This place is really a great place to bring your car in, they're fast, affordable, honest, and litera
lly know what they're doing I came in one time with my Jeep Grand Cherokee it was making a noise and the guy literally knew what it was right away it was the muffler he recommended me a muffler shop and problem was solved the vehicle has been inspected by two different mechanics one saying it was the engine and it needed a rebuilt and one of them saying it was the whole exhaust system but they were wrong. TUNEX THANK YOU!!!
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Eddie is easy to work with; I have family going there now. He fixes and the problems are gone. Can re
pair a cars older and newer. Eddie runs a bossiness like a mechanics of years past, good, honest and hard to come by these days. Excellent work and advice!
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Titan Automotive stands for Honesty, Integrity and Professionalism because this review is being writt
en with a 5 Star rating, not for fixing the problem on my car, but the response by the owner after not being able to correct the problem. After three attempts and several parts being changed out the problem was not resolved. I then received a call from the owner apologizing for their inability to be able to correct it( an electrical issue) and informing me he was returning the entire amount of money that I had spent. This amounted to well over $2,000.00 which included labor and parts. I was not asked to return any of the items installed in my car and the check arrived at my house two days later. I want to state in the past other issues have been resolved regarding my car by them with procession expertise. Needlessly to say I will continue to do business with Titan Automotive in the future and I highly recommend others seek out their services.
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They have excellent service and excellent Customer care. Everyone is so friendly and nice. Everytim
e I bring my car here, they are always here to help and really care.
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Made an appointment which is important because this shop is always busy. Car in at 8:30 and ready at
11:30. New alternator, belt, and oil change. Norm and Taylor are great mechanics who take the time to inspect and explain every part of the process. Very professional!
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Reached out via email with some questions about getting an APR cold air intake installed on my 2022 Q
3. Chris was responsive via email and accurate with pricing. Day of the install again Chris was pleasant to work with and explained the nuances of my particular install. Overall a great experience.
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Basir was incredibly friendly and professional. It was a level of service I'd never experienced at ot
her dealerships. Norma was also incredibly friendly and helpful. She makes me want to go to Garden Grove Hyundai again.
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