Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1707 Reviews

ReScore Reviews™ (81)

ReScore
Overall Rating 4.6543227/5Overall Rating 4.6543227/5Overall Rating 4.6543227/5Overall Rating 4.6543227/5rating 4.6543227
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DS
Duane S.
Elmhurst, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great Service
Thank you for the great service. The employees are friendly , and helpful.
Chris C., Service Manager from Wilkins Hyundai responded on 07/16/2018

Thank you for the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Chicago, IL
2004 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
car wash
The new facility looks terrific - clean modern comfortable very nice - but can not understand the car washing system -
It seems like every time I go there after the wash there is not a blower system to dry car- I have water spots all over my car and windows .....which I end up having to rewash some where else.......not a deal breaker just wondering whats up with that??
Chris C., Service Manager from Wilkins Hyundai responded on 07/16/2018

Thank you for choosing Wilkins! 

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Plainfield, IL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Excellent
Always great service!
The best service department around!!
Chris C., Service Manager from Wilkins Hyundai responded on 07/16/2018

We truly appreciate the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Elmhurst, IL
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great service
Accommodating and courteous service.
Chris C., Service Manager from Wilkins Hyundai responded on 07/15/2018

We appreciate the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

JC
Jane C.
Wood Dale, IL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Factory authorized service.
Convenient quick service.
Chris C., Service Manager from Wilkins Hyundai responded on 07/15/2018

Thank you for choosing Wilkins and the excellent review!

CHRIS CACCITOLO
Service Manager
630-279-3000

HD
Howard D.
Bensenville, IL
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Top notch service
Best service anywhere
Chris C., Service Manager from Wilkins Hyundai responded on 07/13/2018

Thanks Howard we truly appreciate it! 

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Melrose Park, IL
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Friendly, fast service
The place was clean and neat . Staff was friendly and the service was excellent!
Chris C., Service Manager from Wilkins Hyundai responded on 07/11/2018

We truly appreciate the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

PH
Patrick H.
Berkeley, IL
2012 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
They do a good job
Very friendly staff, they hold the door for your if they see you coming. Excellent work.
Chris C., Service Manager from Wilkins Hyundai responded on 07/10/2018

Thank you for choosing Wilkins and the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Elmhurst, IL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Good Workmanship
Happy with the service. The guys are nice there too!
Chris C., Service Manager from Wilkins Hyundai responded on 07/10/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

PA
Patricia A.
Bensenville, IL
2007 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
The great customer service, excellent car repair.
Excellent
Chris C., Service Manager from Wilkins Hyundai responded on 07/10/2018

Thank you for the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

RC
Robert C.
Addison, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
SXervice
Great service from counter man
Chris C., Service Manager from Wilkins Hyundai responded on 07/06/2018

Thsnk you for choosing Wilkins and the excellent review. 

CHRIS CACCITOLO
Service Manager
630-279-3000

JP
Joseph P.
Palos Park, IL
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Joe P
Chris runs a " top notch" department...
Chris C., Service Manager from Wilkins Hyundai responded on 07/06/2018

Thanks for your kind words! It truly means a lot!

CHRIS CACCITOLO
Service Manager
630-279-3000

JH
John H.
Westchester, IL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Service Department
The Service Department from beginning to end did a great job while I was in the showroom negotiating a new lease. The car was waiting for me after the negotiations washed and ready to go.
Chris C., Service Manager from Wilkins Hyundai responded on 07/06/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Elmhurst, IL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Maintenance visit.
Service staff has always been pleasant, friendly and helpful. Now with the new facility, the experience is much more positive.
Chris C., Service Manager from Wilkins Hyundai responded on 07/06/2018

We truly appreciate the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

JM
John M.
Buffalo Grove, IL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great cars
Honest and reliable
Chris C., Service Manager from Wilkins Hyundai responded on 07/04/2018

Thank you John for years of loyal service!

CHRIS CACCITOLO
Service Manager
630-279-3000

RV
Rosanely V.
Villa Park, IL
2017 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Good service
Clean facility, friendly representative. They also cleaned my car from the outside, which was very nice. The wait time was the only down side. About an hour and 20 minutes for an oil change with an existing appointment.
Chris C., Service Manager from Wilkins Hyundai responded on 07/04/2018

Thsnk you!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
West Dundee, IL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great visit
Great customer service!
Chris C., Service Manager from Wilkins Hyundai responded on 07/04/2018

Thank you for choosing Wilkins 

CHRIS CACCITOLO
Service Manager
630-279-3000

JG
Joseph G.
Brookfield, IL
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great Service Deprtment
Feel I get great value for may money.
Chris C., Service Manager from Wilkins Hyundai responded on 07/04/2018

Thank you for choosing Wilkins and the years of loyal service!

CHRIS CACCITOLO
Service Manager
630-279-3000

JS
Julie S.
Roselle, IL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great Service
Received an email and also through my Blue Link my car was due for service. Set up an appointment for routine maintenance for my Hyundai Tucson, took car in, and was told it would be approximately an hour. My car was done in less than an hour, was able to use coupon Wilkins always sends me when I’m due for service and I was on my way. Waiting area and staff are very pleasant and helpful!
Chris C., Service Manager from Wilkins Hyundai responded on 07/03/2018

We really appreciate the great detailed review!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Schaumburg, IL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Excellent customer service.
Cody does an excellent job. I'm greeted with a smile and my car is done promptly. I appreciate great customer service.
Chris C., Service Manager from Wilkins Hyundai responded on 07/03/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000