Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

650 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


JM
John M.
Amherst, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2015 Category: Service
John said the service at the business was quick and the staff did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

MD
Marcia D.
Alden, NY
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2015
Convenient to home, can get auto fixed promptly and friendly staff
Was able to make an appointment for the next day. Work was done in a timely manner.

SM
Sandra M.
Alden, NY
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2015
Great Experience
Work was begun promptly upon arrival. Everyone was friendly and courteous. Work was completed in a timely fashion. Great experience!

TH
TAD H.
Cowlesville, NY
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2015
friendly
even with bad news I'll be back

GD
Gayle D.
Alden, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2015
convenience
Did the needed work, close to home, and at a decent price

JR
John R.
Alden, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2015 Category: Service
John said he has been with this business for years and they do good work.
This review was collected via phone interview by Customer Research Inc.

VL
Valerie L.
Honeoye Falls, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2015
Super customer care
Pulled in on my donut after a flat tire. Fifteen minutes later back on the road with my regular wheel, they checked what was needed and fixed the flat. Didn't break the bank either. Great guys and uber nice/responsive.

GH
Gaen H.
Alden, NY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015
tire repair
everyone helpful and the job done as promised.

PB
Pat B.
Alden, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2015
Very responsive to my auto needs
Received same day appointment, did not have any long wait and got excellent results.

MS
Mike S.
Alden, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2015
great service
as a repeat customer for both our vehicles, I would like to say that they do a great job at a fair price and I will continue to service my vehicles with them

KB
Ken B.
Alden, NY
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2015
started work at scheduled appointment time
good work at a fair price

MS
Mike S.
Alden, NY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2015
great service
as always...great service

HE
Harriet E.
Alden, NY
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2015 Category: Service
Harriet said this business did well.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Akron, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2015 Category: Service
Ryan said he had no complaints regarding the service.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Alden, NY
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2015 Category: Service
Ken said the prices at this business are competitive and they were quick.
This review was collected via phone interview by Customer Research Inc.

GD
Gayle D.
Alden, NY
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/11/2015
close to home
They replaced the timing belt but now my radio does not work. I have to go back again to have that checked out!

CR
Chris R.
Alden, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2015 Category: Service
Chris said this business is quick and the cost was fine.
This review was collected via phone interview by Customer Research Inc.

CH
Charlie H.
Cowlesville, NY
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015 Category: Service
Spoke with Linda. She said this business has always been very accommodating to her and Charlie.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Alden, NY
Toyota Venza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2015 Category: Service
Joe said he felt like the price at this business for an inspection was a little expensive.
This review was collected via phone interview by Customer Research Inc.

KM
KAREN M.
Alden, NY
Ford Escape
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/29/2015
Scammed??
I was the second of three owners who were told their cars would not pass state inspection without repairs in the hour or so I waited for my car. Coincidence? Or is something not right going on?
Laura D. from Zoladz Auto Center responded on 04/29/2015

Zoladz has enjoyed servicing the people of alden for the past five decades. We have always prided ourselves on integrety and honesty. You are correct, three people did fail their NYS inspection during that period. The first was a inoperable emergency brake,  the second vehicle's brakes and rotors needed to be replaced and the last vehicle was a steering sway bar. We understand that may seem coincidental, however NYS is very strict on inspection standards. There are severe penalties and fines up to and including revoking our NYS inspectors license. The bygone days of going to the local garage and getting your car inspected with a wink are long gone. We value all our customers and appreciate their business immensly and we believe that we have enjoyed operating here for so long because we maintain our integrity and honesty.