ReScore Reviews™ (73)

ReScore
Overall Rating 4.6575373/5Overall Rating 4.6575373/5Overall Rating 4.6575373/5Overall Rating 4.6575373/5rating 4.6575373
Original
Overall Rating 2.31507/5Overall Rating 2.31507/5rating 2.31507rating 2.31507rating 2.31507
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Carolyn C. on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Check engine light"
I came in for an unexpected check engine light and the service department too care of it right away.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 10:14 AM
Luis P. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional!"
The service was quick and staff is friendly and professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/19/2018 06:01 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/19/2018

Thank you for choosing Wilkins and the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000
George L. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"12,000 Mile Service"
Service technician was very helpful and explained service that should be performed. Let me choose the service to be performed. It was done promptly and to my satisfaction.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:31 PM
Chris C., Service Manager at Wilkins Hyundai responded on 01/19/2018

Thank you for the great review. We truly appreciate it!

CHRIS CACCITOLO
Service Manager
630-279-3000
Jeffrey B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service"
Service has always been good and friendly.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/16/2018 05:40 PM
Chris C., Service Manager at Wilkins Hyundai responded on 01/17/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000
Michael C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service, Friendly Staff!!!"
Definitely will be returning for Service and Sales!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:31 PM
Chris C., Service Manager at Wilkins Hyundai responded on 01/17/2018

Thank you for the five star review and your loyal service!

CHRIS CACCITOLO
Service Manager
630-279-3000
Pierre L. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly staff"
excellent dealership and excellent service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 12:56 PM
Chris C., Service Manager at Wilkins Hyundai responded on 01/17/2018

Thank You!

CHRIS CACCITOLO
Service Manager
630-279-3000
Renee C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE"
The service staff is right on top of things, getting me in quick, fixing the problem and getting me back out the door.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 11:29 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/16/2018

Thank you for the great review, We try to make servicing your
vehicle as easy as possible!

CHRIS CACCITOLO
Service Manager
630-279-3000
Jesse S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service "
great service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:08 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/16/2018

Thank you for the 5 star review! We appreciate everything! 

CHRIS CACCITOLO
Service Manager
630-279-3000
Pascal R. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service!"
Great!
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 05:55 PM
Chris C., Service Manager at Wilkins Hyundai responded on 01/16/2018

Thank you for the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000
Nathalie K. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service "
The service department is wonderful, especially Carl and Cody. Why would I buy a car anywhere else with this type of service.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/13/2018 07:58 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/15/2018

Thank you for your kind words and great review! It
truly means alot to us!

CHRIS CACCITOLO
Service Manager
630-279-3000
Joann M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your service team "
They were all so helpful and pleasant
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/13/2018 02:49 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/13/2018

Thank you for choosing Wilkins. We truly appreciate it.

CHRIS CACCITOLO
Service Manager
630-279-3000
Albert P. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"conveintant"
Friendly and helpful
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/12/2018 11:51 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/12/2018

Thank You Albert, We truly appreciate everything! 

CHRIS CACCITOLO
Service Manager
630-279-3000
Michael B. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great sales & service, parts"
Top notch dealership I'm a long time customer and can't see my business going anywhere else
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/12/2018 11:36 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/12/2018

Thank you Mike to you and your family for the years of loyal service!

CHRIS CACCITOLO
Service Manager
630-279-3000
Pamela S. ReScore Review on 01/16/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"resolution"
I was given a resolution to last problem I had with service
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/12/2018 06:27 AM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"What happened ???"
I bring my car in for service on a regular basis at this facility - but this time to not honor the price of the tires quoted to me making me go to another facility to get the service I was more than willing to give Wilkins was a waste of time for me - not so sure if I will bring car back for future work- I am so use to Wilkins being right on it - this time I was totally disappointed
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/12/2018 06:27 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/12/2018

Thank you for your feedback, We will contact you today to review your visit.

CHRIS CACCITOLO
Service Manager
630-279-3000
Karen L. on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review service "
The people make it a great place
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/11/2018 06:13 PM
Chris C., Service Manager at Wilkins Hyundai responded on 01/12/2018

Thank You choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000
Eugene D. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I went to this dealership for an oil change due to getting a coupon in the mail. Good service, Cody was great and everybody else was friendly as well.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/10/2018 03:57 PM
Chris C., Service Manager at Wilkins Hyundai responded on 01/11/2018

Thank you for choosing Wilkins and for your kind words.
We truly appreciate it.

CHRIS CACCITOLO
Service Manager
630-279-3000
Beverly E. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
From start to finish I was pleased with my service and how quickly it was done
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/10/2018 05:10 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/10/2018

Thank you for choosing Wilkins and for the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000
Kenneth G. on 01/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convience"
yes
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/09/2018 09:24 AM
Chris C., Service Manager at Wilkins Hyundai responded on 01/09/2018

Thank You!

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service. Comfortable environment"
Great experience.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 06:37 PM
Chris C., Service Manager at Wilkins Hyundai responded on 01/09/2018

Thank you for choosing Wilkins. 

CHRIS CACCITOLO
Service Manager
630-279-3000
Zenil H. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is so friendly! "
Very nice place! Friendly people
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/08/2018 05:40 PM
Chris C., Service Manager at Wilkins Hyundai responded on 01/09/2018

Thank you for the great review and for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000
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