I had a great experience purchasing a new Tucson at Napleton Hyundai. Donntez was an excellent salesp
erson, extremely patient, and was very knowledgeable about the cars. Tyler and Donntez both gave me a great deal on my trade in. This is our 2nd time buying a car at this dealership - highly recommend.
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Jasmine Levario has helped me in a time of need twice now. It’s so stressful and expensive when your
car needs fixing! Jasmine always makes sure to put my mind at ease and let’s me know she will do whatever she can to make the process easier on me. My car was fixed faster than I thought it would be and the best part is I couldn’t afford to pay it all upfront and I had no idea I could pay in monthly payments with no interest. I’m grateful to jasmine for helping me ever step of the way and of course the awesome guys who fixed my car! Thank you for being professional and easy to work with
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I have been looking for a Cadillac XT5 for several months. Happy Hyundai had one on their lot, called
and made an appointment to test drive. The car was perfect, David our salesman was great as was Anthony in Finance. It was a great experience and would tell all my friends and family how well we were treated.
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I would like to thank Nick for looking out for me and going over and above for me In the purchase of
my car.he made me feel I was important not like other car places so thanks again til next time.
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My Used Auto purchase experience at Titus-Will Hyundai Olympia
I don’t buy cars very often but usually dread the stress and time involved. We were very fortunate to
have a very honest, resourceful and helpful sales person. Tyler Gibbs went to great lengths to make it easy to buy our new to us vehicle. He addressed every concern we had about the vehicle. He also did not waste our time with the negotiation process which most of us all dread. Within just a few minutes an agreed price was reached and the process was put in motion. He also was a great communicator when we had follow up questions to the vehicle. If you are looking for a less stressful experience searching for your next ride, Tyler Gibbs at Titus -Will Hyundai will serve you well.
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We recently purchased a 2024 Kona SEL from this dealership. The staff was very friendly and accommod
ating with reviewing of the available vehicles. The test drive was very informative with the sales rep Daniel Cabac thoroughly explaining the car’s functions and features. There were options on the car that we were unaware of which he demonstrated which we found to be very informative. At the time of delivery, we had an issue that was corrected by the sales manager Mr. Ray Bock. His level of concern for our overall experience and level of customer satisfaction was superb with the outcome exceeding our expectations. His amicable approach demonstrates his level of determination and true understanding of customer satisfaction. I have since written a letter to the General Manager at Napleton expressing my gratitude with Mr. Baylock and his determination and understanding of customer satisfaction. In the future, when we purchase another vehicle, we will be back to this dealership based on our positive experience and the level of customer care.
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Patti Evans is the BEST!!! Top management should give her the highest award for her work ethic and cu
stomer relationship. I’ve been working with her since July 5th to get my vehicle repaired. She communicated with an out of state insurance company and myself. She kept me abreast along the way. She let me know about consumer rights. She’d call to update me, and when I came in to check, she knew me and greeted me by name with a smile and truthful words. She’s professional, friendly, knowledgeable and top notch! If it wasn’t for her I would have taken my business elsewhere!! Because of her I’d give the business an upgrade to low average rating. However, I’d give her a TEN!
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