Futures Hyundai is the place to take your Hyundai vehicle for service. Maribel was my advisor and she
was professional throughout the entire process of my car getting diagnosed. She let me know when she would be going to lunch and that she would be getting in contact with me when she returned for any update status. Advisors at other Hyundai dealerships promise they will do this and never do. The customer ends up having to call. Also, they have the best mechanic foreman, Jefte. I have known him for a few years and he has always be honest-> something you don't find at the majority other dealership repair centers. Plus, you don't have to wait 1+ month to make an appointment. I got mine 1 1/2 weeks out. Lastly, just a few walking blocks from the dealership, there is a shopping center(Veranda) and a movie theater, so you are not stuck waiting at the dealership being bored.
Now, on the minus side, I do wish they had tables in their waiting area for people who have laptops. I didn't check if they offered free wifi, but I didn't see any signs posted so I assume no. There is a TV and a machine that offers free coffee and latte's. Be careful though because the lattes come with a lot of sugar! I am waiting for a survey to be sent to me so I can give Kudos to Maribel and Jefte.
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Wished they told me I was due for a 90K service when I took my car in for oil change the other day, a
nd had noticed the bad gasket on my oil plug before it leaked oil, but they fixed the gasket right away and scheduled me for the 90K right away and also found another leaky gasket they are going to fix.
Over all I have been extremely satisfied with my service over the years. They are always very friendly.
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I never ever expected to find a trustworthy and fair auto service company in my own neighborhood. Hav
ing lived in five different states it's important to me, a senior citizen, to have someone I can rely on. Thank you for fixing my car this morning. I am a forever customer.
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