Unfortunately, their estimate was out of my price range. I will probably do the repair myself.
However, I have a suggestion: think about a more comfortable waiting area for the customers away from the front door traffic.
Price seemed a little high for just two tires.
Tim, I sincerely apologize for our lack of attention to detail. I completly agree with you that it is the little things that make all the difference. I promise this is an area we will be working on and hopefully we can exceed your expectations on your next visit. Thank you for letting us be your guys in the business.
As far as the tire pricing goes, profit margin is very small even when we provide tires and is less when customers bring their own to be mounted and balanced.
Turner Auto Care