Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 544 Reviews )

97% Would Recommend
77% Business Response
Latest Review 3 days ago

Reviews


CM
CHUCK M.
Metamora, MI
Chevrolet Impala Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Great customer service
I appreciate the personal and professional feeling I get when I have my vehicles serviced at CARS. They are very thorough with their inspections.
Debbie S. from Your Complete Auto Repair Service responded on 04/12/2018

Chuck,
Thank you so much for the kind words. We appreciate your continuous business with us at CARS!

Have a great day!
Debbie and Mike


CD
Celia D.
Davison, MI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Celia said the staff were honest and all around good people. They provided the best service.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 04/10/2018

Celia,
We appreciate your business very much. Thank you for the kind review!

Debbie and Mike


JW
Joel W.
Lapeer, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Joel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 04/10/2018

Joel,
Thank you for your review, and letting us service your vehicle.
We appreciate your business very much!

Debbie and Mike


RM
Ric M.
Columbiaville, MI
Pontiac Aztek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Ric said the staff did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 04/10/2018

Ric,
We are happy to hear that. Thank you for your review and we appreciate your business very much!

Debbie and Mike


DD
DAVE D.
Lapeer, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
staff are friendly and service is good
took my buick in for repairs they got right on it i asked how long it will take and it was finished in that time staff and repairstaff are great and friendly a Good place to get your car rerpaired
Debbie S. from Your Complete Auto Repair Service responded on 04/10/2018

Dave,
We are very pleased to hear that.
Thank you for your business!

Debbie and Mike


TK
TODD K.
North Branch, MI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Oil change
I always trust CARS with my automobile, always very friendly, and I always spread the word about where to go.....an awesome group of people.
Debbie S. from Your Complete Auto Repair Service responded on 04/10/2018

Todd,
Thank you for the kind review. We appreciate your business very much!!

Debbie and Mike


GB
GREG B.
Columbiaville, MI
Ford Bronco II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2018
Quiet Ride
Another great experience with the fine folks at CARS. Expert service at a very reasonable price. Thanks everyone!
Debbie S. from Your Complete Auto Repair Service responded on 03/20/2018

Greg,
We are very pleased with your review. Thank you for the kind words, and choosing us for your car care needs.

We hope you have a great day!
Debbie and Mike


MS
Mark S.
Grand Blanc, MI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Mark said this business did what they were supposed to do and they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/20/2018

Mark,
We are very happy to hear that! Thank you for your business.

Have a great day!

Debbie and Mike


GB
Gerry B.
Troy, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Gerry said the employees did a pretty good job. They were cooperative and helpful. After he left the facility, he found that his vehicle was still stuck in two-wheel drive, so he'll have to go back to get it repaired.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/20/2018

Gerry,
Thank you for the kind review.
Yes, please return if there is any issues you need addressed and we will be more than happy to help!

Debbie and Mike


RB
Ron B.
Michigan
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Ron said this business has always done good work for him.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/20/2018

Ron,
We are very happy to hear that. We appreciate having you as a customer.
Thank You!

Debbie and Mike


KB
Kelly B.
Michigan
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Kelly said the business got her vehicle done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/20/2018

Kelly,
We are pleased to hear that! Thank you for your business

Debbie and Mike


MS
Mike S.
North Branch, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Mike said they did a good job. He did not have any problems at all.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/20/2018

Mike,
Thank you for your review. We appreciate your business very much!

Debbie and Mike


RC
Robert C.
Michigan
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Robert said it was a good experience. It was quick service.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/20/2018

Robert,
We are very happy to hear you had a good experience with us! Thank you for choosing us for your car care needs.

Debbie and Mike


CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018
Trust
These folks are simply great. They make room for you in their schedule and listen to your concerns. They won't B. S. you or sell you something you don't need. Quck and effcient too! Don't know of any other place that cares ad much about their customers.
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

Your review means alot to us Cheryl!
Your review is very sweet and we appreciate you as a customer!!

Debbie and Mike


WT
WILLIAM T.
Lapeer, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Fast and friendly service
In and out in an hour, awesome.
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

William,
Thank you for the review! We appreciate it very much!

Debbie and Mike


KN
KAREN N.
Columbiaville, MI
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
5
Mike and Julia and deb. The whole staff is awesome. I've been loyal to this company since the muffler nan days and will continue to be. Happy semi retirement Mike. But you better be still coming in ever so oftem to see me and take care of MY car. Lol
Karen Newell
Debbie S. from Your Complete Auto Repair Service responded on 02/22/2018

Thank You so much Karen for your response. It means a lot to us to have such an awesome customer. Mike might have retired, but he's been here every day since. We look forward to seeing you next time.
Debbie & Mike


MT
MICHELLE T.
Lapeer, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Excellent Service
Thank-you for your excellent service. I always use your company for my vehicle maintenance!
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

Michelle,
Thank you for the kind words! We appreciate your business very much!

Debbie and Mike


FF
Frank F.
Columbiaville, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Frank said this business was good.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

Frank,
Thank you for the review! We appreciate your business very much.

Debbie and Mike


MS
Mila S.
North Branch, MI
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Mila said when she had taken her vehicle in to the facility, she asked the staff to check her air shocks. She stated whomever checked them thought it would be funny to fill them all the way up .Other than that, the rest of the service was perfectly fine. Mike is a very good person. She said the business is a good place. She takes her vehicle there, because she trusts it. This was the first problem she has had with it. She knows Mike didn't do it. She said some of the air needs to be let out.
This review was collected via phone interview by Customer Research Inc.

RW
Roger W.
Lapeer, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Roger said the employees are knowledgeable. The service was good. Everything is working. He has used them for a long time and will continue.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 03/06/2018

Roger,
Thank you for your continous business! We appreciate it very much!

Debbie and Mike