great customer hospitality, all the stuff but specially Mariana solano.
i was looking for mi first new car, i was heard a lot of positive and negative comments about dealers
, so i went to honda burien and the person who help me was Mariana s. she was very nice and patience with me. she answers all my questions and she make me feel comfortable with my new car first experience.
honestly shes have great customer hospitality.
I will recommend to friends.
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I had trouble finding anyone that could fix my muffler and I called over 15 shops. Jeremy and his cre
w got me in and out and my truck is as good as new. If you need any auto maintenance, I recommend going here!
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7070 Eagle Harbor Dr Ne
Bainbridge Island, WA 98110
4.9
(1,200 Reviews)
Excellent Service!
Nick & Baxter and the crew take great care of my vehicles. I trust them completely to diagnose and ad
vise on the best approach to keep my fleet in top shape. The quick turnaround is invaluable for my business. They really are the best!
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When it comes to old fashioned customer service, and going the extra mile this is THE dealership that
goes above and beyond that standard. They offer the type of customer service my grandfather said existed in his day and was far and few these days. I had the absolute pleasure of working with Shelby and Galen. These two individuals were wonderful and helpful with my situation, they went above and beyond any expectation I've ever had for a car dealership. Galen asked me question on what I was comfortable price wise, and what I wanted to be driving. I wasn't optimistic of the chances of success as I had fallen short at other dealerships, but Galen and his amazing team at Buick GMC of Bellevue pulled off this feat as if no big deal. I was astonished at the level of dedication the whole staff puts in to make sure the customer feels as comfortable as possible, there was no attempting to sway me to a different vehicle just to make a sale. They ensured that the sale they made ensured the customers happiness was at the core of that sale. (In which Shelby was a fountain of information on everything related to buying cars. There were many many many things that she educated my wife and I on when it comes to the nitty gritty of car sales and buying, which I am grateful for as purchasing vehicles is quite the dive sometimes). Even when some issues occurred after the sale (which the staff stayed late to work with me, which is absolutely phenomenal and well above the highest expectation.) Galen and his colleges put the issues at the front most urgency and did everything within their powers to once again make sure I was taken care of. I can not give enough praise for the level of professionalism, and customer service I experienced at Buick GMC of Bellevue. I will more then happily tell people of the type of care this dealership has for its customers and the above and beyond services they posses!!! 10/10
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