They were a little understaffed on a very busy day, but they managed to swap our snow tires in a reas
onable amount of time. I appreciate the personalized touch you get when you talk to the guys behind the counter here. Even after several managers through the years, I can always expect good service from these guys.
I really appreciated the straightforwardness of the staff and not feeling like I was being pressured
or upsold on unnecessary fixes. The repair was done in the time frame and at the price point I was initially told. No hidden charges or dishonest pricing on the statement. That's the kind of experience we all want, especially when dealing with a crappy situation like car problems. I will definitely be returning in the event I need this service in the future. Hopefully not any time soon! But if it does happen again I felt my vehicle was in good hands with people that genuinely want to fix your problem without screwing you over. Thanks for fixing my cars issues and doing it with integrity!
My car died and I had to have it towed to Bellevue Auto as I’d been having them work on my car for ov
er 4 years now. I got a call from George and he carefully went over all the details that he had at the time and let me know when I could expect an update. As promised, he called me and reviewed what needed to be done and obtained my consent - I appreciated that. No surprises! I’ve appreciated the attention to detail and expertise the mechanics have at Bellevue Auto. I trust them explicitly and wouldn’t go anywhere else.