ReScore Reviews™ (12)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
98% Would Recommend
100% Business Response
Latest Review 3 days ago
Michael W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service! "
The entire Wile dealership takes great care of our vehicles. Marc in the service department is always eager to assist with our vehicles needs and always gets us an appointment when we need it. Keep up the great job!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:44 AM
Richard T H. at Wile Hyundai responded on 01/17/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Lisa M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT EXPERIENCE"
I brought my car in for an oil change and tire rotation. I was greeted and checked in immediately by Todd from the Service Department, who always seems to be there! I had a cup of coffee in the waiting area where there was a television and restrooms, plus water in the fridge. Much to my surprise, the owner, Andrew Wile, came out and introduced himself, gave me his business card, and welcomed me to Wile! Wow! My car was done in no time and the front drivers' side and passenger side floors were vacuumed!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:18 AM
Richard T H. at Wile Hyundai responded on 01/17/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Antoinette B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and friendly."
Excellent service. Nice waiting room. Don't have to wait long for service on car to be done. Everyone is friendly and professional.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:53 AM
Richard T H. at Wile Hyundai responded on 01/16/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Janet S. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and attentive"
Wile Hyundai is always friendly and attentive to my needs.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 01:34 PM
Richard T H. at Wile Hyundai responded on 01/16/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Harold C. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Wile is the Best at getting you in when Need on Short Notice
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/14/2018 08:52 AM
Richard T H. at Wile Hyundai responded on 01/15/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Leo D. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
I stopped in for an oil change and tire rotation. The service was quick and painless. The waiting room was clean and comfortable.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 09:59 AM
Richard T H. at Wile Hyundai responded on 01/13/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Cathyann M. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My only stop"
For all my car needs. Have been using Wile since I bought my first car there in 2015. Why go elsewhere when they’re the best!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 03:26 PM
Richard T H. at Wile Hyundai responded on 01/11/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

John M. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Customer "
Great service. Fast, courteous, friendly. The people working here make you feel comfortable and like your one of the family. Thank you for everything.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/10/2018 01:19 PM
Richard T H. at Wile Hyundai responded on 01/11/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Helen H. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service "
The service department is awesome! Thank you especially to Marc and Todd for their special attention and making me feel like a very valued customer.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/06/2018 06:46 AM
Richard T H. at Wile Hyundai responded on 01/09/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Paritosh P. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable Staff and quick turn around"
I went to Wile Hyundai for the first time to ask a few technical questions about the Hyundai CPO vehicle which I had purchased from a different dealer. Todd (shop floor manager) was courteous and provided candid feedback for all my questions. During the oil change, the service mechanic identified the worn out serpentine belt and replaced it for free for me. I was a happy customer while stepping out of the service door.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/04/2018 09:14 PM
Richard T H. at Wile Hyundai responded on 01/05/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Jennifer G. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
I was traveling for the holiday and had car troubles. Wile figured out exactly what was wrong with my car and gave me a very good recommendation for what to do to fix the problem after I returned home. I would recommend them to anyone in the area.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 04:58 PM
Richard T H. at Wile Hyundai responded on 01/03/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Amy L. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change and maintenance"
As usual a perfect visit!
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 11:34 AM
Richard T H. at Wile Hyundai responded on 01/03/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Elizabeth T. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance Work"
The guys in the garage are always nice and personable. It is refreshing that they let you know if other work is need and give you options as to when you can have it done. Guys are always professional and cordial. Still think you should have a vacuum and Wash if you spend a certain amount of money when having your car serviced. Great for Winter to have all the salt and sand washed off.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 01/02/2018 09:50 AM
Richard T H. at Wile Hyundai responded on 01/03/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Elizabeth S. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best dealer in CT!"
Best buying experience and service ever at Wile Hyundai! True honesty and no hassles when buying a car.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/01/2018 10:15 AM
Richard T H. at Wile Hyundai responded on 01/02/2018

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Verified Customer on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Review"
Service was done in timely manner and I’m totally satisfied with work done. Definitely will come back for next service.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/30/2017 06:53 AM
Richard T H. at Wile Hyundai responded on 12/30/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Phillip L. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 12/29/2017 09:56 AM
Richard T H. at Wile Hyundai responded on 12/29/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Verified Customer on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The people are so friendly and helpful. I always feel welcome there.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/28/2017 08:39 AM
Richard T H. at Wile Hyundai responded on 12/28/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Deborah M. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very Friendly and prompt service. Spotless shop.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/23/2017
Service Type: Maintenance
Review Created: 12/27/2017 04:54 PM
Richard T H. at Wile Hyundai responded on 12/28/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Edward G. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD JOB"
quick an profession
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/26/2017 10:15 AM
Richard T H. at Wile Hyundai responded on 12/26/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Michael P. on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Entire staff are great people."
Excellent
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/20/2017
Service Type: Repair
Review Created: 12/25/2017 10:41 PM
Richard T H. at Wile Hyundai responded on 12/26/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

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