Reviews
HL
Hubert L.
Bloomingdale, IL
2018 Hyundai Sonata
Verified Customer
Great customer service
customers come first
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/24/2019
Thank you!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Franklin Park, IL
2016 Hyundai Santa Fe
Verified Customer
Always amazing customer service
Once again Cody has provided amazing customer service. He always make me feel like a priority and is wonderful about follow-up and keeping me informed. Keep up the great work work - I truly appreciate it.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/24/2019
Thank you for choosing Wilkins and for the great review!
CHRIS CACCITOLOService Manager
630-279-3000
DF
Debra F.
Villa Park, IL
2016 Hyundai Sonata
Verified Customer
Review
The people are very friendly
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/24/2019
Thank you!
CHRIS CACCITOLOService Manager
630-279-3000
DN
David N.
Westmont, IL
2018 Hyundai Kona
Verified Customer
Great Service
Carl handled my service call in a timely manner, explained current maintenance needs and completed my 7500 mile service needs within an hour; Well Done!
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/23/2019
Thank you!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Montgomery, IL
2016 Hyundai Tucson
Verified Customer
Great Staff
Clean and quality
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/23/2019
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
RK
Richard K.
Franklin Park, IL
2011 Hyundai Santa Fe
Verified Customer
ReScore Review™
Wilkins to the rescue
In my several visits to Wilkins Hyundai Service Dept, I have found the facilities to be outstanding and the Service Staff (Cody) really takes ownership of issues to come to a win / win solution. The repairs were completed in a timely manner (giving me a chance to have a couple of cups of coffee and catch up on the latest "Home Remodeling" shows on a big screen TV :-) ). I had many questions (especially my first visit) and Cody did a great job of answering all of them, great dealer!
Recommended
Original Review
Lack of Follow Up
Had an issue with the repair and so far my attempts to get this taken care of are hearing crickets!
Chris C., Service Manager from Wilkins Hyundai responded on 04/23/2019
We will be reaching out to you about your service.
CHRIS CACCITOLOService Manager
630-279-3000
BM
Barry M.
Oak Park, IL
2011 Hyundai Tucson
Verified Customer
Great service
I always get the best service at Wilkins.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/22/2019
Thank you!
CHRIS CACCITOLOService Manager
630-279-3000
AM
Abby M.
Villa Park, IL
2017 Hyundai Tucson
Verified Customer
Great Service
Love love love this dealership. They aren’t pushy, are friendly and are proactive on servicing recalls while you are there for oil changes and tire rotations.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/22/2019
Thank you for the great review! We all appreciate it!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Chicago, IL
2014 Hyundai Tucson
Verified Customer
Great Service
Great service always.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/20/2019
Thank you for choosing Wilkins and the 5 star review!
Service Manager
630-279-3000
KG
Kenneth G.
Addison, IL
2017 Hyundai Sonata
Verified Customer
No comment
No comment
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/19/2019
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
DS
Duane S.
Elmhurst, IL
2017 Hyundai Santa Fe S
Verified Customer
Service Dept.
Excellent service.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/17/2019
We appreciate the great review and for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
KR
Kathryn R.
Addison, IL
2012 Hyundai Santa Fe
Verified Customer
2012 Santa Fe stalling without warning of any kind
Service Department Advisor CODY is the go to guy, he is GREAT to work with. Cody listens and treats your issue as if it were his own , thoroughly explains work performed etc, a true asset to Wilkins Hyundai.
Work performed: Replaced throttle body and performed an ECU update. Am feeling safe to drive my vehicle again.
Reason for the 4 star rating and not a 5 - feel the labor charges were excessive.
Work performed: Replaced throttle body and performed an ECU update. Am feeling safe to drive my vehicle again.
Reason for the 4 star rating and not a 5 - feel the labor charges were excessive.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/17/2019
Thank you for choosing Wilkins, We keep our prices
as competitive as possible.
Service Manager
630-279-3000
CC
Carl C.
Lemont, IL
2018 Hyundai Sonata
Verified Customer
Excellent service
Service department is top notch. Chris the service manager truly provides a “customer first” experience.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/17/2019
Thank you for the great review!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
2011 Hyundai Tucson
Verified Customer
Good Service
Thorough assessment and service in a timely manner.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/16/2019
Thank you for choosing Wilkins and the great review!
CHRIS CACCITOLOService Manager
630-279-3000
JG
Joseph G.
Brookfield, IL
2011 Hyundai Elantra
Verified Customer
Great service department, great service personal.
In and out in a timely manner, fixed the first time. Way to go.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/16/2019
Thank you for the five star review!
CHRIS CACCITOLOService Manager
630-279-3000
DI
Dusan I.
Carol Stream, IL
2017 Hyundai Elantra
Verified Customer
Service
Friendly , helpful and professional
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/16/2019
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Carol Stream, IL
2015 Hyundai Sonata Hyb
Verified Customer
Great service
Great service
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/16/2019
Thank you Robert! We appreciate it!
CHRIS CACCITOLOService Manager
630-279-3000
Verified Customer
Broadview, IL
2018 Hyundai Santa Fe
Verified Customer
Quick service
For a weekend I was in and out. Fast service
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/15/2019
Thank you for choosing Wilkins!
CHRIS CACCITOLOService Manager
630-279-3000
TN
Theresa N.
St. Charles, IL
2013 Hyundai Tucson
Verified Customer
Service on my Tuscon
Great teamwork to get my vehicle serviced correctly the first time in. The Service team is amazing here. They listen to your concerns and get you the best deal possible to fix what needs to be fixed.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/15/2019
Thank you for the amazing review and years of
loyal service!
Service Manager
630-279-3000
CI
Christopher I.
Bensenville, IL
2018 Hyundai Sonata
Verified Customer
Excellent service
Excellent service.
Recommended
Chris C., Service Manager from Wilkins Hyundai responded on 04/13/2019
We appreciate the great review!
CHRIS CACCITOLOService Manager
630-279-3000