Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

362 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


TM
Tracy M.
Rockford, IL
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Very dependable and honest
Wick Auto came to my job to get my car and they worked on it at the shop. The car was returned to me when I was done working.

DR
Debbie R.
Rockford, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Helping hands
They understand that some people need extra help. They go out of their way to help!

VV
Valeria V.
Minneapolis, MN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Valeria said the business had the service when she needed it, and everything got done.
This review was collected via phone interview by Customer Research Inc.

VG
Verna G.
Rockford, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Verna said the employees are wonderful people and they're so good to her. If she can't bring her vehicle to them, they'll come and get it for her. They treat her like she's their mom.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Rockford, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Old car I want to keep running as long as possible.
Wick's always does a good job fixing my car. My car is 20 years old and still running good thanks to Wick's.

JW
James W.
Rockford, IL
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
James said the staff did a fantastic job, they were easy to work with and he will do a return visit.
This review was collected via phone interview by Customer Research Inc.

TG
Thomas G.
Rockford, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Thomas said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

JW
Jason W.
Rockford, IL
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Couldn't be happier
As usual, completely satisfied with the service. Will be telling all my friends!

DR
Debbie R.
Rockford, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Great service to their customers!
They are more helpful to their customers in need! They understand what the customers needs are and do the best to help! Very grateful for all they did for me!

MS
Mitch S.
Rockford, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Mitch said they are pretty honest. They do good and quick work. Usually, the work is done right the first time.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
Cherry Valley, IL
Chevrolet Avalanche
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/18/2019 Category: Service
Daniel said the business was friendly, However, he said he would not recommend the business because the prices were too high.
This review was collected via phone interview by Customer Research Inc.

JG
Jimmy G.
Rockford, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Jimmy said they have very quick service and he was adequately informed as they processed the job.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Rockford, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Good and fast service
Good fast service.

JW
James W.
Rockford, IL
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
James said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Rockford, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
good
the folks who work there, plus their abilities in the shop

RH
Renee H.
Rockford, IL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Renee said the employees went above and beyond to complete her service.
This review was collected via phone interview by Customer Research Inc.

LL
Laurie L.
Rockford, IL
Saturn Astra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
VERY SATISFIED
Very satisfied with their work, the car is running better than ever!

BB
Bernie B.
Rockford, IL
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Bernie said they are excellent They make for a good neighbor, they are right down the street..
This review was collected via phone interview by Customer Research Inc.

JW
Jason W.
Rockford, IL
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Completely satisfied
Outstanding service by extremely knowledgeable professionals. Highly recommended.

MS
Mark S.
Rockford, IL
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Mark said he would recommend.
This review was collected via phone interview by Customer Research Inc.