The crew at Shift Right are awesome! Their diagnosis was spot on and Toni worked tirelessly to deal
with the warranty company! I would strongly recommend you take your vehicle to them for service!
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A bad ring on an oil filter was installed. The way I found out is seeing a 5 x5 oil spill covering my
garage floor! Went back the smug guy at the counter, no eye contact handed me a less than half bottle of cleaner and continued on his computer. They installed a new filter and he said, there is no charge. Did I ask? -No. So at the bottom of he receipt is the customer satisfaction that says they want to “ keep” their 5 star rating. I called on a Friday and the gal said maybe by Monday I would get a call back. In 10 min the DM called me back and was apologetic after I related my tale of woe. He sent a super nice kid over to spread kitty litter through the entire mess. Two days later he was back and swept it up and applied more cleaner and washed it all down with a circular machine. It looks fine. He worked on my garage floor at least 2 hours til I was satisfied. The other reviews on this page are not very encouraging but everyone deserves a 2nd chance…?
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I have been going to Jim and his team for my auto repairs for a few years now. I called Jim at The Ca
r Repair Co. on Tuesday when I found out I had a headlight out. He was able to get me in at my desired availability date and time. Once I dropped off the car, I was in and out in a matter of about an hour! Brian, the office manager, kindly let me know that they fixed the headlight and a smaller repair of my front bumper (that was out of place). They went the extra mile this time which I deeply appreciate! I will return again for any auto repairs and I always refer Jim and his team to anyone needing car repairs in the valley.
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