Reviews
Verified Customer
Elmhurst, IL
2016 Hyundai Santa Fe
Verified
Good service
Always accommodating, good customer service and never had an issue with them.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/17/2018
Thank you!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Wood Dale, IL
2011 Hyundai Sonata
Verified
Friendly service
Was very satisfied with the service I received at Wilkins the other day. Used my extended warranty and everything got done. I’m back on the road.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/17/2018
We appreciate the great review!
CHRIS CACCITOLOService Manager
630-279-3000
BT
Betty T.
Forest Park, IL
2017 Hyundai Accent
Verified
It's a Very Good Place 😊
Betty Thompson
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/16/2018
Thank you Betty. We truly appreciate it!
CHRIS CACCITOLOService Manager
630-279-3000
LH
Lori H.
Elmhurst, IL
2007 Hyundai Elantra
Verified
Great staff, great service
Always appreciate the friendly staff and great service here.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/15/2018
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
AN
Audrey N.
Villa Park, IL
2015 Hyundai Sonata
Verified
THE FRIENDLINESS AND CARING ATTITUDE OF THE SERVICE DEPARTMENT.
SERVICE MANAGER "CHRIS" HAS ALWAYS BEEN THERE FOR ME IN SEVERAL OF MY CRISSES SITUATIONS. HE MADE SURE I WAS TAKEN CARE OF. THE WILKINS DEALERSHIP CAN BE PROUD OF THEIR STAFF BOTH IN SALES AND SERVICE.. YOU ALL ARE THE BEST. I WOULD NOT DREAM OF EVER GOING ANYWHERE ELSE FOR SERVICE OR SALES.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/15/2018
Thank you for the great review!
We truly appreciate it!
Service Manager
630-279-3000
RR
Rolando R.
Westmont, IL
2015 Hyundai Elantra
Verified
Wonderful worker
Excellent people
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/15/2018
We truly appreciate the great review!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Lombard, IL
2006 Hyundai Tucson
Verified
The service was quick and the customer service reps were friendly, honest and not pushy.
I appreciated that I received estimates on what I needed to have fixed after I brought my car in for a re-call. The employees were honest about whether things needed immediate attention or not and thoughtful in their service delivery.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/15/2018
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
RI
Richard I.
Elmhurst, IL
2018 Hyundai Santa Fe
Verified
Best service department
They have the best service department I have ever dealt with.. That is the primary reason I bought another car here.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/14/2018
Thank you for the great review and the compliment.
CHRIS CACCITOLOService Manager
630-279-3000
SA
Sheila A.
Bellwood, IL
2008 Hyundai Veracruz
Verified
The Guys in the Service area are OUTSTANDING
Carl and I believe his name is Mike are Wonderful!!!! They are Extremely helpful, patient and accommodating.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/14/2018
Thank you for choosing Wilkins, We truly appreciate the great review!
CHRIS CACCITOLOService Manager
630-279-3000
DP
Dolores P.
Chicago, IL
2017 Hyundai Santa Fe S
Verified
Superior Service
A pleasure to bring my car into the dealership for service. Excellent work, great service and friendly people.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/14/2018
We truly appreciate the great review!
CHRIS CACCITOLOService Manager
630-279-3000
RE
Rachel E.
Oak Park, IL
2013 Hyundai Elantra Gt
Verified
Work done promptly and well
Brought my car in for some safety recall work. I thought there was one issue, but there were 2. Instead of taking 60-90 minutes it took 30, so I was very happy. Also had a problem connecting my phone to the stereo via Bluetooth. I was preparing for it to be unfixable as electronics issues sometimes are. The service manager showed me how to reboot and reset the stereo. This corrected the problem and will make it possible to repair things myself next time.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/14/2018
Thank you for the grear review. We are always here to help.
CHRIS CACCITOLOService Manager
630-279-3000
PP
Peter P.
Elmhurst, IL
2016 Hyundai Sonata
Verified
Oil change
Perfect
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/13/2018
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
JH
John H.
Westchester, IL
2015 Hyundai Genesis
Verified
Great Service/Great Dealer
I have been dealing with the Service Dept for years. I walk in they know me by name and give exceptional service. I can’t speak any more highly as to way they make a customer feel comfortable and wanted. Keep up the excellent work.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/13/2018
Thank you for the five star review, we truly appreciate it!
CHRIS CACCITOLOService Manager
630-279-3000
RS
Ronald S.
Bloomingdale, IL
2013 Hyundai Sonata
Verified
Your Service Department
Trust,Friendly and Cean
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/10/2018
Thank you for the great review!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Elmhurst, IL
2013 Hyundai Sonata
Verified
Great Service
As always the service was excellent.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/09/2018
Thank you for the great review. We truly appreciate it!
CHRIS CACCITOLOService Manager
630-279-3000
LH
Linda H.
Lombard, IL
2018 Hyundai Sonata
Verified
Location
If it wasn’t for the salesman Vito I probably would not return.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/09/2018
We will contact you today to review your visit.
CHRIS CACCITOLOService Manager
630-279-3000
MP
Mary P.
Elmhurst, IL
2011 Hyundai Sonata
Verified
Unusual lack of communication and difficulty with repair
It's unusual to have to bring the car in for the third time given the problem not being fixed. I have also had to call repeated times to get my call returned.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/09/2018
Mary I will reach out to you today.
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Skokie, IL
2011 Hyundai Santa Fe
Verified
The wait wasn’t long so I was happy for that
My vehicle felt a little better driving home after I left the dealership. I was alittle disappointed that I was told to check my sunroof (which is making noise and won’t open all the way) was gonna cost me $150 just to see why plus there would be additional charges if I decided to get it fixed. A job I thought would cost me under $100 was over $100 and that was with the coupon offered online.
Chris C., Service Manager from Wilkins Hyundai responded on 08/07/2018
Thank you for your feedback, We will contact you today.
CHRIS CACCITOLOService Manager
630-279-3000
BM
Barry M.
Oak Park, IL
2011 Hyundai Tucson
Verified
Favorite Dealership
Great service. Always courteous and attentive.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/07/2018
We truly appreciate the great review!
CHRIS CACCITOLOService Manager
630-279-3000
SM
Shronda M.
Bellwood, IL
2017 Hyundai Elantra
Verified
Fixed same day
Car was taken a care of the same day, but my experience wasn’t the same this time.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 08/07/2018
Thank you for your feedback, We will reach out to you to discuss your visit!
CHRIS CACCITOLOService Manager
630-279-3000