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Zimbrick Hyundai Eastside

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,758 Reviews)
79
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Score Details

5 stars
86%
4 stars
8%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
73
Total ReScores™
4.8
ReScore™ Average
79
Net Promoter Score ®

Business Details

About

Zimbrick Hyundai Eastside is here to assist you every step of the way, from parts and service to help with financing. Our commitment to excellence is a major reason why we have developed such a loyal client base. Zimbrick Hyundai Eastside is here to assist you every step of the way, from parts and service to help with financing. Our commitment to excellence is a major reason why we have developed such a loyal client base.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(608) 442-1122
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (US & Canada)
5433 Wayne Terrace Madison, WI 53718
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,758 Reviews)
Write a Review
Recent Reviews
NF
gravatar
Nathaniel F.
Lodi, WI
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
verified customerVerified Customer
10
Category: Service
Striving for Excellence
Though my last visit wasn't ideal, Zimbrick was quickly there to reassure that they are on top of resolving any potential and future issues that may arise.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/05/2022
Service Type: Repair
6
Category: Service
Questionable New Service Tech
It appears there are new Service Techs. running the front counter since the last time I was there. New Techs. appeared lost and less than ambitious compared to previous Techs. Lack of communicarion on service performed has my confidence shaking. Zimbrick Service was A+ last time, not sure what happened. I'll give the new Techs one more shot to iron out the learning curve
STEVE W. from Zimbrick Hyundai Eastside responded on 04/05/2022 12:43 PM

Thank you for the review. I left you a message

STEVE W. from Zimbrick Hyundai Eastside responded on 04/06/2022 05:57 AM

Thank you for letting us make it right

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