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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / AIMEE NICOLE GASKILL
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AIMEE NICOLE GASKILL

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(61 reviews)
77

Reviews of AIMEE NICOLE GASKILL

Verified Customer
Cornelia, GA
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021
verified customerVerified Customer
Category: Service
Aimee is great
Aimee is great
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2021
Service Type: Maintenance
Category: Service
Aimee is great!!
Thank you Aimee
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 04/21/2021 06:07 AM

THANK YOU SO MUCH FOR TAKING THE TIME TO SPEAK WITH US, 

Employees worked with
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AIMEE NICOLE GASKILL
Verified Customer
Buford, GA
2010 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
10
Category: Service
Service Dept
Aimee is by far the most efficient and dedicated service tech I’ve ever worked with! She went above and beyond to make necessary repairs affordable and completed in a timely manner. I’ve used this service center exclusively for almost 9 years and Aimee is the best technician I’ve ever worked with!
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/29/2021
Service Type: Maintenance
9
Category: Service
Service
Normally great but extremely frustrating and hard to get someone on the phone lately.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/29/2021 04:56 PM

Thank you for taking the survey. Someone will be in contact with you soon.

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/29/2021 04:57 PM

Thank you for taking the time to speak w us, it was a pleasure. 

Employees worked with
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AIMEE NICOLE GASKILL
Verified Customer
Sugar Hill, GA
2014 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
....
Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 06/02/2021 05:17 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with
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AIMEE NICOLE GASKILL
WK
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William K.
Bethlehem, GA
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
verified customerVerified Customer
Category: Service
Rescore Review
I was extremely impressed that every member of the service team was interested in making my experience 5 stars. They are truly motivated to make Hyundai the only place you want to take your car to for service.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/11/2021
Service Type: Repair
Category: Service
Service Department is extremely SLOW
Everytime I have gone in for an oil change it takes to hours.
Not Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 05/11/2021 06:19 AM

Thank you for taking the time to speak with me. Hope you have a great day 

Employees worked with
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AIMEE NICOLE GASKILL
Verified Customer
Dacula, GA
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020
verified customerVerified Customer
Category: Service
Nice place
Staff is nice and vey courtesy
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/13/2020
Service Type: Maintenance
Category: Service
It's a vary clean and staff are are efficient
Nice place and curiosity persons
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/14/2020 05:26 AM

Thank you so much for taking the time and doing our survey and giving us your feed back. A representative from Autonation will be reaching out to see how we can better serve you.

Employees worked with
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AIMEE NICOLE GASKILL
Verified Customer
Sugar Hill, GA
2021 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
verified customerVerified Customer
10
Category: Service
Quick Response with Issues
Hyundai was quick to answer my problems and try to provide help and fix my problems.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/19/2021
Service Type: Repair
5
Category: Service
Brakes still squeak
Went in for squeaking brakes. They said brakes were fine except they are still squeaking and making noise.
JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 10/19/2021 10:00 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 10/19/2021 10:09 AM

THANK YOU TAKING THE TIME TO SPEAK WITH US

Employees worked with
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AIMEE NICOLE GASKILL
EC
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Esmeralda C.
Gainesville, GA
2021 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/13/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Terrible
Terrible customer service. Since I entered I was never acknowledged.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 08/13/2021 11:55 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with
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AIMEE NICOLE GASKILL
TP
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Tina P.
Clermont, GA
2020 Hyundai Kona
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
My time is irrelevant
I learned a valuable lesson at the service department recently. Appointments are ignored, staff is unprofessional, and my time means nothing to them.
Not Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 07/21/2021 07:05 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 07/21/2021 07:05 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 07/29/2021 02:30 PM

THANK YOU SO MUCH FOR TAKING THE TIME TO SPEAK WITH US. 

Employees worked with
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AIMEE NICOLE GASKILL
PK
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Paul K.
Buford, GA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
verified customerVerified Customer
Category: Service
From disappointed to happy
Spoke with Mike- he went above and beyond and broke down the line items on my receipt. He credited me back a portion and gave me 2 vouchers to make up for the mishap. I will continue doing business with Hyundai mall of Georgia, it’s been over 10 years. Also Ben is great as well !!
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/15/2021
Service Type: Maintenance
Category: Service
Disappointed with Hyundai Service Dept
Came in because my trunk would not stay closed. I disassembled my trunk cover prior to my service appt because I wanted to fix the issue on my own. I was unsuccessful. When I asked the service advisor for a reason. She did not know. That’s some bull shiet because she could have easily found out. I was charged for 1.5 hours of labor and my trunk was not reassembled upon completion
Not Recommended
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 06/16/2021 06:05 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 06/17/2021 08:31 AM

THANK YOU SO MUCH FOR TAKING THE TIME TO SPEAK WITH ME TODAY. HAVE A GREAT REST OF YOU DAY

Employees worked with
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AIMEE NICOLE GASKILL
BA
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Betty A.
Winder, GA
2017 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/25/2021
Service Type: Maintenance
Category: Service
JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 03/25/2021 01:55 PM

Thank you for taking the time to complete our review a member of our customer care team will be reaching out to you.

Employees worked with
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AIMEE NICOLE GASKILL
NV
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Navidad V.
Mount Airy, GA
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
verified customerVerified Customer
Category: Service
Best Service advisor
Aimee Gaskill was the best.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/22/2021
Service Type: Repair
Category: Service
A new car but repairs of a 10 year old car
If youre looking for answers or even the slight bit of education as to why your one owner new car with less than 29k miles needs rotors, brakes, and axles replaced.. don't ask these people. You will only be treated as if you were enemy #1. HOWEVER if you can't get ANYONE to "duplicate" the issue after bringing the said new car 3 times ASK FOR AIMEE GASKILL!! SHE WILL GET IT DONE!!
Not Recommended
BRITTANY N B. from AutoNation Hyundai Mall of Georgia responded on 06/22/2021 12:38 PM

Thank you for your response. Someone will in contact with you shortly 

Employees worked with
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AIMEE NICOLE GASKILL
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