Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

513 Reviews

96% Would Recommend
76% Business Response
Latest Review 1 day ago

Reviews


RH
Ron H.
Lapeer, MI
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Ron said he liked the staff and they did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 01/23/2018

Ron,
Thank you for your review! We are happy to hear about your experience at our facility!

Debbie and Mike


TT
Tom T.
Lapeer, MI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Spoke with Tom's wife. She said she had no problems with this business. She stated she felt they didn't take advantage of her. She has used this business for years and wouldn't have anyone else working on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 01/23/2018

Mrs.Tracey,
Customer satisfaction is our main priority, and we will never take advantage of our customers. We are pleased to hear that you have not had any problems. Thank you for your business. We appreciate it very much!

Debbie and Mike


JG
Jerry G.
Lapeer, MI
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Jerry said the staff have always been courteous, professional and helpful.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 01/23/2018

Jerry,
Thank you for the kind words. We appreciate your business very much!

Debbie and Mike


TG
Ty G.
Oxford, MI
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Ty said the owner of this business has done a really great job. He has been a customer for 10 years, and they have been fair and honest. They did what they said they were going to do. He was completely satisfied with the service.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 01/23/2018

Ty,
Thank you so much for your continuous business! We  cannot thank you enough for being such a great customer!

Debbie and Mike


TC
TERRY C.
Lapeer, MI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
Oil change and radiator flush
Always pleased with Complete Auto Service. Pleasant folks, job finished in a timely manner and away we go!
Debbie S. from Your Complete Auto Repair Service responded on 01/23/2018

Terry,
Thank you for the kind words. We are happy to hear how pleased you are with our service!

Debbie and Mike


BC
Bill C.
Lapeer, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Bill said he is very satisfied.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 10/02/2017

Bill,
We appreciate your business very much!

Thank You,
Debbie and Mike


DS
Donald S.
Lapeer, MI
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Donald said they fixed the problem.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 10/02/2017

Donald,
We are happy to hear that! Thank you for choosing us for your car care needs!

Debbie and Mike


CM
Christopher M.
North Branch, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2017 Category: Service
Christopher said this business gave him good service, but it was a little pricey.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/19/2017

Christopher,
We are sorry to hear that you feel we are pricey. We do offer multiple discounts, coupons, and will also price match any local auto repair facilty with a written estimate.
We hope this helps, and thank you for your business very much!

Debbie and Mike   


PD
Paul D.
Lapeer, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Paul said the staff are trustworthy and they do good work. They are friendly, dependable, and honest.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/19/2017

Paul,
Thank you for the kind words. We appreciate it very much, and thank you for your business!

Have a great day ,
Debbie and Mike 


RB
Ron B.
Michigan
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Ron said the staff members were nice and the work turned out great.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/19/2017

Ron,
Thank you for choosing us for your vehicle's needs. We appreciate it very much! 

Debbie and Mike 


JM
Judy M.
Lapeer, MI
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Judy said she gets her vehicle repaired at this business all the time.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/19/2017

Judy,
We appreciate your business very much, and thank you for your continuous business! 

Debbie and Mike 


RB
Richard B.
Lapeer, MI
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Richard said he received good service from this business.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/19/2017

Richard,
We are happy to hear that! 
Thank you for your business!

Debbie and Mike 


TK
TIFFANI K.
Lapeer, MI
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
Wonderful service
Made sure I was safe to make my 6 hour drive home. Very prompt service.
Debbie S. from Your Complete Auto Repair Service responded on 08/27/2017

Tiffani,
We are happy to hear you made it home safe! We appreciate your business very much. Thank you for choosing us for your car care needs!  
Have a great day!
Debbie and Mike


TC
TERRY C.
Lapeer, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Oil Change
Be back for next oil change
Debbie S. from Your Complete Auto Repair Service responded on 08/24/2017

Terry,
We are happy to hear that! Thank you for your business!

Debbie and Mike


MT
MICHELLE T.
Lapeer, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Fast and Honest Service
Took my van in thinking I needed a new battery and they did a full diagnostic on it and found nothing wrong and told me my battery in my key was dead and saved me a couple hundred dollars! I was so relieved thank you so much for your honesty!
Debbie S. from Your Complete Auto Repair Service responded on 08/24/2017

Michelle,
We are very happy to hear about your experience!  Customer satisfaction and honesty is very important to us. Thank you for your business! 

Debbie and Mike


CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017
The staff is always happy to see me and treat me as a person.
This is a terrific repair facility. They are NOT out to make a buck off everyone. They truly care about my wallet but also keep me informed on what needs to be fixed now and what can wait until later. When I need to have major work done (such as a recent brake job) Mike was in and out of the waiting area at least 3x to let me know how things were going and letting me know that I needed or didn't need an extra part.
Debbie S. from Your Complete Auto Repair Service responded on 08/24/2017

Cheryl,
We are very happy to hear that! We focus more on a relationship with our customers than to make a dollar! We appreciate your business very much! 

Debbie and Mike 


GB
GREG B.
Columbiaville, MI
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017
Pleased Patron
Fast, accurate and very affordable auto repair. Mike and his team are outstanding and I never go anywhere else. I have steered several friends to C.A.R.S.
Debbie S. from Your Complete Auto Repair Service responded on 08/11/2017

Greg,
We are very happy to hear about your experience. Thank you for choosing us for your car care needs, as well as recommending friends to our facility! We appreciate it very much.

Thank you for your business!
Debbie and Mike


JF
Jason F.
Columbiaville, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Jason sad the staff at this facility is very knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/19/2017

Jason,
Thank you for the kind words, and choosing us for your car care needs! We appreciate your business! 

Debbie and Mike 


TH
Tammy H.
Imlay City, MI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Tammy said she loves this business, they are the best.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/19/2017

Tammy,
Thank you so much for your kind words. We appreciate your business very much!  

Debbie and Mike 


JS
John S.
Attica, MI
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
John said this business always does an excellent job for him.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 09/19/2017

John,
We are happy to hear that! Thank you for choosing us for your car care needs! 

Debbie and Mike