Win Hyundai Carson

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Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(1,841 Reviews)
5 star
74%
4 star
12%
3 star
5%
2 star
3%
1 star
4%

ReScore Reviews™ (59)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
89% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews

VL
Veronica L.
Carson, CA
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020 Category: Service
Customer service
Customer service Tanya definitely did her job to make sure I was pleased with my visit she was on top of everything deserves a day with pay and a raise
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/23/2020

Thank you so much for the great review. When our customers leave here happy, that makes us happy.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
NF
Nahid F.
Rancho Palos Verdes, CA
2020 Hyundai Kona Ev
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/22/2020 Category: Service
Friendly staff
Please improve the quality of work performed..
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/23/2020

Hi Nahid,
Thank you for taking the time to fill out our survey.  It’s unfortunate the service did not meet your expectations.
Please allow me to review your service visit and call you back for more information.  

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
LH
Linzy H.
Hawthorne, CA
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020 Category: Service
Ruben & Barry
Ruben & Barry are always very helpful & knowledgeable when I come to this location. I never have to worry about my car while it is being serviced which I greatly appreciate!! These two are great!
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/20/2020

Thank you so much for the kind words about our team. We are so glad your experience here was a positive one.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
PL
Patrick L.
Carson, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020 Category: Service
Vehicle service and repair
Mr Barry the service technician at Hyundai in Carson go extra mile to take care of his customers
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/20/2020

Thank you for the kind words about our Barry.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
MM
Maria M.
Carson, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020 Category: Service
Great Staff!
I brought my car in after receiving a recall letter in the mail, Tania I think he from desk helped me out through the process and was extremely nice! She took the time to explain every single recall code and use. After further inspection by their service team they informed my my car needed a brake flush. Hector Jimenez helped me with this process and was also very nice and informative. Definitely recommend this dealership! (:
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/20/2020

Thank you so much for the great review. 

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
LA
Luz A.
Carson, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020 Category: Service
Great service by Barry A.
Barry is very professional and always tells me about the great deals they have when I go in for maintenance in my Hyundai Elantra. I never have issues when I go and get quick and easy service. I will continue to bring my car here. Great service!
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/20/2020

Thank you so much for the kind words. We always appreciate positive feedback from our customers.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
MJ
Melissa J.
Downey, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020 Category: Service
RUBEN and service
I come here first and foremost because of RUBEN. As a women bringing my car to a shop I can’t tell you enough how I rely on his knowledge, recommendations and research when necessary to keep my car running at its best. The service here is also top notch and the wait is usually less than quoted. If it gets busy, RUBEN gets me into a rental and on with my busy life. I took pride in being told by your technician that I keep my 2015 Sonata in tip top shape. That’s all done with RUBEN keeping track of my car’s needs. I also appreciate the detailed explanations whenever I need to ask questions. He’s never too busy to check and explain. I also love your showroom..so as I wait I can fiddle around with the new cars!
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/20/2020

Thank you for the great review. We are so glad your experience here was a positive one.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
JJ
Jermaine J.
Inglewood, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020 Category: Service
Oil change
The service was amazing
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/17/2020

Thank you so much for the great review. 

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
LW
Leroy W.
Long Beach, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020 Category: Service
Every trip is worth it.
I have only had this car since late 2017. I have been there three times just for oil change. The service has been great and speedy. So I have no complaints.
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/16/2020

Thank you for the great review and for choosing Win Hyundai.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
MA
Marcello A.
Harbor City, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020 Category: Service
The car leave and out quick.
Fast service and quality on top.
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/13/2020

Thank you so much for the 5 star review.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
Verified Customer
Torrance, CA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020 Category: Service
5-Star Service
I always get great service when coming to this dealership. Thanks Ruben for always taking care of me and my car. You're the best!
Recommended
Sarkis A., Service Director from Win Hyundai Carson responded on 11/13/2020

We always appreciate positive feedback from our customers. 


Thank you,

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
MV
Marisela V.
Long Beach, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020 Category: Service
Exceptional!!!
I called with car issue the day before and was seen the following morning (per my request). Was provided with a complimentary loaner car! Made my life easy as I was able to go to work while my car was getting repaired. Thank you Ruben for going above and beyond and giving exceptional customer service.
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/11/2020

Making our customers happy is always our priority. Thank you for choosing Win Hyundai.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
EE
Emma E.
Inglewood, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2020 Category: Service
Service of Vehicle
Barry is the best! Came in for an oil change; light fixture and recall notice.
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/11/2020

We appreciate you coming to our dealership.

Thank you,

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
CJ
Carlos J.
Los Angeles, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020 Category: Service
Exceptional customer service
Tania is amazing. Great customer service and attention to detail.
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/07/2020

Thank you so much for the great review and for the kind words about our Tania.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com
RR
Rachel R.
Lomita, CA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2020 Category: Service
Great service
I was very pleased with the service I received.
Recommended
SA
Sarkis A., Service Director from Win Hyundai Carson responded on 11/01/2020

Thank you so much for the great review. We are so glad your experience here was a positive one.

Sam Ashteokenyan
Service Director
(310)971-2114 ext. 8701
sashteokenyan@winhyundaicarson.com