AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

AP
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ALAN P.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2023
verified customer Verified Customer
9
Category: Service
Servicce
Finished ahead of schedule and under estimate
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:10 AM

Thank you for your kind review, Alan! We are so pleased to hear that we were able to finish ahead of schedule and under estimate. We strive to provide the best service possible and are glad that we could meet your expectations.

Employees worked with

SR
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SUDHAKAR R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2023
verified customer Verified Customer
10
Category: Service
Great Service
Once again Mike White Ford came through for me. I am going on a road trip and my car needed the 30,000 mile service. Even though I didn't have an appointment the service advisor ( Ashton) took my car in and got me a rental and I picked up my car the following day. I am ready for my road trip.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/04/2023 09:49 AM

Thank you for your continued loyalty, Sudhakar! We are so glad to hear that Ashton was able to take care of your car and get you ready for your road trip. We strive to provide excellent customer service and we are glad that we could do that for you.

Employees worked with

CR
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COLLEEN R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customer Verified Customer
10
Category: Service
First class and professional
On time service as promised. And always respectful and professional.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/02/2023 04:12 PM

Thank you for your kind review, Colleen! We are so pleased to hear that you had a great experience with us. We strive to provide excellent customer service and we are glad that we were able to meet your expectations. We look forward to serving you again in the future.

Employees worked with

MH
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MIKE H.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customer Verified Customer
9
Category: Service
Great service
The customer rep was fantastic.Communication was outstanding and service great
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/02/2023 04:12 PM

Thank you for your kind review, Mike! We are so pleased to hear that you had a great experience with our customer rep and that communication and service were outstanding. We strive to provide the best customer service and we are glad that we could meet your expectations.

Employees worked with

JH
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JOEL H.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2023
verified customer Verified Customer
10
Category: Service
Quick, professional and friendly staff
Quick, professional and friendly staff
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/24/2023 04:30 PM

Thank you so much for your kind words, Joel! We are so pleased to hear that you had a great experience with our staff. We strive to provide the best customer service possible and are glad that we could meet your expectations. We appreciate your business and hope to see you again soon!

Employees worked with

DB
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DAVID B.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2023
verified customer Verified Customer
10
Category: Service
Quick oil change
Just went in for my second oil change and it was faster than the time they quoted. Everyone was nice and the waiting area had the most comfortable chairs ever!
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/24/2023 04:30 PM

Thank you for your kind words, David! We are so glad to hear that your experience was a positive one. We strive to provide the best service possible and are delighted that we were able to exceed your expectations. We look forward to seeing you again soon!

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customer Verified Customer
10
Category: Service
Lube oil filter
Timely courteous
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/19/2023 03:16 PM

Thank you for your kind words! We are so pleased to hear that you had a great experience with us. We strive to provide the best customer service and we are glad that we could meet your expectations. We appreciate your business and hope to see you again soon.

Employees worked with

SS
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SHAWN S.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2023
verified customer Verified Customer
10
Category: Service
Great Experience
I have bought numerous vehicles at many different dealerships over the years. Buying two vehicles from Mike White Ford has been the best overall experience I have had. They are straightforward and friendly. Also great follow-up after the sale.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/19/2023 03:16 PM

Thank you so much for your kind words, Shawn! We are so glad to hear that your experience with us was the best you've had. We strive to provide our customers with the best service possible and we are glad that we could do that for you. We appreciate your business and look forward to serving you again in the future.

Employees worked with

PW
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PATRICK W.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2023
verified customer Verified Customer
10
Category: Service
45,000 mile service
Your service team is always on point, delivering professionalism, value for money and a customer oriented experience. Everything was explained clearly and service performed in a timely manner, please extend my gratitude to the service advisor who took care of me (sorry, I forgot his name).

Also equally important was the fact that your sales professional Curly took note of his customers who were coming in for service appointments that day and made it a point to connect during my visit. This speaks volumes of how a business should be run and I hope the other sales staff took notes.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/18/2023 04:05 PM

Thank you for your kind words, Patrick! We are so pleased to hear that you had a great experience with our service team and sales professional, Curly. We strive to provide our customers with the best service and value for money, and we are glad that we could meet your expectations. We will be sure to pass on your gratitude to the service advisor who took care of you. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with

DT
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DARRYL T.
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2023
verified customer Verified Customer
10
Category: Service
Amazing service
The staff is very helpful and I am very thankful.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/18/2023 04:05 PM

Thank you so much for your kind words, Darryl! We are so glad to hear that our staff was helpful and that you had a positive experience. We strive to provide excellent customer service and we are glad that we could do that for you. We appreciate your business and hope to see you again soon!

Employees worked with

BL
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BARBARA L.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2023
verified customer Verified Customer
10
Category: Service
Maintenance For Secure and Safe Travel
Regular maintenance checks of my vehicles has always been important to me. Keeping my vehicle maintained means less worries of issues on the road. The fellows at Mike White's Ford are so nice and promptly get my vehicle ready for more safe travel.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/13/2023 04:03 PM

Thank you so much for your kind words, Barbara! We are so glad to hear that you have had a positive experience with us. We understand how important regular maintenance is for your vehicle and we are committed to providing you with the best service possible. We appreciate your business and look forward to seeing you again soon.

Employees worked with

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Verified Customer
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2023
verified customer Verified Customer
10
Category: Service
service
Went smooth and easy
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/10/2023 11:02 AM

Thank you for your positive review! We are so glad to hear that your experience with us was smooth and easy. We appreciate your business and hope to see you again soon.

Employees worked with

MG
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MARIO G.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
verified customer Verified Customer
10
Category: Service
2015 Escape Service
2015 Escape was done perfectly for service and windshield wiper were installed properly.
The service was done perfectly. Thank you Mike White Ford.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/07/2023 10:02 AM

Thank you for your kind words, Mario! We are so pleased to hear that your 2015 Escape was serviced perfectly and that the windshield wipers were installed properly. We appreciate your business and are glad that you had a positive experience.

Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
verified customer Verified Customer
10
Category: Service
Routine oil change, tire rotation
Routine maintenance done in a timely manner. Polite and professional service staff.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/06/2023 01:33 PM

Thank you for your kind words! We are so pleased to hear that your experience with us was positive. We strive to provide excellent service and are glad that we could meet your expectations. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with

LH
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LISA H.
Smelterville, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
verified customer Verified Customer
10
Category: Service
Excellent Service Department
My car got right in the service was fast and the people were very nice.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/03/2023 08:20 AM

Thank you so much for your kind words, Lisa! We are so glad to hear that your experience with us was positive. We strive to provide excellent customer service and we are glad that we were able to meet your expectations. We appreciate your business and hope to see you again soon.

Employees worked with

GB
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GERALDINE B.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
verified customer Verified Customer
10
Category: Service
Service on truck
Customer service was great!
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/03/2023 08:21 AM

Thank you so much for your kind words, Geraldine! We are so pleased to hear that you had a great experience with us. We strive to provide excellent customer service and it's wonderful to know that we achieved that for you. We appreciate your business and hope to see you again soon!

Employees worked with

MD
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MICHAEL D.
Wallace, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2023
verified customer Verified Customer
10
Category: Service
Very good.
Very good.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/03/2023 08:21 AM

Thank you for your kind words, Michael! We are so pleased to hear that you had a good experience with us. We strive to provide excellent customer service and we are glad that we could meet your expectations. We appreciate your business and hope to see you again soon.

Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2023
verified customer Verified Customer
10
Category: Service
Eh
I got my tires switched over…

Now I have questions

Why does Tarzan never have a beard?
Can you yawn when you are asleep?
If a cave has a cave-in, is it still called a cave?
If heaps of cats are lying on top of each other, is it still called a dog pile?
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/28/2023 09:26 AM

Thank you for your 5-star review! We are so glad to hear that you had a great experience getting your tires switched over. We hope you enjoy your Maverick for many miles to come! We'll have to think about your questions and hope to have answers by the next time we see you!

Employees worked with

SC
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STANLEY OR LESLIE C.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2023
verified customer Verified Customer
10
Category: Service
Fast excellent service
Appreciated the time they took to explain future repairs
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/24/2023 02:20 PM

Thank you for your 5-star review! We are so glad to hear that you appreciated the time we took to explain future repairs. We strive to provide excellent customer service and we are glad that we could meet your expectations.

Employees worked with

Verified Customer
Greenacres, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2023
verified customer Verified Customer
10
Category: Service
Easy & Fast
I scheduled my oil change on my FordPass app, from my living room. Had a pleasant experience with Ashton and he prepared me for a major service that is upcoming. Very professional and kind. Great team!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/24/2023 02:20 PM

Thank you for your kind words! We are so glad to hear that Ashton was able to provide you with a pleasant experience and prepare you for your upcoming service. We appreciate your 5-star rating and look forward to seeing you again soon!

Employees worked with
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