Reviews
JP
Joseph P.
Palos Park, IL
2018 Hyundai Santa Fe S
Verified Customer
Joe P
Chris and his crew are fantastic...Always a pleasure to work with to solve problems....
AA
Angel A.
Melrose Park, IL
2018 Hyundai Sonata
Verified Customer
Great customer service
Very friendly people and never had problems making appointment or getting any service done.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/16/2018
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
MT
Mario T.
Villa Park, IL
2017 Hyundai Elantra
Verified Customer
Best customer service ever
Was very impressed by Carl Chanda ,where can you go for service and the service advisor knows your name. Service as usual was superior.makes you feel like family.love this dealership a customer for life, Mario Terran
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/16/2018
Thank you for the great review! We truly appreciate it! Happy Holidays!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Wheaton, IL
2017 Hyundai Santa Fe S
Verified Customer
Excellent Service
Thank you for the timely car service! It is a pleasure to have the car checked and well-serviced.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/16/2018
Thank you Marylin! Happy Holidays!
CHRIS CACCITOLOService Manager
630-279-3000
AA
Alice A.
Addison, IL
2016 Hyundai Tucson
Verified Customer
Working at the carwash!!! 🚗🚘
Staff is friendly enough and answered my questions. Its not always easy for woman to take their car to a dealer for any kind of service. So its good to be listened to and explain things to us to understand about our cars. Because Most of us are not car techs. ☺
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/16/2018
Thank you for your feedback.
CHRIS CACCITOLOService Manager
630-279-3000
KL
Karen L.
Glendale Heights, IL
2007 Hyundai Sonata
Verified Customer
Why make appointment for oil change?
Why make an appointment for an oil change when it should be within the hour but instead takes over 1 1/2 with no update/reason for delay given? Poor service here.
Chris C., Service Manager from Wilkins Hyundai responded on 11/16/2018
Thank you for your feedback, We will contact you today to review your visit.
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
St. Charles, IL
2013 Hyundai Tucson
Verified Customer
ReScore Review™
Service team
All my concerns have been addressed about the service on my vehicle by Chris. He ALWAYS makes things right. I'll be bringing my vehicle back whenever it needs service.
Recommended
Original Review
Service team
Service needs better communication on what repairs were completed on my vehicle. My coupon I provided wasn't calculated correctly off of my bill or explained clearly so I understood what discount was taken.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/14/2018
We will contact you today to review your paperwork.
CHRIS CACCITOLOService Manager
630-279-3000
SD
Sharon D.
Bloomingdale, IL
2018 Hyundai Kona
Verified Customer
Always good service
Very nice people to deal with
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/13/2018
Thank you Sharon!
CHRIS CACCITOLOService Manager
630-279-3000
WM
William M.
Lombard, IL
2014 Hyundai Santa Fe S
Verified Customer
Cody is the best
Everything is fine
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/13/2018
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
AP
Albert P.
Villa Park, IL
2015 Hyundai Sonata
Verified Customer
service
Quick service friendly staff
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/13/2018
Thank you Al!!
CHRIS CACCITOLOService Manager
630-279-3000
KC
Kathryn C.
Leland, IL
2018 Hyundai Santa Fe
Verified Customer
Oil change
The guys were great! They provide great customer service ~ you are out of my way but I will continue to come to this location 😉
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/12/2018
Thank you for the great review and for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
RF
Roy F.
Elmhurst, IL
2017 Hyundai Santa Fe
Verified Customer
Carl, is very competent and goes out of his way to make your service experience a pleasure. He deserves a raise and to be employee of the month
I definitely have been treated more than fair at your dealership and would recommend you to all my friends.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/12/2018
We all appreciate your compliments! Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
RW
Robert W.
Brookfield, WI
2018 Hyundai Santa Fe S
Verified Customer
Because it is run by Tom Wilkins
Great service,better staff!
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/12/2018
We truly appreciate the five star review!
CHRIS CACCITOLOService Manager
630-279-3000
RS
Ronald S.
Bloomingdale, IL
2015 Hyundai Sonata
Verified Customer
My service experience
Friendly and Honest!
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/12/2018
Thank you!
CHRIS CACCITOLOService Manager
630-279-3000
LA
Linda A.
Bensenville, IL
2017 Hyundai Sonata
Verified Customer
Good Service
New building, very clean waiting room. Service technician was great and informative. I’ll be back!
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/11/2018
Thank you for choosing Wilkins
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Plainfield, IL
2010 Hyundai Sonata
Verified Customer
Excellent Service
Always happy with our service at Wilkins!!
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/09/2018
Thank you for the great review! We truly appreciate it!!
CHRIS CACCITOLOService Manager
630-279-3000
CC
Charlene C.
Franklin Park, IL
2009 Hyundai Santa Fe
Verified Customer
Very knowledgeable
Knew what needed to get fixed and keep working for some.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/09/2018
Thank you for choosing Wilkins! Happy Holidays!
CHRIS CACCITOLOService Manager
630-279-3000
MM
Magda M.
Chicago, IL
2016 Hyundai Sonata
Verified Customer
Excellent service as always
both gentleman at the desk are always enjoyable, professional and quick to get you in and out!
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/08/2018
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Oakbrook Terrace, IL
2018 Hyundai Elantra
Verified Customer
Great Customer Service
The team exhibit great customer service. Very friendly and highly knowledgeable.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/07/2018
We truly appreciate you choosing Wilkins and
the great review!
Service Manager
630-279-3000
AR
Anthony R.
Chicago, IL
2013 Hyundai Sonata
Verified Customer
service
I buy all my Hyundais from this dealer because of the service department.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 11/07/2018
Thank you Anthony for the years of loyal service
and the great review!
Service Manager
630-279-3000