Wile Hyundai


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

394 Reviews

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860-228-7006
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5 star
82%
4 star
12%
3 star
3%
2 star
<1%
1 star
1%

ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
98% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Verified Customer on 10/20/2017
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department "
Excellent
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:14 PM
Megan C. on 10/17/2017
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"Service center is always smiling and helpful"
I love them
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 08:37 AM
Richard T H. at Wile Hyundai responded on 10/18/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

John S. on 10/17/2017
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"Service"
As always, we received excellent service for our car
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 04:48 AM
Richard T H. at Wile Hyundai responded on 10/17/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Jordan D. on 10/16/2017
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"Always timely and cost effective quality service."
Got an oil change, tire rotation, and multi point inspection. Everything was shown to me and done in a timely manner, they explained everything that they did and the results of the inspection. The waiting area is nice aswell and there is always coffee.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:24 PM
Richard T H. at Wile Hyundai responded on 10/17/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Francis C. on 10/16/2017
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"service"
great people working there
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 03:30 PM
Richard T H. at Wile Hyundai responded on 10/17/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

James R. on 10/16/2017
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"Service "
Smaller dealership with the mom and pop atmosphere. They make you feel welcome!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 11:04 AM
Richard T H. at Wile Hyundai responded on 10/16/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Deborah D. on 10/12/2017
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"They are very courteous and professional"
I have and will recommend to friends in the future
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 12:35 PM
Richard T H. at Wile Hyundai responded on 10/13/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Kevin T. on 10/12/2017
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"Service "
Mark is great he listens to what you need and gets it done.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:26 AM
Richard T H. at Wile Hyundai responded on 10/12/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Carol B. on 10/12/2017
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"Very welcoming and friendly environment"
Feel like I have that excellent rapport with all at Hyundai which plays a big part in my
satisfaction with the service, etc.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/12/2017 04:18 AM
Richard T H. at Wile Hyundai responded on 10/12/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

JOHN M. on 10/11/2017
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"Best Dealer Experience"
Clean, very efficient, friendly and on time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 06:57 PM
Richard T H. at Wile Hyundai responded on 10/12/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

JOANNE R. on 10/10/2017
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"Great service"
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 10:22 AM
Richard T H. at Wile Hyundai responded on 10/10/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

KATHIE P. on 10/09/2017
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"Service Review"
Service is completed in a timely and courteous manner. Scheduling an appointment for service is convenient and easy.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 04:23 PM
Richard T H. at Wile Hyundai responded on 10/10/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

M K. on 10/09/2017
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"People"
The people in the service department treat me like a friend and not just a customer.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 10:02 AM
Richard T H. at Wile Hyundai responded on 10/10/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Janice S. on 10/06/2017
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"People"
Excellent
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/06/2017 09:36 AM
Richard T H. at Wile Hyundai responded on 10/07/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Verified Customer on 10/04/2017
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"New vehicle"
Staff at Wile were very helpful and went above and beyond to meet our requests
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/04/2017 05:03 AM
Richard T H. at Wile Hyundai responded on 10/05/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Verified Customer on 10/02/2017
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"Everyone was friendly"
5 stars
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/02/2017 04:39 PM
Richard T H. at Wile Hyundai responded on 10/03/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Brittany D. on 10/01/2017
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"Friendly, honest, respectful."
This place is great. I bought my car at Wile Hyundai and plan to get any and all service done there as well. Great stress-free environment. Everyone who works there is professional but also very friendly. I'm so relieved I've found a dealership I trust.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/01/2017 11:19 AM
Richard T H. at Wile Hyundai responded on 10/02/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Robert M. ReScore Review on 10/03/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"change of new battery"
They reached out to me as soon as they saw my last comment within a day, and made it right for me. I am very please on how they resolved the issue. I have always been pleased with the service, and the service men are very pleasant to deal with. I would recommend my friends to come here for a new or used vehicle, They have always treated me with respect.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/30/2017 04:29 AM
Original Review on 09/30/2017
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"change of new battry"
I don't think it should take an hour to change a battery.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 09/30/2017 04:29 AM
Richard T H. at Wile Hyundai responded on 09/30/2017

I agree. It should not take 45 minutes to put a battery in. I will personally find out what the circumstances that led to the delay in getting your battery installed. I will be contacting you on Monday as soon as I get to the bottom of what happened. My sincerest apologies on this matter. Will make this right for you.

Elizabeth D. on 09/30/2017
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"Routine Maintenence"
always cordial and professional.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/30/2017 03:38 AM
Richard T H. at Wile Hyundai responded on 09/30/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Carl S. on 09/28/2017
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"Buying a Hyundai? Go To Wile!"
As stated previously, I was treated in the usual manner, with friendliness and respect. The work was done quickly and efficiently.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/28/2017 03:25 PM
Richard T H. at Wile Hyundai responded on 09/29/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

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