Wes Jackson Automotive Center

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

251 Reviews

99% Would Recommend
Latest Review 3 months ago

Reviews


TB
Tom B.
Trappe, PA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2017 Category: Service
Tom said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Royersford, PA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2017 Category: Service
Jim said he thought they were getting a little 'nit picky' for an inspection, but they do a good job.
This review was collected via phone interview by Customer Research Inc.

MZ
Minhua Z.
Royersford, PA
BMW 535xi GT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2016 Category: Service
Spoke with Jessalynn. She said they answered her questions except for one thing that was not clear.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 12/21/2016

Minhua,

Thank you for taking the time to give a review on our behalf. Please know that we are here to help answer any and all questions regarding your vehicle. Call us anytime.

WES JACKSON AUTOMOTIVE

BC
Bill C.
Limerick, PA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2016 Category: Service
Bill said everything was fine at the business except it was a little expensive.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 09/03/2016

Bill,

Thanks for taking the time to write a review on our behalf. We are glad you are happy with our service.

WES JACKSON AUTOMOTIVE

MB
Michele B.
Harleysville, PA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2016 Category: Service
Michele said the business was way overpriced.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Wes Jackson Automotive Center responded on 07/26/2016

Michele,

Your vehicle was in for PA state inspection for which you were charged the industry standard fee. Our prices are competitive with the surrounding service centers. We are a AAA approved repair center and employ ASE Master Technicians to ensure the quality of repairs.  We offer a two year, 20,000 mile warranty on all service and we feel we provide the best value and quality parts available for our customers.

WES JACKSON AUTOMOTIVE

SR
Selenia and John R.
Perkiomenville, PA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2016
Oil Change - 20May2016
great!
Keith S. from Wes Jackson Automotive Center responded on 06/01/2016

Selenia and John,

Always a pleasure providing service for you!

WES JACKSON AUTOMOTIVE

DK
David K.
Royersford, PA
Mercedes-Benz C230
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2015 Category: Service
David said this business is outstanding.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Royersford, PA
Mercedes-Benz C230
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2015 Category: Service
David said this business is outstanding.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Schwenksville, PA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2015 Category: Service
Michael said the business did an excellent job. He has recommended the business to his daughter and son.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Royersford, PA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2015
Inspection and Oil Change
Service was great. The employees were kind and helpful. But I think the prices are high. I was surprised that an oil change and inspection cost $127.
Keith S. from Wes Jackson Automotive Center responded on 11/24/2015

Jeff,

Thank you for taking the time to write a review. I am glad you were happy with our service as we do strive to provide the highest qualityof service.

WES JACKSON AUTOMOTIVE

MM
Michal M.
Schwenksville, PA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2015 Category: Service
Michal said he got good service at the business but the communication about the status updates could have been better.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Royersford, PA
Honda
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2015 Category: Service
Rick said this business took care of all of his needs in a timely fashion and he had a pleasant experience there.
This review was collected via phone interview by Customer Research Inc.

AG
Alice G.
Perkiomenville, PA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2015 Category: Service
Alice said the business forgot to contact her when her vehicle was completed.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Trappe, PA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2015 Category: Service
Tom said the business always does good work for him but it was awfully steep pricing.
This review was collected via phone interview by Customer Research Inc.

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