Reviews
KG
Kenneth G.
Addison, IL
2017 Hyundai Sonata
Verified Customer
No comment
No comment
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/19/2019
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
DS
Duane S.
Elmhurst, IL
2017 Hyundai Santa Fe S
Verified Customer
Service Dept.
Excellent service.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/17/2019
We appreciate the great review and for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
KR
Kathryn R.
Addison, IL
2012 Hyundai Santa Fe
Verified Customer
2012 Santa Fe stalling without warning of any kind
Service Department Advisor CODY is the go to guy, he is GREAT to work with. Cody listens and treats your issue as if it were his own , thoroughly explains work performed etc, a true asset to Wilkins Hyundai.
Work performed: Replaced throttle body and performed an ECU update. Am feeling safe to drive my vehicle again.
Reason for the 4 star rating and not a 5 - feel the labor charges were excessive.
Work performed: Replaced throttle body and performed an ECU update. Am feeling safe to drive my vehicle again.
Reason for the 4 star rating and not a 5 - feel the labor charges were excessive.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/17/2019
Thank you for choosing Wilkins, We keep our prices
as competitive as possible.
Service Manager
630-279-3000
CC
Carl C.
Lemont, IL
2018 Hyundai Sonata
Verified Customer
Excellent service
Service department is top notch. Chris the service manager truly provides a “customer first” experience.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/17/2019
Thank you for the great review!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
2011 Hyundai Tucson
Verified Customer
Good Service
Thorough assessment and service in a timely manner.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/16/2019
Thank you for choosing Wilkins and the great review!
CHRIS CACCITOLOService Manager
630-279-3000
JG
Joseph G.
Brookfield, IL
2011 Hyundai Elantra
Verified Customer
Great service department, great service personal.
In and out in a timely manner, fixed the first time. Way to go.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/16/2019
Thank you for the five star review!
CHRIS CACCITOLOService Manager
630-279-3000
DI
Dusan I.
Carol Stream, IL
2017 Hyundai Elantra
Verified Customer
Service
Friendly , helpful and professional
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/16/2019
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Carol Stream, IL
2015 Hyundai Sonata Hyb
Verified Customer
Great service
Great service
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/16/2019
Thank you Robert! We appreciate it!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Broadview, IL
2018 Hyundai Santa Fe
Verified Customer
Quick service
For a weekend I was in and out. Fast service
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/15/2019
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
TN
Theresa N.
St. Charles, IL
2013 Hyundai Tucson
Verified Customer
Service on my Tuscon
Great teamwork to get my vehicle serviced correctly the first time in. The Service team is amazing here. They listen to your concerns and get you the best deal possible to fix what needs to be fixed.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/15/2019
Thank you for the amazing review and years of
loyal service!
Service Manager
630-279-3000
CI
Christopher I.
Bensenville, IL
2018 Hyundai Sonata
Verified Customer
Excellent service
Excellent service.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/13/2019
We appreciate the great review!
CHRIS CACCITOLOService Manager
630-279-3000
GL
George L.
Villa Park, IL
2016 Hyundai Tucson
Verified Customer
21,000 mile service
My service advisor, Cody, was extremely helpful and suggested the services that should be performed at this point in time. He indicated which could be done at a later dat based on mileage. WE talked about the performance of the Tucson. Overall very satisfied with how I was treated as a customer.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/13/2019
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
AD
Antonio D.
Bensenville, IL
2013 Hyundai Santa Fe S
Verified Customer
friendly people
nothing
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/13/2019
Thank you!
CHRIS CACCITOLOService Manager
630-279-3000
MW
Marietta W.
Elmhurst, IL
2014 Hyundai Santa Fe
Verified Customer
I always get good service
I always get good and friendly service from everyone
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/13/2019
Thank you!
CHRIS CACCITOLOService Manager
630-279-3000
MN
Michael N.
Chicago, IL
2015 Hyundai Elantra
Verified Customer
Added Value
Just needed an oil change but they also gave me a wash and wax and even buffed out a couple of scrapes I picked up from the winter.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/11/2019
Thank you for the 5 star review!
CHRIS CACCITOLOService Manager
630-279-3000
WC
William C.
Addison, IL
2013 Hyundai Elantra
Verified Customer
Cody in service is our HERO!
Honesty and integrity rolled into efficiency. Cody has always guided us in a truthful manner. We can trust him to be HONEST. Many dealers have their hand in your pocket as soon as you enter, Cody provides an honest summation that doesn't break the bank.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/11/2019
Thank you for the great review. We truly appreciate it.
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Lombard, IL
2014 Hyundai Santa Fe S
Verified Customer
Clean friendly and good prices
Everything is great
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/10/2019
Thank you for choosing Wilkins and the great review!
CHRIS CACCITOLOService Manager
630-279-3000
AM
Albert M.
Plainfield, IL
2014 Hyundai Santa Fe S
Verified Customer
Excellent
We are happy with Wilkins and have been having our vehicles serviced there for years.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/10/2019
We truly appreciate the great review and loyal service!
CHRIS CACCITOLOService Manager
630-279-3000
TF
Timothy F.
Bensenville, IL
2012 Hyundai Santa Fe
Verified Customer
Another great service experience.
Flat tire fixed, oil change, tires rotated, ball joint replaced, car inspected and a car wash. All in about 2 hours. Not too bad.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/10/2019
We appreciate the five star review!
CHRIS CACCITOLOService Manager
630-279-3000
AL
Adrian L.
Bensenville, IL
2012 Hyundai Elantra
Verified Customer
Poor service
Hello,
I brought a coupon (10$ off of oil change and free tire rotation) mailed to me by Hyundai. First, I was charged around 57$, when I mentioned it to the front desk mechanic he came with a 47$ amount (he forgot to add the coupon), and mentioned that I do not have free complimentary tire rotation. After the third try (usually, I do not like to challenge somebody) he finally agreed that I was right (the coupon was very clear that I have a free tire rotation).
After the tire rotation I have a front left side weird noise near the tire. I do not know if these two are related.
So guys, I understand that an oil change is a minor job for you, but even a minor job is as important as a big one from my perspective.
Thank you,
Adrian
I brought a coupon (10$ off of oil change and free tire rotation) mailed to me by Hyundai. First, I was charged around 57$, when I mentioned it to the front desk mechanic he came with a 47$ amount (he forgot to add the coupon), and mentioned that I do not have free complimentary tire rotation. After the third try (usually, I do not like to challenge somebody) he finally agreed that I was right (the coupon was very clear that I have a free tire rotation).
After the tire rotation I have a front left side weird noise near the tire. I do not know if these two are related.
So guys, I understand that an oil change is a minor job for you, but even a minor job is as important as a big one from my perspective.
Thank you,
Adrian
Chris C., Service Manager from Wilkins Hyundai responded on 04/10/2019
Thank you for your feedback, We will contact you
today to review your service visit.Â
Service Manager
630-279-3000