Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

2012 Reviews

ReScore Reviews™ (94)

ReScore
Overall Rating 4.6808501/5Overall Rating 4.6808501/5Overall Rating 4.6808501/5Overall Rating 4.6808501/5rating 4.6808501
Original
Overall Rating 2.3617/5Overall Rating 2.3617/5rating 2.3617rating 2.3617rating 2.3617
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JG
Judith G.
Elmhurst, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Customer service
Work done in a timely manner. Comfortable place to wait.
Chris C., Service Manager from Wilkins Hyundai responded on 01/18/2019

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
La Grange, IL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great service
Required an oil change and as usual very prompt and friendly service. Always a pleasure to do business with Chris
Chris C., Service Manager from Wilkins Hyundai responded on 01/18/2019

Thank you for choosing Wilkins and the great
review!

CHRIS CACCITOLO
Service Manager
630-279-3000

DM
Dennis M.
Hillside, IL
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
great service
As usual they meet you with a smile and take great care of vehicles. I like that they are not crowded and get you in and out in a timely manner
Chris C., Service Manager from Wilkins Hyundai responded on 01/17/2019

Thank you for choosing Wilkins. We truly appreciate it!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Elmwood Park, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
The service managers and the service guys!
All good!
Chris C., Service Manager from Wilkins Hyundai responded on 01/16/2019

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000


CP
Cathy P.
Melrose Park, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Service Department
Thank you for calling and caring about my quality of service. It was nice to talk about my concern and have someone nice listen. Thank you Carl.

Overall Rating 1/5rating 1rating 1rating 1rating 1
01/15/2019 Category: Service
2 hours to change a tire!
Not happy with waiting two hours just to have a new tire put on my car.
Chris C., Service Manager from Wilkins Hyundai responded on 01/16/2019

We will contact you today to review your visit.

CHRIS CACCITOLO
Service Manager
630-279-3000

RS
Rudolph S.
Melrose Park, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
My second oil change
quick service and I rely on the technician to check levels of fluids, tire pressures and lights. To my knowledge each time that I have been there for service that has been done.
Chris C., Service Manager from Wilkins Hyundai responded on 01/16/2019

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Carol Stream, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service
A first class service department
Chris C., Service Manager from Wilkins Hyundai responded on 01/16/2019

Thank you for the years of loyal service! 

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Lombard, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Timely and great customer service
Greeted at the door with my car took care of my simple request of an oil change. Prompt and on my way. Thank you!
Chris C., Service Manager from Wilkins Hyundai responded on 01/16/2019

We truly appreciate the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

JD
Jerome D.
Elmwood Park, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service
I always bring my suv to be serviced so I know my suv is in good hands and don’t have to worry when I’m on the road
Chris C., Service Manager from Wilkins Hyundai responded on 01/16/2019

Thank you for the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Elmhurst, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Anonymous
Treated weii
Chris C., Service Manager from Wilkins Hyundai responded on 01/15/2019

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

MG
Mary G.
Melrose Park, IL
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Santa Fe
Steve and Cody
Chris C., Service Manager from Wilkins Hyundai responded on 01/15/2019

Thank you choosing Wilkins! 

CHRIS CACCITOLO
Service Manager
630-279-3000

NM
Norman M.
Elmhurst, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great as always
Friendly great service as usual
Chris C., Service Manager from Wilkins Hyundai responded on 01/15/2019

Thank you for the great review! 

CHRIS CACCITOLO
Service Manager
630-279-3000

CH
Craig H.
Lombard, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Professional
I like Wilkins. I have already referred someone to Wilkins and they gave me a referral check! I like the service and how they keep me informed with what is going on. My wife LOVES the car wash!
Chris C., Service Manager from Wilkins Hyundai responded on 01/14/2019

We truly appreciate the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

SG
Samuel G.
Glenview, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
always meet my expectations
always meet my expectations
Chris C., Service Manager from Wilkins Hyundai responded on 01/14/2019

We appreciate the 5 star review!

CHRIS CACCITOLO
Service Manager
630-279-3000

JB
John B.
St. Charles, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Good
Employees and service
Chris C., Service Manager from Wilkins Hyundai responded on 01/14/2019

Thank you for choosing Wilkins.

CHRIS CACCITOLO
Service Manager
630-279-3000

JF
John F.
Glendale Heights, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Review
Always receive great service.
Chris C., Service Manager from Wilkins Hyundai responded on 01/11/2019

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Wheaton, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Excellent Service
Timely appointment and great service. It is most appreciated. Thank you.
Chris C., Service Manager from Wilkins Hyundai responded on 01/10/2019

Thank you for the years of loyal service!

CHRIS CACCITOLO
Service Manager
630-279-3000

HB
Helen B.
Elmhurst, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Nice and pleasant
I had an overall good experience taking my Hyundai in for service. The staff is really nice and courteous and they thoroughly and clearly explained what needed to be done. They worked quickly and had my car done in no time at all.
Chris C., Service Manager from Wilkins Hyundai responded on 01/09/2019

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

JL
Joaquin L.
Chicago, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
easy
scheduled my time online, very friendly staff, satisfied with work done look forward to seeing them every 3k miles
Chris C., Service Manager from Wilkins Hyundai responded on 01/09/2019

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

RC
Robert C.
Chicago, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Great service department!
Been using this service department for 2 1/2 years now and it's top shelf. Cody and Carl are terrific, my car is always ready when they say it will be and that's important to me.
Chris C., Service Manager from Wilkins Hyundai responded on 01/09/2019

Thank you for choosing Wilkins! We truly appreciate the five star review!

CHRIS CACCITOLO
Service Manager
630-279-3000