Finally a group that does what they say and says what they did!!
I was referred to ACE Car Care by a client of mine who’s home I was remodeling and it was the best th
ing that ever happened to my truck! My 2005 F250 6.0L Diesel just turned 250,000 miles in June and I am inching closer to 300,000 every day. This is all due to ACE Car Care, Natalie, Jamie and of course Johnny!!! thanks to you all!
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Danny has serviced my vehicle for several years now and I always receive honest, courteous, thoughtfu
l, timely and exemplary service from his team. He always makes time for me, takes care of every detail regarding the service of my car and NEVER suggests unnecessary maintenance. His service is very reasonably priced and he doesn't hit me with any surprise charges. He's the best. In fact, he even stayed open beyond business hours for me to wait in his reception area while I waited on my ride home. Service with a smile, always, and such a kind-hearted businessman. Thank you, Danny!
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I normally take my car to the dealership, but when referred to this shop I thought I'd give it a try
and I have not been disappointed.
From the receptionist to the mechanics, I do not have one complaint. I trust their judgement and their work! AND I appreciate the reasonable prices!
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Every time I take my car to these guys I'm impressed with their outstanding customer service and thei
r honesty about what is our is not wrong with my car. I refuse to go anywhere else which is why I drive from Sherman Texas for any of my cars repairs or even just an oil change.
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Absolutely love this place. All of the guys there are super friendly and very knowledgeable. They let
me know what services the manufacturer recommends having performed by mileage or time but aren't pushy about services they offer. They take the time to explain why something may need to be done and how they do it. I have always been leery about quick lube places But the fellow hair put my mind at ease. They treat me like a person instead of just someone that they are making money off of. Thank you to everyone who worked here for earning my trust.
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I went in the shop today because they were on the list in Repair pal. Upon entering, the welcome was
amazing. Matt spoke to me like he had known me forever, and that eased my anxieties. He looked at the list of repairs that I was given by another garage, checked my vehicle and then told me what I needed and what I didn't. He quoted the prices, and at once I realized that they were cheaper. They gave me a ride home, while they worked on my vehicle and then came to get me when they were done. I was very impressed with his honesty, and with their efficiency.
I will definitely make them my garage, moving forward.
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Today at Tidwell's yesterday was not really different from scores of other times over the past 18 yea
rs as a customer.
Counter service was polite and efficient. Everything was on time. The automotive work was excellent, just as it is when they're dealing with our classic Chevy from the fifties or our modern day Lexus.
And, as always, at a fraction of dealer cost or anyone's franchise.
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