All tests done on our end suggested a blown head gasket, we reccomended pulling the heads and sending them out to be tested. You were present, with the tech and owner as the test came up suggesting this problem.
We did all this for FREE, charging you nothing for the time we spent.
We apologize for any confusion,
We are sorry you feel that way. We did, as always, discuss the pice of this repair up front, before proceeding, so it was not a surprise to you. At the time of quote and approval, and again at the time of payment, you never indicated you had an issue with price. Next time, please let us know, so we can explain and discuss the costs, and maybe get you to understand the pricing. That way we could avoid being hit with a poor review, for something out of the blue that was never brought to our attention.
We DO appreciate your business, and look forward to serviceing you in the future. Next time, if you have ANY problem with our service and or pricing, PLEASE....speak up.