Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 543 Reviews )

97% Would Recommend
77% Business Response
Latest Review 8 days ago

Reviews


LH
Larry H.
Lapeer, MI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Larry said that they did everything he asked for. They went above and beyond to take care of some other things.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Fostoria, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Steve said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Fostoria, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Steve said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
North Branch, MI
Buick Rendezvous
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2019 Category: Service
Joe said his wife took the vehicle in because of overheating. The people at the business said it was a sensor and do not worry about it. Then, last week, the head gasket went and the vehicle had to be scrapped.
This review was collected via phone interview by Customer Research Inc.

LO
Louise O.
North Branch, MI
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Louise said the staff was thorough, very nice and did what she wanted. She was happy with it.
This review was collected via phone interview by Customer Research Inc.

NH
Nancy H.
Mayville, MI
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Nancy said that she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jane S.
Lapeer, MI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Jane said the service was great.
This review was collected via phone interview by Customer Research Inc.

WL
Wendy L.
Lapeer, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Wendy said they are always really good to her and do great work at a reasonable price
This review was collected via phone interview by Customer Research Inc.

JS
Joan S.
Attica, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joan said she has been there before. The employees are great, the front desk and the mechanics, both. She stated she felt very comfortable there. It is convenient, and they know what they are doing. Mike and all the other mechanics are very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Columbiaville, MI
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/09/2018 Category: Service
John said he was there before the business closed, but the mechanic left 20 minutes early. The vehicle was brought in to repair the wheel shake, but it's now shaking more than before the service.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Lapeer, MI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Tom's wife. She said she likes the business and the staff did a good job on the vehicle.
This review was collected via phone interview by Customer Research Inc.

DP
Diana P.
Silverwood, MI
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Diana said the mechanic was efficient and they did the job. They showed the problem with the cabin filter.
This review was collected via phone interview by Customer Research Inc.

CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Great place to get repairs completed
This establishment is always open for a quick oil change or dummy light check! The staff are very helpful and do NOT try to sell you parts you don't need. They always explain any work that might be needed and discuss ALL your options. They never pressure you to get the work done unless it is a safety issue. I recommend these folks to everyone.

SB
SONYA B.
Lapeer, MI
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Friendly, Honest and fair priced
I've been coming here for 10 years, and have referred my Mother, and friends and family around the area. I highly recommend Your Complete Auto Repair.

TT
Tom T.
Lapeer, MI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Tom said the business has always been fair with him.
This review was collected via phone interview by Customer Research Inc.

CR
Carolyn R.
Metamora, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Friendly-Family Like
Staff is always friendly and honest regarding repairs needed for your vehicle, not just out for unnecessary repairs to inflate the cost. They will tell you honestly if something can wait. I will not take my vehicles anywhere else, unless they cannot do the repair.

JM
Jeff M.
Lapeer, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jeff said it was a good experience. Everyone was friendly and he received what he wanted.
This review was collected via phone interview by Customer Research Inc.

DO
Dianne O.
Metamora, MI
Chevrolet Traverse
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2018 Category: Service
Dianne said she was at the business for an hour and a half, the service took an awful long time, and she was told it would probably be about 20 minutes once they got to her vehicle. She said it took longer than was needed, and other than that, everything was fine. She said she was a little upset with the length of time the service took.
This review was collected via phone interview by Customer Research Inc.

AW
Anna W.
Michigan
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Anna said she had to wait longer than planned for her service, but it wasn't the business' fault. She brought her vehicle in for an oil change and found out she had to get a different cabin filter, so the staff had to order it. The staff also found a leak which needed to be taken care of. Everything with the service was good. She goes to the business for service quite often and she will come back.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Michigan
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
John said they always do a very good job.
This review was collected via phone interview by Customer Research Inc.