Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1680 Reviews

ReScore Reviews™ (81)

ReScore
Overall Rating 4.6543227/5Overall Rating 4.6543227/5Overall Rating 4.6543227/5Overall Rating 4.6543227/5rating 4.6543227
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


Anonymous avatar
Verified Customer
Chicago, IL
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Excellent service
I always service my car there, never had any issues.
Chris C., Service Manager from Wilkins Hyundai responded on 06/22/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

AP
Andrea P.
Palatine, IL
2009 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Customer Service
I was visiting a friend in the city, had car trouble, and was towed to Wilkins Hyundai. This is not the Hyundai dealership I usually take my car too but I could not have been happier with the experience. Carl was such a huge help, kept me informed about the repairs and even provided a loaner car so I could get through the weekend. If this dealership was closer to my home I’d go there for regular service without question!
Chris C., Service Manager from Wilkins Hyundai responded on 06/22/2018

Thank you for the grear review. We truly appreciate it!

CHRIS CACCITOLO
Service Manager
630-279-3000

Anonymous avatar
Verified Customer
Trail Creek, IN
2016 Hyundai Veloster
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/21/2018 Category: Service
Service
I had to pay for service even though the car is under warranty
Chris C., Service Manager from Wilkins Hyundai responded on 06/21/2018

We apologize but fuses are only covered for 1yr 12,000 miles 

CHRIS CACCITOLO
Service Manager
630-279-3000

KN
Katrina N.
Glendale Heights, IL
2017 Hyundai Sonata
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/21/2018 Category: Service
Oil change
I'm not going to wait an hour for a oil change
Chris C., Service Manager from Wilkins Hyundai responded on 06/21/2018

We apologize for an hour wait, but we do perform a multipoint
inspection on every vehicle, wash and hand dry every vehicle. 

CHRIS CACCITOLO
Service Manager
630-279-3000

LJ
Lindsey J.
Broadview, IL
2014 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
I love it here!
Everyone is so nice and professionally. I always feel valued and the service is quick and efficient!
Chris C., Service Manager from Wilkins Hyundai responded on 06/21/2018

Thank You! 

CHRIS CACCITOLO
Service Manager
630-279-3000

MS
Mary S.
Franklin Park, IL
2015 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Painless
Clean, comfortable, courteous, fast.
Chris C., Service Manager from Wilkins Hyundai responded on 06/21/2018

Thank you for the great review and for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

RW
Robert W.
Brookfield, WI
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Great service.
Super people!
Chris C., Service Manager from Wilkins Hyundai responded on 06/21/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

JS
James S.
Rosemont, IL
2008 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Just great
As usual just great friendly service.
Thanks
Chris C., Service Manager from Wilkins Hyundai responded on 06/20/2018

Thank you for the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

Anonymous avatar
Verified Customer
Hanover Park, IL
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Oil change
Made an appointment, got in on time, appointment took as long as they said it would

No surprises :)
Chris C., Service Manager from Wilkins Hyundai responded on 06/20/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

GM
Georgia M.
Melrose Park, IL
2011 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Friendly and Fast
The guys at Wilkins Service department are always courteous and responsive. They got me in on a Saturday, and had all of the service done quickly so I could get on with my day. No surprises or unneeded upsells, just quick and easy service.
Chris C., Service Manager from Wilkins Hyundai responded on 06/20/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

SB
Stephanie B.
Elmhurst, IL
2014 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great service!
Great service!
Chris C., Service Manager from Wilkins Hyundai responded on 06/20/2018

Thank you for choosing Wilkins and the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

CS
Catherine S.
Oak Park, IL
2007 Hyundai Azera
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great Customer Service
Love this dealership When I ready next year I will trade in my Azera and try to find another one.
Chris C., Service Manager from Wilkins Hyundai responded on 06/20/2018

Thank you for the great review. We truly appreciate it!

CHRIS CACCITOLO
Service Manager
630-279-3000

EP
Edward P.
La Grange Park, IL
2009 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great Service and Fast Dependable Techs
Auto checked, oil changed, no leakage on drive, took long trip and no problems. All of the auto checked out from tires to fluids filled. Thanks for the Great service. Have been here from service now over 5 years. Love my 2009 Hyundai and when ready to purchase new auto this is the place to buy and to have it serviced.
Chris C., Service Manager from Wilkins Hyundai responded on 06/20/2018

Thank you for the great review Ed! We truly appreciate it!

CHRIS CACCITOLO
Service Manager
630-279-3000

NS
Nathan S.
Wood Dale, IL
2009 Hyundai Azera
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great Service / Helpful Employees
I came here after having issues with a different dealer. I was instantly satisfied with the service provided. The clean environment and the respectful / helpful employees.

They resolved my issues and have treated me fairly. I would definitely recommend this dealer to a friend and they will be go to for service and purchases from now on.
Chris C., Service Manager from Wilkins Hyundai responded on 06/18/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

BD
Bohdan D.
Elmhurst, IL
2018 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great fast service
Wast told it would take at least an hour. But, I was out much erlier which I appreciate it.
Chris C., Service Manager from Wilkins Hyundai responded on 06/18/2018

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

RD
Rhonda D.
Elmhurst, IL
2013 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great job great service
Always very accommodating and friendly up beat, great service
Chris C., Service Manager from Wilkins Hyundai responded on 06/18/2018

Thank you Rhonda, we truly appreciate it!

CHRIS CACCITOLO
Service Manager
630-279-3000

Anonymous avatar
Verified Customer
Lombard, IL
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Convenient
I appreciated not being told that I needed unnecessary work done
Chris C., Service Manager from Wilkins Hyundai responded on 06/18/2018

Thank you for servicing with us!

CHRIS CACCITOLO
Service Manager
630-279-3000

MB
Margaret B.
Maywood, IL
2015 Hyundai Tucson
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Locate service u get
Very nice peoples that work there .
Chris C., Service Manager from Wilkins Hyundai responded on 06/18/2018

Thank you!

CHRIS CACCITOLO
Service Manager
630-279-3000

DD
David D.
Addison, IL
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Time
Service got me in and out.
Chris C., Service Manager from Wilkins Hyundai responded on 06/18/2018

Thank you!

CHRIS CACCITOLO
Service Manager
630-279-3000

DM
Divakar M.
Glendale Heights, IL
2005 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Mr
Great service on time
Chris C., Service Manager from Wilkins Hyundai responded on 06/18/2018

Thank you!

CHRIS CACCITOLO
Service Manager
630-279-3000