ReScore Reviews™ (26)

ReScore
Overall Rating 3.3076892/5Overall Rating 3.3076892/5Overall Rating 3.3076892/5rating 3.3076892rating 3.3076892
Original
Overall Rating 2.1153846/5Overall Rating 2.1153846/5rating 2.1153846rating 2.1153846rating 2.1153846
89% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Verified Customer on 01/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service!"
My 2nd time here for service. Great service so far and my service tech that day Lisa was excellent. The service parking lot and service lounge area though needs some updating. Small and cramped compared to other Hyundai dealership's service and lounge facilities I've visited in the past with my previous Hyundai vehicle. But service is everything to me which makes it worth the 35 minute trip, just wish the facilities matched the great service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/20/2018 04:54 AM
Billy D., Service Manager at First Hyundai responded on 01/20/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Jean C. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall"
Wait time was not a song as expected
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 04:21 PM
Billy D., Service Manager at First Hyundai responded on 01/19/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Howard M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Hyundai "
Service department is the friendliest I’ve ever dealt with. Gave better explanations of the process and costs, even earning me about up coming service costs. Service was very fast.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:41 AM
Billy D., Service Manager at First Hyundai responded on 01/19/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Bette Jean G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professionalism"
professionalism/responsiveness
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 05:44 PM
Billy D., Service Manager at First Hyundai responded on 01/19/2018

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.



BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Patricia G. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First oil change"
Great experience!!!! Everyone was helpful and courteous.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:17 PM
Billy D., Service Manager at First Hyundai responded on 01/17/2018

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great!"
Service specialist was knowledgeable and captured all of my needs. The work done to my vehicle met all expectations.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 12:18 PM
Billy D., Service Manager at First Hyundai responded on 01/17/2018

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overdelivered Service every time"
First Hyundai always takes care of our vehicles in a timely manner, and they provide great work for a reasonable price. We have had excellent luck bringing our cars there and will continue to do so for many years to come.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:27 PM
Billy D., Service Manager at First Hyundai responded on 01/17/2018

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Seth T. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service at first"
Great job. Fast and efficient
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/16/2018 12:20 PM
Billy D., Service Manager at First Hyundai responded on 01/16/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Timothy T. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Professional service"
I have no issues with my service rep Tiffany who has been helping me. She has been very friendly and helpful. I am having issues getting my service engine light to stay off due to a camshaft seal. I have owned Hyundai cars for the last 8 years and this is the first time for this kind of issues. Otherwise the cars have been running great.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/16/2018 07:48 AM
Billy D., Service Manager at First Hyundai responded on 01/16/2018

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well done "
Came in check engine light was on , found out it was a recall item was able to get oil and tires at same time
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:33 AM
Billy D., Service Manager at First Hyundai responded on 01/15/2018

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
Service staff were friendly and service was quick.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/15/2018 10:50 AM
Billy D., Service Manager at First Hyundai responded on 01/15/2018

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Toni N. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
Everyone is so friendly and very helpful
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/15/2018 06:04 AM
Billy D., Service Manager at First Hyundai responded on 01/15/2018

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Steven C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Solid, reliable SUV and a prompt service department"
Hyundai Santa Fe has proven to be a solid, reliable SUV that can easily compete against the luxury brands. The dealership service department has been prompt and courteous. In regards to sales, not all sales people are experts at the vehicles they sell but the Hyundai products speak for themselves.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 05:33 AM
Billy D., Service Manager at First Hyundai responded on 01/15/2018

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Marc B. on 01/13/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department is great"
We had our 3rd tier on our lifetime warranty. We dealt with Bob and he made the process very easy and was very imformative. We had a tire issue and he had resolved for us very quickly. Very happy with the service department. But as always I would not recommend the sales department!!!
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/13/2018 10:16 AM
Billy D., Service Manager at First Hyundai responded on 01/15/2018

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Isaac B. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 11:14 AM
Billy D., Service Manager at First Hyundai responded on 01/12/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Sharon C. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect dealership!"
Staff members of First Hyundai are very friendly yet professional. Everyone makes you feel right at home. They don't harass you in any way. If you have any questions, they take the time to explain it to you. I have been to many dealerships and this is the first place that wasn't all "business", one of the many reasons I purchased a car thru here, and will continue to do so in years to come.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 02:27 PM
Billy D., Service Manager at First Hyundai responded on 01/12/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT!!!!"
Excellent Service. In Time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 10:29 AM
Billy D., Service Manager at First Hyundai responded on 01/12/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
George D. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD JOB"
Everything was done correctly.
They fixed my car dropped me off and picked me up.
And I got a free car wash. how good is that!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 10:14 AM
Billy D., Service Manager at First Hyundai responded on 01/12/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Steven S. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast,courteous,friendly"
Service was fast and the reps were courteous and friendly
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 07:37 PM
Billy D., Service Manager at First Hyundai responded on 01/11/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Hyundai is great!!!"
Fast and friendly service......Lisa in service is great!!!!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/10/2018 04:20 PM
Billy D., Service Manager at First Hyundai responded on 01/11/2018

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
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