ReScore Reviews™ (69)

ReScore
Overall Rating 4.7101467/5Overall Rating 4.7101467/5Overall Rating 4.7101467/5Overall Rating 4.7101467/5rating 4.7101467
Original
Overall Rating 2.31884/5Overall Rating 2.31884/5rating 2.31884rating 2.31884rating 2.31884
96% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 04:02 PM
Chris C., Service Manager at Wilkins Hyundai responded on 11/20/2017

Thank you for choosing Wilkins and the great review!! 
Happy Holidays!

CHRIS CACCITOLO
Service Manager
630-279-3000
Norlyn B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and helpful "
Caring
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 02:51 PM
Chris C., Service Manager at Wilkins Hyundai responded on 11/20/2017

Wow! Thank you for your very kind words!! Happy Holidays from all of us at Wilkins Hyundai!

CHRIS CACCITOLO
Service Manager
630-279-3000
Darlette M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent service"
Every time I take my car in I am welcomed by name and promptly told what services are needed. If the service takes hours or cannot be done until the next day I am offered a loner car. I always feel confident in the services that have been performed.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:59 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/20/2017

Thank you Darlette for the great review and for your loyal servicing. Happy Holidays!

CHRIS CACCITOLO
Service Manager
630-279-3000
Carrie K. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just the fact that they care"
Na
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:48 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/20/2017

Thank you for the great review! Happy Holidays!

CHRIS CACCITOLO
Service Manager
630-279-3000
Cathy S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Cody was friendly and helpful, also the woman that I checked out with was friendly. Your new renovations are beautiful, it was a pleasure to wait for my car to
be worked on. It was the first time I came in for service since your renovations were done.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 08:45 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/20/2017

Thank you for choosing Wilkins. Happy Holidays!

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service. "
Great service p
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 10:39 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/18/2017

Thank you for choosing Wilkins and Happy Holidays!

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As always, treated well"
Service advisor reviewed what was recommended for mileage and said some of the work didn't need to be done due to prior maintenance. Provided copy of recall work that's been done (nice to have!).
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:45 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/18/2017

Thank you for choosing Wilkins and Happy Holidays!

CHRIS CACCITOLO
Service Manager
630-279-3000
Mary F. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Class Service"
Chris and Cody know how to provide first class service!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 11:43 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/17/2017

Thank you Mary for all the years of loyal servicing!

CHRIS CACCITOLO
Service Manager
630-279-3000
Thomas S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department."
Your service department is excellent. We travel a long way - Marengo, Illinois for service.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 10:38 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/17/2017

Thank you for choosing Wilkins and driving all that way to visit us! We try to make servicing your vehicle as easy as possible.

CHRIS CACCITOLO
Service Manager
630-279-3000
TERRENCE L. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service Dept."
Great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 10:33 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/17/2017

Thank you for the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000
Therese V. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good location for me. Accommodating staff"
Planning on having future service done at this location
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 10:10 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/17/2017

Thank you for choosing Wilkins! We try to be as accomodating as possible!

CHRIS CACCITOLO
Service Manager
630-279-3000
PAULA S. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
I will only get my car serviced at Wilkins!
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 04:56 PM
Chris C., Service Manager at Wilkins Hyundai responded on 11/17/2017

Thank you for the great review and loyal service. We truly 
appeciate everything! 

CHRIS CACCITOLO
Service Manager
630-279-3000
GEORGE W. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They tell the truth"
I came to this dealer for service, because my dealer of purchase was not providing the kind of honest service I think should be provided. I recently the previous dealer do some work under the extended warranty, however on pick up , I was not provide a copy upon my car pick up of what was completed or what was covered under warranty, and was told they don't give copy to customers.
I flipped out. I am looking to replace my Hyundai in the next 12 months, and will absolutely come to Wilkins, we recently just purchased from Wilkins Mazda a new car for our son, outstanding sales on that side of the building, I can only assume the Hyundai is the same, and I am looking forward to that new Hyundai purchase
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:35 PM
Chris C., Service Manager at Wilkins Hyundai responded on 11/17/2017

Thank you for the great review Mr Warrick. We truly appreciate it!

CHRIS CACCITOLO
Service Manager
630-279-3000
Barry M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always professional and accommodating"
I give Wilkins an A+ for service and price
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:14 PM
Chris C., Service Manager at Wilkins Hyundai responded on 11/16/2017

Thank you for the great review! We truly appreciate it! 

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service writer they greet you in they remember who car they took "
2 thumb up
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:56 PM
Chris C., Service Manager at Wilkins Hyundai responded on 11/16/2017

Thank you for choosing Wilkins. We truly appreciate everything!

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+ Service"
Fast, courteous, and efficient
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:56 PM
Chris C., Service Manager at Wilkins Hyundai responded on 11/16/2017

Thank you for the great review and for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Timely repairs and great customer service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/16/2017 06:58 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/16/2017

Thank you for chhosing Wilkins and the great review! We try to make servicing your vehicle as easy as possible!

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Very good
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:42 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/16/2017

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000
Verified Customer on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"NA"
NA
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 07:31 PM
Chris C., Service Manager at Wilkins Hyundai responded on 11/16/2017

Thank You!

CHRIS CACCITOLO
Service Manager
630-279-3000
Michelle R. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Michelle"
Employees were helpful, friendly and service was completed in a timely manner.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/15/2017 07:20 AM
Chris C., Service Manager at Wilkins Hyundai responded on 11/15/2017

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000
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