Thank you so very much to the service team for such professionalism and thorough job!! Came in for an
oil change and was greeted with warmth and care for the customer!! Thank you everyone on the team!!!
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My wife and I were car shopping and saw a Hybrid Tucson at the Clarksville location. This dealer had
a larger inventory than the one nearby. So, we drove the 38 minutes from Reisterstown to see if we could find something we liked. Happy to say that we did. The showroom was very inviting, clean, and pleasant. Al, our salesman, greeted us and discussed the purchase. Al was very informed on all aspects of the car and let us test drive. The car sells itself. We have owned Tucsons in the past but this does not even come close to our 2015 model. The safety features and creature comforts sold us. We haven't had any interactions with the Service Dept yet but if it is as pleasant and efficient as sales & marketing, I think we will be very satisfied.
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Love my new Santa Fe, and love the attention to detail Karen gave us from the first telephone call to
the final sale. Time for paperwork was lengthy, but I've never bought a car anywhere that you aren't there for hours. I will definitely return for any future sales.
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They were quick, efficient and made sure I got everything I wanted with my car. They had one on the l
ot and I was pushed for time so John Emman went out of his ways to make sure to get me in my car within just a few short hours. I asked for weather mats as I live in the country and with 3 kids and the general manager made sure I got them as they didn’t come with the car. The palisade is a moms dream car and I couldn’t love it or be happier with my purchase.
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The facility was able to give me an appt. time that fit my schedule and I didn't have to leave my car
overnight so waiting for 2 hours was better than having to leave it another day. The facility was nice, bright and clean and the customer waiting area was spacious and offered TV and Wi-Fi. The work performed resulted from 2 recalls and no charge was incurred which was extra nice.
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