First time to this dealership, had work done in service department. The service was unbelievable!! Sp
ecial shout out to Amal service adviser extremely helpful, ,courteous, he cared about me and my vehicle, really good man.
This place has valley parking at the service entrance, drove me home while they made repair them picked me up. Explained all service work done when I picked up my Santa fe. They even washed my vehicle just OUTSTANDING!
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Service advisor Paul Steeman provided outstanding customer!
Paul took personal responsibility making sure the job was complete and kept me informed through the s
ervice process. I had the opportunity to speak with another customer in the waiting area who told me he schedules service with Paul each time he comes in because of his service. Great asset to the Hyundai Service Team!
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I recently purchased a 2018 Hyundai Elantra and Michele made the experience so easy. She is attentive
and cares about what she does. I really can’t thank her enough! She’s also super funny!
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I have purchased three vehicles at this dealership over the years and I will keep coming back because
: 1) they are honest! I did my research online and was able to build my deal online and I had no surprises!!! Zero! The price I was quoted was the price I paid each time and they even found me some additional discounts! 2) They treat you like royalty no matter what! When I purchased my first vehicle my credit was crappy. They were able to get me in a new car and NEVER EVER made me feel like anything other than royalty! Two vehicles later, credit is great and they they still treat me like a million bucks! 3) The quality of support and customer service is unmatched! The sales team is wonderfully knowledgeable and honest. Never pushy and very friendly and respectful! I have tried to service my vehicles elsewhere only to wish I never had. Honest folks with exceptional service that treat you like royalty! What else can you want?
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We had a wonderful experience and Jessica Zuniga was just great to deal with from the start. Knowled
geable and very responsive and went out of her way to find the vehicle and program we were looking for. We would recommend you give her a call.
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Exceptional Service from Matthew Arreda at Tracy Hyundai
I recently had the pleasure of working with Matt Arreda at Tracy Hyundai, and I cannot speak highly e
nough about the level of service he provided. From the moment I walked into the dealership, Matt went above and beyond to ensure that my experience was nothing short of exceptional.
Matt's knowledge about the vehicles, his patience in answering all of my questions, and his genuine desire to help me find the perfect car made the entire process smooth and enjoyable. He took the time to understand my needs and preferences, and he made sure that every detail was addressed. I never felt rushed or pressured, which made a world of difference.
What truly sets Matt apart is his dedication to customer satisfaction. He was incredibly responsive, transparent, and proactive throughout the entire process. Whether it was coordinating test drives, explaining the features of different models, or working out the best financing options, Matt handled everything with professionalism and a personal touch.
Thanks to Matt, I drove away in a vehicle that I absolutely love, and I left the dealership feeling confident and happy with my decision. If you're looking for a seamless car-buying experience with top-notch service, I highly recommend reaching out to Matt Arreda at Tracy Hyundai. He truly made the entire experience exceptional, and I couldn't be more grateful.
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The service department at the Alexandria location is excellent. I really appreciate the personal atte
ntion from employee, Jeff Noe. He is always professional and helpful.
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