Business Solutions
SureCritic / Crain Hyundai Little Rock / Anthony Hicks
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Anthony Hicks

SALES MANAGER
Crain Hyundai Little Rock
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(117 reviews)
86

Reviews of Anthony Hicks

Verified Customer
Little Rock, AR
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
verified customerVerified Customer
Category: Sales
Hyundai Palisade
Great experience. Mark was very helpful
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/14/2020 05:33 AM

Barry,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/14/2020 05:33 AM

Thanks for this great review!!

Employees worked with
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RODERICK GRAY
General Manager
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Anthony Hicks
SALES MANAGER
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MARK MADISON
SALES CONSULTANT
AS
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Angela S.
Glenwood, AR
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
verified customerVerified Customer
Category: Sales
I feel valued there
Emmanuel cares that we are pleased
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/30/2020 06:47 AM

Angela,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/30/2020 06:49 AM

Angela,
Thanks for this great review!!

Employees worked with
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RODERICK GRAY
General Manager
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Anthony Hicks
SALES MANAGER
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EMMANUEL OLIE
SALES CONSULTANT
Verified Customer
Glenwood, AR
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
verified customerVerified Customer
Category: Sales
Great product!
This was our family's 7th Hyundai from Crain. They always treat you like family and will do what they can to make the deal.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/30/2020 06:46 AM

Thanks for this great review!!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/30/2020 06:49 AM

Thanks for this great review!!

Employees worked with
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RODERICK GRAY
General Manager
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Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
Verified Customer
Bryant, AR
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
verified customerVerified Customer
Category: Sales
Awesome experience
Everything was smooth, friendly, .... just GREAT!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/23/2020 05:48 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/23/2020 05:49 AM

Thanks for this great review!

Employees worked with
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RODERICK GRAY
General Manager
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Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
Verified Customer
Bryant, AR
2021 Hyundai Venue
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2020
verified customerVerified Customer
Category: Sales
Overall would recommend
I love my new car and it’s features!!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/23/2020 06:08 AM

Ashley,
Thank you for your feedback, it helps us to improve. Customer Satisfaction is very important to us.  I feel if you do not get a 5 star survey then we did not do our job.  I have looked at your survey and see there are somethings of the process that you think need imporovement, so I have taken your concerns to upper management.  Please feel free to call me 501-604-1502 at anytime to discuss anything that is important to you. You will be getting a rescore survey from Hyundai.  That survey is on me and me only.  Hyundai likes to know that we take care of our customer needs big or small.  That survey will be on how I respond back to you.  Thank you for your business.  Kimberly Stewart, CRM

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/24/2020 11:09 AM

Please be sure to fill out the rescore survey....Thank you

Employees worked with
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Anthony Hicks
SALES MANAGER
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Anthony Hicks
SALES MANAGER
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ANTONIO SHAWDERS
SALES CONSULTANT
Verified Customer
Bryant, AR
2021 Hyundai Venue
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2020
verified customerVerified Customer
Category: Sales
Overall would recommend
I love my new car and it’s features!!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/23/2020 06:08 AM

Ashley,
Thank you for your feedback, it helps us to improve. Customer Satisfaction is very important to us.  I feel if you do not get a 5 star survey then we did not do our job.  I have looked at your survey and see there are somethings of the process that you think need imporovement, so I have taken your concerns to upper management.  Please feel free to call me 501-604-1502 at anytime to discuss anything that is important to you. You will be getting a rescore survey from Hyundai.  That survey is on me and me only.  Hyundai likes to know that we take care of our customer needs big or small.  That survey will be on how I respond back to you.  Thank you for your business.  Kimberly Stewart, CRM

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/24/2020 11:09 AM

Please be sure to fill out the rescore survey....Thank you

Employees worked with
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Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
Verified Customer
Little Rock, AR
2021 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2020
verified customerVerified Customer
Category: Sales
Serve
Excellent!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/23/2020 05:59 AM

Thank you for your feedback.  Customer satisfaction is very impporant to us.  I feel if we do not score a 5 star on our surveys then we did not do our job.  I have looked at your survey and see where you were not happy with several of the steps in the buying process. You may call me at anytime to discuss your concerns or if there is something that I can do for you at 501.604.1502. I have taken these concerns to upper management.  Your feedback also helps us to improve on the process.  You will be getting a rescore survey from Hyundai, that survey will be on me and me only asking if I did reach out to you and how I handle yur concerns. Hyundai likes to know that we do take care of our customers. We strive for 5.  Kimberly Stewart, CRM

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/24/2020 11:08 AM

Please be sure to fill out the rescore survey.....Thank you

Employees worked with
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
Verified Customer
Little Rock, AR
2021 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2020
verified customerVerified Customer
Category: Sales
Serve
Excellent!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/23/2020 05:59 AM

Thank you for your feedback.  Customer satisfaction is very impporant to us.  I feel if we do not score a 5 star on our surveys then we did not do our job.  I have looked at your survey and see where you were not happy with several of the steps in the buying process. You may call me at anytime to discuss your concerns or if there is something that I can do for you at 501.604.1502. I have taken these concerns to upper management.  Your feedback also helps us to improve on the process.  You will be getting a rescore survey from Hyundai, that survey will be on me and me only asking if I did reach out to you and how I handle yur concerns. Hyundai likes to know that we do take care of our customers. We strive for 5.  Kimberly Stewart, CRM

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/24/2020 11:08 AM

Please be sure to fill out the rescore survey.....Thank you

Employees worked with
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Anthony Hicks
SALES MANAGER
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Anthony Hicks
SALES MANAGER
ME
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Mary E.
Roland, AR
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
verified customerVerified Customer
Category: Sales
Great service !!
I was able to purchase my new Tucson by viewing and selecting online then go to the dealership to finalize my purchase .
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/16/2020 10:08 AM

Mary,
Thanks for the great review!!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/16/2020 10:10 AM

Mary,
Thanks for this review!  You made our day...

Employees worked with
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RODERICK GRAY
General Manager
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Anthony Hicks
SALES MANAGER
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EMMANUEL OLIE
SALES CONSULTANT
VW
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Venita W.
Little Rock, AR
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
verified customerVerified Customer
Category: Sales
Great experience
Thank you Crain for great customer service
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/11/2020 05:17 AM

Venita,
Thanks for this great review!!

Employees worked with
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Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
VW
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Venita W.
Little Rock, AR
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
verified customerVerified Customer
Category: Sales
Great experience
Thank you Crain for great customer service
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/11/2020 05:17 AM

Venita,
Thanks for this great review!!

Employees worked with
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Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
KP
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Kasiana P.
Little Rock, AR
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
verified customerVerified Customer
Category: Sales
My first car buying experience
I definitely had a great time going through the car buying process with this team. They set the standard for sure! They were all very knowledgeable and enjoyable people.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/05/2020 06:00 AM

Kasiana,
Thanks for this great review!

Employees worked with
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Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
KP
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Kasiana P.
Little Rock, AR
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
verified customerVerified Customer
Category: Sales
My first car buying experience
I definitely had a great time going through the car buying process with this team. They set the standard for sure! They were all very knowledgeable and enjoyable people.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/05/2020 06:00 AM

Kasiana,
Thanks for this great review!

Employees worked with
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Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
VW
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Vollie W.
Little Rock, AR
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
verified customerVerified Customer
Category: Sales
Great Salesmen, Customer Service, Great Finance Manger, and GM!
So thankful to have some great folk to do business with.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/30/2020 05:38 AM

Vollie,
Thank you for this great review!

Employees worked with
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RODERICK GRAY
General Manager
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Anthony Hicks
SALES MANAGER
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EDWARD TAYLOR
SALES CONSULTANT
Verified Customer
North Little Rock, AR
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020
verified customerVerified Customer
Category: Sales
Ed is great!
Go see Ed! He listened to what I wanted, worked via text and email when I needed to, found the vehicle I wanted across the state and had it delivered and ready for me the next day. Outstanding service!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/27/2020 05:46 AM

Thanks so much for this great review!

Employees worked with
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RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EDWARD TAYLOR
SALES CONSULTANT
RR
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Robbie R.
Clinton, AR
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2020
verified customerVerified Customer
Category: Sales
Awesome Dealership
Mark was amazing!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/26/2020 05:26 AM

Robbie,
Thanks so much for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/26/2020 05:27 AM

Robbie,
Thanks so much for this great review!

Employees worked with
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RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
SD
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Stephanie D.
Mayflower, AR
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020
verified customerVerified Customer
Category: Sales
Crain Hyundai Little Rock
My sales person, Mark, and his manager were both amazing. They accommodated every need I had and were eager to do so. I will never purchase a vehicle anywhere else.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/19/2020 12:10 PM

Stephanie,
Thanks so much for this grt review!!

Employees worked with
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RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
Verified Customer
Hot Springs Village, AR
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
verified customerVerified Customer
Category: Sales
Mrs. Wadley
Emmanuel Olie was very helpful. He was very knowledgeable and very helpful with our purchase. We appreciated his honesty and consideration.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/14/2020 06:01 AM

Thanks for this great review!

Employees worked with
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RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
TH
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Tiffany H.
Bauxite, AR
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2020
verified customerVerified Customer
Category: Sales
Sales team made sure I was happy!!
Overall experience was great. Clarence went over and beyond to make me happy!! Highly recommend shopping here and will do so in the future!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/12/2020 05:54 AM

Tiffany,
Thanks so much for this great review!

Employees worked with
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Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
TH
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Tiffany H.
Bauxite, AR
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2020
verified customerVerified Customer
Category: Sales
Sales team made sure I was happy!!
Overall experience was great. Clarence went over and beyond to make me happy!! Highly recommend shopping here and will do so in the future!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/12/2020 05:54 AM

Tiffany,
Thanks so much for this great review!

Employees worked with
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
Displaying Review 61 - 80 of 117 in total
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