AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

RG
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RICHARD G.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2023
verified customer Verified Customer
10
Category: Service
oil change/tire rotation
professional service, well done
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/12/2023 11:06 AM

Thank you, Richard, for taking the time to share your experience at Mike White Ford of Coeur d'Alene. We're glad to hear you found our service to be professional! We strive to provide the best customer experience possible and your feedback is appreciated. We hope to see you again soon!

Employees worked with

DW
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DICK W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2023
verified customer Verified Customer
10
Category: Service
EXCELLENT!
Very professional and courteous service!
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/08/2023 10:48 AM

Thank you for your positive review, Dick! We are thrilled to hear you had a great experience with us. We strive to provide the highest level of customer service, and we are pleased to know we delivered. We appreciate your business and look forward to helping you in the future.

Employees worked with

Verified Customer
Medical Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customer Verified Customer
10
Category: Service
Oil change and tire rotation
Courteous service done right.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/02/2023 08:12 PM

Thank you for the kind review - it is our privilege to serve you and we are very appreciative of your business! We hope you have had a great experience and continue to do so with each visit.

Employees worked with

CH
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CATHY H.
Dalton Gardens, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2023
verified customer Verified Customer
9
Category: Service
good job
Is close to where I live and the people are courteous and helpful
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:40 PM

Thank you for taking the time to review our dealership, Cathy! We are so pleased to hear that our location is convenient for you and that our team was courteous and helpful. We strive to provide the best customer service experience possible, and it's great to know we achieved that in your experience.

Employees worked with

AA
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AKOS A.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customer Verified Customer
10
Category: Service
Mike White Ford fixed my broken tailgate latch on the spot!
My wife and I found out that our F-150 tailgate latch was broken while we were in town yesterday. We went to Mike White Ford and the team there took the time to immediately diagnose the problem, find a spare part and replace the assembly all in less than an hour. Knowing that the normal time to get an appointment for service is quite lengthy, due to the high volume of business in CDA, finding that the team at Mike White could address and fix our problem on the spot was very much appreciated! Even more so since we live about 25 miles out of town and were thus able to avoid a return trip to get the work done.
We are very pleased with Mike White Ford and the professionalism and friendliness that their team showed us in dealing with our problem.
Thank you very much!

The Ador's
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:40 PM

Thank you for your kind words. We are so pleased that our team was able to quickly and efficiently solve your F-150 tailgate latch problem. We strive for excellence in customer service and are thankful that your experience with us was a positive one. We are so glad we could help you and your wife avoid a return trip.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customer Verified Customer
10
Category: Service
Excellent service
Scheduled replacement for 4 tires. Price was a good value. Ashton did a great job as my service advisor. I was out in record time.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:39 PM

We are delighted to hear that you found your experience satisfying! We are happy to know that Ashton was able to get you out quickly and provide you with a good value for your tires. We appreciate your business and look forward to serving you again in the future.

Employees worked with

CM
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CLAUDIA M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customer Verified Customer
10
Category: Service
Excellent service from the moment I arrived.
Vast improvement over past service. Staff were very responsive and did a great job explaining things to me and keeping me posted. I will be back!
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:38 PM

Thank you, Claudia, for taking the time to share your experience with us. We are so glad to hear that you noticed the improvement in our services and that our staff was able to provide helpful explanations. Your satisfaction is our top priority and we value your business. We look forward to seeing you again soon!

Employees worked with

DS
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DAN S.
Hayden, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2023
verified customer Verified Customer
7
Category: Service
Ford
Ford is bringing to make trucks and cars a little to cheap .
Paint blisters
Wiring harness
Small things make a big difference
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/31/2023 10:59 AM

Thank you for your honest feedback, Dan. We understand your concerns and take them very seriously. We strive to provide our customers with the best quality Ford vehicles and are disappointed to hear that we didn't meet your expectations on this occasion. We are committed to improving and will be sure to take your feedback into consideration for the future.

Employees worked with

SR
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SEAN R.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2023
verified customer Verified Customer
10
Category: Service
Nice people.
Nice people. Put the oil where it should go!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/31/2023 10:59 AM

We are glad to hear that you had a good experience with us -- we really appreciate your business! We strive to provide the best service possible, and we're glad to know that our efforts have been successful.

Employees worked with

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Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2023
verified customer Verified Customer
10
Category: Service
Great People
The staff and I mean all the staff were extremely friendly and knowledgeable, it is a true family environment which we are excited to be part of.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:37 PM

We are thrilled to hear that your experience at Mike White Ford was a positive one! Our staff takes great pride in providing the kind of service that makes our customers feel like part of the family. We are delighted that you felt welcomed and that you had a knowledgeable crew helping you out. Thank you for choosing us and we look forward to serving you again in the future.

Employees worked with

MB
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MICHAEL B.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2023
verified customer Verified Customer
10
Category: Service
Professional and thorough
Fast, efficient and friendly. Have been using Mike White for service on my 2017 Ford Escape since 2019 - they never disappoint, always provide top-notch service.
Employees worked with

JT
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JIM T.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2023
verified customer Verified Customer
10
Category: Service
Staff is great, knowledge and representing Mike White Ford at it’s best!
great service and personnel. Quick service, and one time
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:37 PM

Thank you so much, Jim, for your kind words! We strive to provide top-notch service and are glad to hear we succeeded. We appreciate your business and look forward to seeing you again soon.

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2023
verified customer Verified Customer
10
Category: Service
Great Customer Service!
Staff is great, knowledge and representing Mike White Ford at it’s best!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:37 PM

Thank you for your kind words! We're so pleased to hear that our staff provided you with a great experience. We will do our best to ensure that Mike White Ford continues to provide the best possible service.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/18/2023
verified customer Verified Customer
9
Category: Service
Good experience
Excellent customer service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:37 PM

Thank you for your kind review! We strive to provide excellent customer service and are glad to hear that we have achieved that goal. We value your business and look forward to serving you again in the future.

Employees worked with

DS
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DEBRA S.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2023
verified customer Verified Customer
10
Category: Service
Always good
Prices have gone up but the customer service is always excellent
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/17/2023 04:44 PM

Thank you for your kind review, Debra! We are glad to hear that you have had a positive experience with our customer service. We strive to provide the best service possible and we appreciate your feedback. We apologize for any inconvenience caused by the price increase.

Employees worked with

JK
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JIM K.
Ford E450
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/17/2023
verified customer Verified Customer
0
Category: Service
tire extension
did not install the ford one to math the other side but put a cheap after market one on thats hokie
Employees worked with

RC
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RICHARD C.
ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2023
verified customer Verified Customer
10
Category: Service
Pleased.
Friendly and on time.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/17/2023 04:44 PM

Thank you, Richard, for your 5-star review! We are so pleased to hear that you had a great experience with us. We strive to provide friendly and timely service to all of our customers and we are glad that we were able to meet your expectations.

Employees worked with

AL
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ALLEN L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2023
verified customer Verified Customer
10
Category: Service
Standard Vehicle Service
The team at Mike White Ford consistently does a great job.
Ashton in the service department is always knowledgeable and courteous and most importantly listens to my needs.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:19 PM

Thank you, Allen, for your kind words about our team and Ashton in particular. We strive to provide excellent customer service and are glad to hear that we have achieved that for you. We appreciate your business and look forward to continuing to serve you.

Employees worked with

KR
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KENNETH R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2023
verified customer Verified Customer
10
Category: Service
Very pleasant and fast service
Very pleasant and fast service
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:19 PM

Thank you so much for your kind review, Kenneth! We are so pleased to hear that you had a pleasant and fast experience with us. We strive to provide the best customer service and we are glad that we could meet your expectations.

Employees worked with

RH
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ROGER H.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2023
verified customer Verified Customer
9
Category: Service
They were cone quick.
I was expecting the "Works" checkup to take longer than it did.
Great job!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:18 PM

Thank you for your kind words, Roger! We are so glad that your experience with us was a positive one. We strive to provide the best service possible and are glad that we were able to exceed your expectations. We look forward to seeing you again soon!

Employees worked with
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