Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(3,451 Reviews)

ReScore Reviews™ (62)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
89% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


Verified Customer
Attleboro, MA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020 Category: Service
Positive experience
Made an appointment for my oil change and told them I would be waiting as I travel all
Day for work. They told me a couple of hours. When I went to drop it off they informed me it was due for a very lengthy appointment. 5 to 6 hours. I had a full day booked and was faced with canceling or moving all my appointments for the day. They went the extra mile and put 2 techs on my car so that I would not have to do either. I was very impressed but this level of service..

SJ
Sandra J.
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2020
Chris Young !!
I just wanted to say what a great experience I had at First Hyundai in North Attleboro with Mr. Chris Young. Chris is super personable, knowledgable and friendly. He has great energy and made me feel like we had known each other forever. He listened to what I was looking for and found me the perfect car .He treated me , my son and granddaughter with respect . I cannot say enough good things about this young man thank you so much Chris for helping me pick out the perfect car I absolutely love it.
Billy D., Service Manager from First Hyundai responded on 06/01/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

PG
Peter G.
Pawtucket, RI
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020 Category: Service
Great service
Great people to deal, always try to put you first from start to finish.
Polite and courteous.
Billy D., Service Manager from First Hyundai responded on 06/01/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

JB
John B.
Pawtucket, RI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020 Category: Service
The way you are treated
I been going to First Hyundai for 10 years because of the service and people I keep going back
Billy D., Service Manager from First Hyundai responded on 05/23/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

Verified Customer
Manville, RI
2009 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020 Category: Service
service
I put a 2 for question if I would take car for service because I use my own mechanic so the score is not a true reflection
Billy D., Service Manager from First Hyundai responded on 05/23/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

Verified Customer
Franklin, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020 Category: Service
Convenient
Lia is awesome! I will continue to come back because of her excellent Customer service!!!
Billy D., Service Manager from First Hyundai responded on 05/22/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

GI
Gail I.
Cumberland, RI
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020 Category: Service
Service
Very friendly service. No pressure.
Billy D., Service Manager from First Hyundai responded on 05/22/2020

We would like to thank you for taking time to filling out the survey. We thank you for your patronage and look forward to seeing you for future services.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

DH
David H.
North Attleborough, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020 Category: Service
First Hyundai service is the best.
I always know my cars are in good hands with First Hyundai.
Billy D., Service Manager from First Hyundai responded on 05/22/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

BR
Bruce R.
North Attleborough, MA
2007 Hyundai Veracruz
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020 Category: Service
First Hyundai
Great customer service
Billy D., Service Manager from First Hyundai responded on 05/22/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

CM
Charon M.
Attleboro, MA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2020 Category: Service
Great Service
Friendly associates and helpful service crew.
Billy D., Service Manager from First Hyundai responded on 05/19/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

AW
Ann W.
Cumberland, RI
2017 Hyundai Tucson
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/15/2020 Category: Service
Crowded parking and service area
No comment
Billy D., Service Manager from First Hyundai responded on 05/19/2020

I would like to thank you for taking time and filling out the survey. Our goal is your satisfaction. I am sorry to see how low we scored on the survey earning only 2 stars. The survey is a reflection on the service advisor’s performance.  We appreciate your feedback since it helps us improve our service and your experience. please let us know what we could have done better to earn 5 stars. We look forward to seeing you for future service and you please be on the lookout for another survey that will allow you to rescore us.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

JM
James M.
Foxborough, MA
2019 Hyundai Kona Electric
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2020 Category: Service
First for Life ? What a joke
Company reneged on First for Life because I bought an electric car from them. Rotating electric tires is too much to handle it seems.
Billy D., Service Manager from First Hyundai responded on 05/13/2020

I would like to thank you for taking time and filling out the survey. Our goal is your satisfaction. I am sorry to see how low we scored on the survey earning only 1 stars. The survey is a reflection on the service advisor’s performance. Our goal is your satisfaction. We appreciate your feedback since it helps us improve our service and your experience. please let us know what we could have done better to earn 5 stars. We look forward to seeing you for future service and you please be on the lookout for another survey that will allow you to rescore us.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

JL
Jacqueline L.
North Attleborough, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2020 Category: Service
Service
Quick and easy
Billy D., Service Manager from First Hyundai responded on 05/12/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services



BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

Verified Customer
Pawtucket, RI
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2020 Category: Service
Very Professional
The people were very professional in their interactions with me.
Billy D., Service Manager from First Hyundai responded on 05/12/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services



BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340

CM
Courtesy M.
Attleboro, MA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020 Category: Service
Leah in service is awesome!!
Always so happy to hear Leahs voice. Always so professional and knowledgable - which is VERY hard to find these days (sorry if I spelled the name incorrectly )
Billy D., Service Manager from First Hyundai responded on 05/12/2020

Thank you for taking the time to tell us about your experience at FIRST HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience. We thank you for your patronage and look forward to seeing you for future services



BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340