Why I give 4-star rating: because I took my vehicle in for a Recall and when I received a call from
the service department to make an appointment. I was told I would get loaner vehicle so I wouldn't have to wait. and the receptionist told me that was not in my notes. And she asked. who called me and said I would get a loaner I said I did not remember her name. She didn't offer me a loaner or even a rental. So I went to go sit in the waiting area when i was spotted by Iggy he kindly asked me what I was doing. I said brought the truck in for a recall. he kindly asked if I was given a loaner. I said No. the receptionist said no! and that I was confused because the receptionist that called to make appointment said I would get a loaner. And the receptionist that checked me in said no. So long sorry short Iggy was kind and got me a loaner. and glad he did or I would have been waiting 5 hours. so, 5 stars for Iggy.
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Cindy in Sales and Tom in Financing went over and beyond to help me and my wife get a vehicle that ma
tched our preferences and within our budget. I highly recommend when you go to ask for Cindy and let Tom work his magic when looking for a vehicle. I've told all my friends and will go back again if we have a need for another vehicle.
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I got locked out of my van today .. went to the store and left keys in the ignition. Tried every thi
ng I could think of.. nothing worked .. even tried calling home and my girlfriend gave her keys to her son to bring to me . But her key had fallen off the key ring.. ( we found it later under a chair) so still stranded I spotted this place ABC AUTO REPAIR..asked for help and they were great! Came over and got it open .. even tried to help me with getting a lock out kit but was unable to get one at that time.. a big THANK YOUTo Corrall , got me back in my van in no time .. After being stranded in Safeway’s parking lot at 128th and 1st Ave for a couple of hours . They were a lifesaver!
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Ask them that needed the truck back by a certain date and what put in the shop for was not what was w
rong with it , they figured out and fixed it and still got it back on the date we needed it .
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Taking my VW here was far cheaper than the dealership. The owner Pete, is very nice and explained e
verything my car needed. He definitely has a love and passion for cars. I totally trust and feel he is very honest. I would most definitely take my car to his shop in the future.
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