I’ve been coming to this dealer for the last 6 years and I can say the last year leading to this year this dealership has went down. The staff their is horrible. They messed up my car and when I told David the advisor what was happening to my car he did nothing to fix his mechanics mess ups. I had to go to Hyundai in Torrance for them to fix the air conditioner and lights that were flashing on my dash board that weren’t there at first when I first took my car. The manger their does not believe in accountability or anything because I called to speak to him as well and he never called me back to bring my car back to the dealership to fix what they messed up on. My car was working and running perfectly fine before coming to this dealership. I have brand new car that is experiencing problems after this dealership messed it up. Never coming back here again.

ANGELA M P. from Win Hyundai Carson responded on 03/31/2022 05:52 PM

Thank you for filling out the Hyundai Survey. I'm so sorry your visit was less then exemplary. If you don't mind I will be looking into this matter and would like to call you to discuss your concern. What is the best day and time to reach you?

Angela Perez
Customer Service Manager, WIN Hyundai Carson

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