I’ve been going to this shop for awhile for the usual maintenance such as change oil as well as other
repairs. The owners are easy to talk to and deal with. They make sure that your vehicle will be checked thoroughly. Kudos to the team!!
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Futures Hyundai is the place to take your Hyundai vehicle for service. Maribel was my advisor and she
was professional throughout the entire process of my car getting diagnosed. She let me know when she would be going to lunch and that she would be getting in contact with me when she returned for any update status. Advisors at other Hyundai dealerships promise they will do this and never do. The customer ends up having to call. Also, they have the best mechanic foreman, Jefte. I have known him for a few years and he has always be honest-> something you don't find at the majority other dealership repair centers. Plus, you don't have to wait 1+ month to make an appointment. I got mine 1 1/2 weeks out. Lastly, just a few walking blocks from the dealership, there is a shopping center(Veranda) and a movie theater, so you are not stuck waiting at the dealership being bored.
Now, on the minus side, I do wish they had tables in their waiting area for people who have laptops. I didn't check if they offered free wifi, but I didn't see any signs posted so I assume no. There is a TV and a machine that offers free coffee and latte's. Be careful though because the lattes come with a lot of sugar! I am waiting for a survey to be sent to me so I can give Kudos to Maribel and Jefte.
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I called to get my brakes checked in the morning. They asked me to bring my car in and completed the
work by early afternoon. Very professional and they always do quality work.
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Ross and Hugo were great! They answered all my questions and talked me through everything! My truck w
as threatening to slow down to 5 mph, those guys jumped in hooked me up and got me out in 2 days. It was a great experience. They have a new customer as long as I own a diesel. Mike Martinez Concord Ca,
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I never ever expected to find a trustworthy and fair auto service company in my own neighborhood. Hav
ing lived in five different states it's important to me, a senior citizen, to have someone I can rely on. Thank you for fixing my car this morning. I am a forever customer.
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