Mr. Gross exhibited excellent customer service. He is very knowledgeable and understands the customer
's needs. Especially, when the customer doesn't have the down payment at time of purchase. He knows the importance of building customer relationships, by trusting the customer would maintain their promise to pay. I can say that Mr. Gross experienced a trustworthy customer in me Ms. Hill. Thank you Mr. Gross for your service!
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I would like to thank Ryan and all the coworkers that made my dream come true...honest friendly flexi
ble. Staff willing to Stay and do whatever to help me. Best car buying experience ever
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Scott Childs is a remarkable customer service person. He is great and very helpful and knows his stuf
f! I is very honest and open about vehicle options available. He also has helped me with service issues I am not sure of. I have always have a positive experience at any Murdock dealership but love Murray and working with Scott.
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Although it took a few tries to test drive my Sonata, the drive was worth the wait! Rianne was very
helpful in getting me into the car. And as someone else said I was met with caring and concern that I get what I wanted. I would definitely recommend Vandergriff to purchase a vehicle. Also, I feel like I got a great deal. And I can say I love my new car. It’s not too big but it is so comfortable and really just beautiful!!!
Thank u to everyone who played a part in me getting my new car. And one more shout out to Rianne for delivering it to me - truly above and beyond the call of duty!
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I have been using this Service Department for years. Everyone there is very friendly and attentive.
Ty in the Service Department is the best. He explains all the services being done and lets me know which other services I need. I appreciate his professional attitude and how he makes sure I know what is going on at all times with my Sonata. Thanks Ty!
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My rear window washer was not delivering washer fluid to the rear window. Stivers Hyundai service te
chnicians quickly diagnosed the problem and fixed it in a reasonably quick time. My Tucson was given back to me washer and the driver's seat was vacuumed. The service manager also checked to make sure that all servicing was up-to-date. He also asked me appropriate questions to determine if or if not the servicing of the rear window washer problem was covered under warranty. It was and that made me very happy. Thanks a lot Stivers.
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10, Owen Williams you were fantastic. You had my car assessed, printed me the proposal, and scheduled
me as soon possible! I understand the delay for the approval in the warranty process. I have my car for over two years and 93,000 miles on it! It is almost paid for so hopefully I can drive it for another 100k. When I am ready to buy another car it will only be a Hyundai! They have the best warranty program out there! Thank you Owen for helping me feel safe in my vehicle!
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