I felt that I wasn't just another customer or number. I felt like a friend and that we had something
in common. Our vehicles, our rig (Jeep ) and they understood what that means.
They explained it (the work) all to me with respect. That's a big thing with me--respect.
They followed through with excellent communication.
When they called for a post-inspection to make sure all was well, I knew that this was the shop to keep.
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Excellent service and attention to detail. Uncovered several issues with car - brakes needed, transm
ission cooler at radiator radiator mild leak not readily noticeable , low pressure power steering leaking at fixture. Fit us in on their busy schedule.
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I paid over the phone and asked them to leave my keys in my car because I would be picking it up afte
r hours. They ended up locking my keys inside the car by mistake and the guy working late on August 8th helped Jimmy our car open so we could get the door open to get the keys. We really appreciated him doing that for us.
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Gower’s employees are very knowledgeable about automobile brakes. They have an excellent reputation f
or solving brake problems. I would recommend them highly.
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