Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

600 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


SG
Steven G.
Alden, NY
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Steven said everything was fine at the business. The service was fine, and they told him everything they were doing.
This review was collected via phone interview by Customer Research Inc.

HA
Holly A.
Alden, NY
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2018 Category: Service
Holly said the service took longer than she expected.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Attica, NY
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Mike said the service was pretty good. The work was a little expensive.
This review was collected via phone interview by Customer Research Inc.

NB
Norbert B.
Alden, NY
Kia Forte Koup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Norbert said this business does good work. However, sometimes they do things that do not need to be done.
This review was collected via phone interview by Customer Research Inc.

JH
Joann H.
Alden, NY
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2017
Perserverance
I thank all the staff at Zoldatz for finally finding the problem with the low pressure on one of my tires; it took a few visit, but their diligence was able to discover and solve the problem
Thanks to everyone there, the best part was their friendly and fair service.

AF
Al F.
Attica, NY
Ford Crown Victoria
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Spoke with Rose. She said this business was good.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Darien Center, NY
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2017
Zoladz
Honest ,fair and friendly

JS
Jim S.
Attica, NY
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017 Category: Service
Jim said he always recommends the business.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Darien Center, NY
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2017
What A change for the good!
We were loyal Zoladz customers for many many years. Things started to go south about 6 years ago and after putting up with this for a year or so, we started taking our business elsewhere. Recently a family member told us that he had a very positive experience so we tried Zoladz again. We're happy to say that things are much better again. Good service, fair pricing. Nice to have the old Zoladz back!

RR
Rick R.
Darien Center, NY
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2017
Recommended
Great service. Great people

DY
Dave Y.
Alden, NY
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Dave said he's not sure why the representative didn't give him ten dollars off his alignment when the coupon was right in front of her.
This review was collected via phone interview by Customer Research Inc.

MA
Mark A.
Corfu, NY
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2017 Category: Service
Mark said this business charged him $96 to install a thermostat in his vehicle. The price was high.
This review was collected via phone interview by Customer Research Inc.

DG
Diane G.
Alden, NY
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2016
The service is impecable!!
Didn't give it 5 stars because of your customer waiting area. But then you have great service so I should just keep quiet about anything else!

RK
Rebecca K.
Darien Center, NY
Kia Sorento
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2016 Category: Service
Rebecca said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
Alden, NY
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2016 Category: Service
Larry said this business is almost the best.
This review was collected via phone interview by Customer Research Inc.

SS
Shane S.
Basom, NY
Chevrolet Colorado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2016
Friendly Service
Service was friendly. Labor cost was higher than what I would have liked though.

FK
Frank K.
Cowlesville, NY
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2016
Recent service appointment.
My recent experience at Zoladz Tire & Auto was a very positive one. Fair honest,and timely work performed in a professional manner.

PB
Patrick B.
Alden, NY
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2016
Job done
Had to wait two hours more because wrong muffler was received

GD
Gayle D.
Alden, NY
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016
Simple oil change
The crew found another problem which increased my bill by 200 dollars. They are trying to drum up business which is ok, but they should at least advise customers when placing an appt. that they are doing this! It saved me another trip to them, BUT was SO unexpected at this time. They to do excellent work and are complete, but NEED to be more OPEN with their customers!

JE
Joe E.
Darien Center, NY
Saturn Vue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2016 Category: Service
Joe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.