My car had a strange noise coming from the back, random and unpredictable, so I left it at EDI and wi
shed them good fortune in finding the source of the noise. Well two days later the car was ready for pick up minus the noise, plus another part replaced that I authorized to upgrade. Fair price, quality work, no surprises. When EDI says that the repair is under warranty, it actually is... go figure...
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2017 X3 was experiencing battery drainage while stopped and a multitude of electrical malfunctions. I
t took a couple of visits to Ed’s to determine cause, but that’s because they tried to fix it via easiest (least expensive) option. After other potential fixes failed to solve the problem, it was determined that my faulty alternator (rather expensive part) had to be replaced. Voila, problem solved. Runs like a charm. Thanks Ed’s!
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My car needed a long (120,000 mile) servicing, and I was confident from past experience that Mark wou
ld do just that and be accountable in writing. Plus, there wasn't any surprise added things, like my concern about my steering wheel being a little wonky. It wasn't, but Mark could have done some fake "work" on it and charged me for it. He simply tested my steering wheel and said it was fine and needed nothing, to my great relief.
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