for your bad experience, Unfortunately the repair cost on a Class A motor home is much higher than on a normal vehicle. If you would like to speak in detail about the cost involved installing the shocks you supplied to us for your vehicle, Tim would be more than happy to accommodate that. In the future you may want to consider asking for a price quote ahead of time to prevent any confusion.


MH
Michael H.
Hollywood, FL
Ram 1500 Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Michael said this business did everything he asked them to do in the time framed he asked for.
This review was collected via phone interview by Customer Research Inc.

FM
Faye M.
New Jersey
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Faye said the business did everything she asked them to do in a timely manner and she also said they were over priced.
This review was collected via phone interview by Customer Research Inc.

ES
Erik S.
New Jersey
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Erik said the employees were very attentive and serviced the vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BC
Bernice C.
Sussex, NJ
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Bernice said that he has been her mechanic for years and has had no problems.
This review was collected via phone interview by Customer Research Inc.

EL
Ed L.
Sussex, NJ
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Ed said they did everything he needed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BS
BRENTON S.
Branchville, NJ
Mercedes-Benz C300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2019
Rotors and pads
The brake job was good, as expected. My request that new pad sensors and lug nuts that I supplied be included wasn’t done. If the original sensors were still good at 108,000 miles OK, but the lug nuts would have been easy enough. If they were the wrong size I would have understood, but the bag hadn’t been opened and I wasn’t advised of a problem with either install. You have a great business and we have used it a few times and recommended you to others, so I’m hoping this was an anomaly.

LE
Logan E.
Sussex, NJ
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Logan said they're nice people to work with.
This review was collected via phone interview by Customer Research Inc.

ES
ED S.
Pine Island, NY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
*YEARS of Excellent Automotive Service
I have been a customer of “Tim’s Auto and Truck Care Center” for over 10 years. Originally when his shop was in Orange County NY. Now that he’s been in Sussex County NJ - Tim’s Auto shop is still worth the trip. Why? Because I know whatever repair that needs to be done will be DONE THE RIGHT WAY. Years of having repairs done I’ve never had return with any problems regarding what repair was done - because it was done right. I’ve recommended Tim’s Auto to many people. Many auto repair shops usually have One mechanic. Tim’s Auto has a minimum of 3 mechanics working on any given day. Why? Quality Work, work guaranteed and most of all... HONEST QUOTES, Quality work and Loyalty to his customers. Thanks for squeezing me in for a new alternator with your fully booked schedule. Can’t thank Tim and his staff for the speedy professional repair. I only have 1 car and desperately needed it done ASAP. Dropped it off the day before and it was ready before noon the following day. THANK YOU
“TIM’S AUTO AND TRUCK CARE CENTER”

MB
Mason B.
Sussex, NJ
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Mason said the business got his vehicle in the very next day. He was able to get it back in no time.
This review was collected via phone interview by Customer Research Inc.

IK
IRA K.
Warwick, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Dodge Diesal Truck
Found & isolated problem when others couldn't ….great job

JP
Joe P.
Tobyhanna, PA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Joe said the business provided good service and they were also convenient.
This review was collected via phone interview by Customer Research Inc.

RL
Rick L.
Hamburg, NJ
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Rick said the work was quality.
This review was collected via phone interview by Customer Research Inc.

MW
MARK W.
Sussex, NJ
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
Great service, great staff
I can count on Tim’s if I have an emergency car issue. Very accommodating, that means a lot!!

IK
IRA K.
Warwick, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019
Tim's Auto & Truck Repair
Tim's was very helpful, knew what they were doing, & just as important stand by what they do......It is very hard to find honest, knowledgeable, & competent truck repair shops today....Tim's is a very good one !!!

GE
GARY E.
Sussex, NJ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Fast, Reliable, and Fairly Prices
Tim's is our "go to" shop for maintenence and repairs. Very friendly staff. Pricing is competitive and they always do the job right the first time.

JD
JEFF D.
Sussex, NJ
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Great, thorough workmanship.
These guys always repair my vehicles in a timely and professional manner. When complete, I know my vehicles are done properly. Never a doubt.

DH
Deborah H.
Sussex, NJ
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Deborah said her estimate came in lower than expected.
This review was collected via phone interview by Customer Research Inc.