Had a flat tire that could not be fixed. I was confused on buying 1 new tire or replacing all four ti
res. After considering my different options, I went with buying 4 new tires. They were very helpful in explaining all my options. There was no pressure for me to buy all new tires from them but I feel safer knowing I have a new set of tires.
Overall I am very happy with the service and performance with MB Class Motors. They do what they say,
have always fixed and serviced my car excellently and their prices are better thN taking it to the dealer. Only reason I gave it 4 stars is that they don't have rental cars to borrow while your car is in the shop and they don't wash or clean the car... But that is why the dealers cost more..
Call, email, buy, lease, trade, whatever you’re in the market for, ASK FOR BRYAN in sales!!! These da
ys, no matter where you go, good customer service is hard to find. My family has purchased as well as brought our vehicles to Toyota HB for multiple years and I would say their sales and service has been decent at best. However, most recently Bryan was my contact when it came time to decide how to proceed with my Sequoia lease, and I have never received better customer service in my life. I had a complicated situation, and he jumped through hoops with me keeping in touch over a 6 week period to help me decide the best way to go about acquiring a new car, and what to do with “Big Brenda” before her lease was up. I never even met Bryan in person, never shook his hand, he never made even a dollar from our text/email interactions.
Best customer service ever!!
My Hyundai is at her happy place. Huntington Beach Hyundai is clean. Efficient. Kind. Trustworthy
My Service Writer Ben Gonzalez always listens to me and does everything that needs to be done. I never worry about my car. Ever!