Business Solutions

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Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(57 reviews)
77
Send a Message to Ashton

CT
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CATHY T.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2022
verified customer Verified Customer
6
Category: Service
Fast
This was the fastest oil change I've ever had! Only had time for the CDA Press crossword!
Employees worked with

SK
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SCOTT K.
Rathdrum, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2022
verified customer Verified Customer
7
Category: Service
Nice facility. clean and well run.
They got the job done in a timely manner. Shorter than expected.
Employees worked with

PW
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PATRICK W.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2022
verified customer Verified Customer
10
Category: Service
Excellent Service Experience
My F150 had undercarriage shielding come loose and I brought it in to Mike White Ford for repair. Even without an appointment, Quick Lane Advisor Ashton Fowler was able to assist and rectify the problem. He was professional and over delivered. I am pleased to see that your leadership is able to attract, train and retain talent. Keep up the good work.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/10/2022

Patrick, thank you for the excellent review. We're so glad that Ashton was able to take such great care of your vehicle! We'll be sure to pass along your kind words! Thank you for choosing Mike White Ford!

Employees worked with

SL
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SUSAN L.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2022
verified customer Verified Customer
10
Category: Service
Great service
Easy to schedule, quick and convenient oil change and tire rotation.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022

Susan, thank you for the great review! We're so glad that everything was so smooth! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2022
verified customer Verified Customer
9
Category: Service
Service Dept.
Completed right on time. Professional staff.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022

Anonymous, thank you for the 5 star review! On time and professional are two of our biggest goals! We look forward to serving you again in the future.

Employees worked with

JA
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JANICE A.
Princeton, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/07/2022
verified customer Verified Customer
9
Category: Service
Disappointed with lack of knowledge and communication
I was told from the gal who scheduled my oil change that there might be a person who could look at the Freon levels in my newly purchased vehicle. However, then I got there, there the technician told me that is not true. He said they would have to have the vehicle a whole day to be able to diagnose and fix.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022

Janice, thank you for bringing this to our attention. We apologize for the miscommunication and will be bringing this up with our team so that we can learn from it. We hope to have the opportunity to serve you again and show you what we can truly do. 

Employees worked with

NW
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NEAL W.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2022
verified customer Verified Customer
10
Category: Service
It was great and enjoyable .
The experience was great, great staff.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022

Neal, thank you for the great review! We're so glad that you had such a pleasant experience. We look forward to serving you again in the future.

Employees worked with

Verified Customer
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2022
verified customer Verified Customer
10
Category: Service
The service department
They always keep you updated are polite. They are usally done in the time frame they give you.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022

Anonymous, thank you for the kind review! We're so glad that you've had such pleasant experiences with our team. We look forward to serving you again in the future.

Employees worked with

RC
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ROBERT C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2022
verified customer Verified Customer
10
Category: Service
Fast quality service
Connor and Brent really took great care of me. Over delivered even on what they had promised to me. Great job.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022

Robert, thank you for the great review! We're so glad that Connor and Brent took such excellent care of you! Thank you for choosing Mike White Ford! 

Employees worked with

Verified Customer
Liberty Lake, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/05/2022
verified customer Verified Customer
9
Category: Service
GOOD 1st EXPERIENCE - ROUTINE MAINTENANCE
Scheduling was easy, on line, with no waiting for call to be answered and then transferred, etc. etc. On the day of appointment, I arrived 15 minutes early and the staff was ready with necessary work order & answered any questions. The work was done on time — both efficient & effective. Thanks to the service team for sure ... we’ll be back!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/06/2022

Anonymous, thank you for the kind review. We're so glad that your experience was smooth from schedule to pick up. We hope to earn that extra star when we have the chance to serve you again! Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2022
verified customer Verified Customer
10
Category: Service
Very efficient, very polite service personnel.
Very impressed with the level of service we received having our Expedition’s oil changed. It was quick and each employee we were greeted by and the tech who came to explain the extra part we needed were very polite. We are happy that we have purchased two cars from Mike White Ford and yes we do and will recommend the company.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/06/2022

Anonymous, thank you for the kind review. We're so glad that your experience was quick and pleasant. We're also grateful that you chose to return! We look forward to serving you again in the future!

Employees worked with

JB
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JULIE B.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2022
verified customer Verified Customer
10
Category: Service
Very good service
I found the staff professional and courteous. My service was done specifically as and when it was agreed to. As well they were very clear as to what the state of various things were (brakes, tire wear etc.) and when I should consider addressing each. Excellent experience with a great team.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/06/2022

Julie, thank you for the excellent review. We're so glad that your experience was clear, smooth and easy! That's what we always strive for! Thank you for choosing Mike White Ford!

Employees worked with

BS
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BARRY S.
Coeur D'Alene, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2022
verified customer Verified Customer
10
Category: Service
Routine Service
Every time I go into Mike White for service I comment afterwards what a breath of fresh air they are for a service department. The area is always clean and organized, they are quick to greet you and immediately assist you. I've been into several other service departments and Mike White is by far the best, friendliest, and most professional. The work has always been completed on time or usually earlier. Keep up the good work.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/02/2022

Barry, thank you or the fantastic review! Your kind words mean the world to us and we will be sure to share them with our service department!

Employees worked with

KF
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KELLY F.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2022
verified customer Verified Customer
10
Category: Service
Excellent and quick
Gr8 customer care
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/25/2022

Kelly, thank you for the excellent review! We're so glad that you enjoyed your experience with us. We look forward to serving you again in the future!

Employees worked with

DT
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Don T.
Newport, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2022
verified customer Verified Customer
9
Category: Service
Very impressive with everything
Great all around service!
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/25/2022

Don, thank you for the great review! We're so glad that you had such a pleasant experience. Thank you for choosing Mike White Ford!

Employees worked with

PD
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PETER D.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2022
verified customer Verified Customer
10
Category: Service
Brent’s a boss
Excellent service. Just need more people to realize we don’t have enough technicians in the area and give these guys some understanding
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/20/2022

Peter, thank you for the 5 star review! We'll be sure to pass along your kind words to Brent! Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Hayden, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2022
verified customer Verified Customer
10
Category: Service
Oil change and tire rotation
Appointment was right on time, took exactly the amount of time they said.
Good people!
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/18/2022

Anonymous, thank you for the good review! We're so glad that your oil change/tire rotation went exactly as planned! That's always our goal. Thank you for choosing Mike White Ford!

Employees worked with

KF
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KEN F.
Coeur D Alene, ID
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/14/2022
verified customer Verified Customer
2
Category: Service
Slow and Expensive
There's an old adage that there's Good, Fast, and Cheap, pick any two. Well let's give the benefit of the doubt and assume the work is Good. That leaves Fast or Cheap. But I got neither. I made an appointment for a simple oil change - while I waited. I arrived 10 minutes early for my appointed time. I was told that it would be 60-90 minutes! I fact took 132 minutes from the appointment time to completion. At $49.95, it was hardly cheap. Please explain why I would ever come back! Our previous experience with another Ford dealer was both cheaper, and completed in less than 30 minutes. What is your value proposition over Jiffy Lube? Pretty sure they can change the oil in a Ford just as well.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/05/2022

Ken, we wanted to make sure that you received the detailed message from Chelsea White, our service manager. If you didn't receive it,  have any questions or would like to discuss further please reach out to Chelsea at (208) 664-9211. Thank you. 

Employees worked with

WN
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WALTER N.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2022
verified customer Verified Customer
10
Category: Service
Very professional
Excellent, professional job.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/14/2022

Walter, thank you for the excellent review! We're so glad that you had such a pleasant experience. We look forward to serving you again in the future. 

Employees worked with

MO
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MICHAEL O.
Coeur D Alene, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
verified customer Verified Customer
10
Category: Service
Routine Service
I just had my first service since purchasing my 2021 Ford F-350 King Ranch. It was easy to set up the service appointment on their website. I dropped off my vehicle and was shuttled home and back in about 1-1/2 hours. I received excellent customer service and they addressed two issues that were not part of the normal service. Overall I was very satisfied with the service I received.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/11/2022

Michael, thank you for the 5 star review. We're so glad that you chose us to complete your vehicle service. We look forward to serving you again in the future!

Employees worked with
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