Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

2055 Reviews

ReScore Reviews™ (96)

ReScore
Overall Rating 4.6875025/5Overall Rating 4.6875025/5Overall Rating 4.6875025/5Overall Rating 4.6875025/5rating 4.6875025
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
96% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


CC
Cathy C.
Franklin Park, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Great Customer Service!!
Awesome, they service you and the waiting room is always clean and relaxing!! The employees are always very responsive and get you in and out as fast as possible...
Chris C., Service Manager from Wilkins Hyundai responded on 02/20/2019

Thank you for the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

NK
Nathalie K.
Elmhurst, IL
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Excellent Service
Customer care always first.
Chris C., Service Manager from Wilkins Hyundai responded on 02/20/2019

We appreciate your business 

CHRIS CACCITOLO
Service Manager
630-279-3000

CS
Catherine S.
Oak Park, IL
2007 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
The service guys are so professional and helpful
Love how your treated here at the dealership. Definitely will be buying my next car in 2020 at the dealership. If I can find a2017 Azzera. :)
Chris C., Service Manager from Wilkins Hyundai responded on 02/19/2019

Thank you for choosing Wilkins and the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

DB
Donna B.
West Chicago, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Donns
Cody is a great guy to work with
Chris C., Service Manager from Wilkins Hyundai responded on 02/19/2019

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

TN
Theresa N.
St. Charles, IL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Oil Change
Everything was done right the first time! Great service, as ALWAYS!!!
Chris C., Service Manager from Wilkins Hyundai responded on 02/18/2019

Thank you for the years of loyal service!

CHRIS CACCITOLO
Service Manager
630-279-3000

DN
Daniel N.
Lombard, IL
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Clear communication. Very clean facility.
Have been coming to this facility for many years.
Service is very good.
Chris and his team communicate openly and give fair pricing.
Keep up the good work.
Chris C., Service Manager from Wilkins Hyundai responded on 02/16/2019

Thank you for the great review and years of loyal service. 

CHRIS CACCITOLO
Service Manager
630-279-3000

AP
Albert P.
Villa Park, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Friendly
Friendly and we'll trained staff
Chris C., Service Manager from Wilkins Hyundai responded on 02/15/2019

Thank you Al. We appreciate everything.

CHRIS CACCITOLO
Service Manager
630-279-3000

JS
Jeffery S.
Elk Grove Village, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Customer review on the service department
The service team is professional, accommodating. Your car is ready when promised. Cleaned. And again so professional.

Mary Schatz
Chris C., Service Manager from Wilkins Hyundai responded on 02/15/2019

Thank you for the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

Verified Customer
Franklin Park, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great customer service
Good follow up service

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/15/2019 Category: Service
Better knowledge of the auto start on the vehicles
Came back four times in three days results the simple issue. I do not live very close, so this was very inconvenient for me.
Chris C., Service Manager from Wilkins Hyundai responded on 02/15/2019

We will be reaching out to you about your service.

CHRIS CACCITOLO
Service Manager
630-279-3000

KH
Kay H.
Elmhurst, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Tom Wilkins
Good
Chris C., Service Manager from Wilkins Hyundai responded on 02/15/2019

Thank you for choosing Wilkins.

CHRIS CACCITOLO
Service Manager
630-279-3000

LH
Lori H.
Elmhurst, IL
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great customer service
I appreciate always being able to get my car in and taken care of quickly. The customer service here is excellent.
Chris C., Service Manager from Wilkins Hyundai responded on 02/15/2019

Thank you for the great review Lori. We truly
appreciate it!

CHRIS CACCITOLO
Service Manager
630-279-3000

LP
Leonard P.
Oak Park, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great Service
Convenient, thorough, helpful.
Chris C., Service Manager from Wilkins Hyundai responded on 02/14/2019

Thank you for choosing Wilkins and the 5 star review. We truly appreciate it.

CHRIS CACCITOLO
Service Manager
630-279-3000

CH
Carmella H.
Crossville, TN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
The best
Great service dept
Chris C., Service Manager from Wilkins Hyundai responded on 02/13/2019

Thank you for choosing Wilkins. We truly appreciate the loyal service!

CHRIS CACCITOLO
Service Manager
630-279-3000

BT
Betty T.
Forest Park, IL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Good Service 😀
Good Service 😀
Chris C., Service Manager from Wilkins Hyundai responded on 02/12/2019

We appreciate your business!

CHRIS CACCITOLO
Service Manager
630-279-3000

GM
Gary M.
Villa Park, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
One of the better service departments
Service is friendly and good. Sometime some of the warrantee ism pricy.
Chris C., Service Manager from Wilkins Hyundai responded on 02/12/2019

Thank you for choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

EW
Elisa W.
Melrose Park, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Very professional and they get the job done.
I would definitely recommend. Everyone is so kind and friendly here and you can tell they appreciate their customers. They are fast and my issue got resolved with no problems. Excellent service. Thanks!
Chris C., Service Manager from Wilkins Hyundai responded on 02/12/2019

We truly appreciate the great review!

CHRIS CACCITOLO
Service Manager
630-279-3000

GH
Gregory H.
Cicero, IL
2005 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019 Category: Service
Maintenance service
Service was done well with one exception. I had to return to have the 4 wheel alignment adjusted so when the steering wheel was straight the car went straight.( I also had a tune up,injectors cleaned,throttle body worked on as well as an oil and filter change.and a tie rod replaced).
Chris C., Service Manager from Wilkins Hyundai responded on 02/12/2019

Thank you for choosing Wilkins.

CHRIS CACCITOLO
Service Manager
630-279-3000

KS
Kenneth S.
Franklin Park, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Clean and professional
Good service and would recommend your dealership to a friend
Chris C., Service Manager from Wilkins Hyundai responded on 02/11/2019

We truly appreciate the five star review!

CHRIS CACCITOLO
Service Manager
630-279-3000

DS
Duane S.
Elmhurst, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
excellent service
Thanks for the great service.
Chris C., Service Manager from Wilkins Hyundai responded on 02/11/2019

We appreciate the great review and you choosing Wilkins!

CHRIS CACCITOLO
Service Manager
630-279-3000

MG
Michael G.
La Grange Highlands, IL
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Friendly & knowledgeable service and parts department
Most importantly my car was fixed correctly the first time. The technician did a neat and thorough repair. My vehicle was also fixed promptly.
Chris C., Service Manager from Wilkins Hyundai responded on 02/11/2019

Thank you for choosing Wilkins.

CHRIS CACCITOLO
Service Manager
630-279-3000