AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

TK
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TIM K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2023
verified customer Verified Customer
8
Category: Service
Oil Change, Transmission Service, Change Plugs
Service work was done on my 2019 Ford Ranger. Service was great and great communication all the way through the process.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:18 PM

Thank you for your positive review, Tim! We are so glad to hear that you had a great experience with us. We strive to provide excellent service and communication to all of our customers. We appreciate your business!

Employees worked with

MV
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MICHAEL V.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customer Verified Customer
10
Category: Service
Oil change, tire rotation
Service was excellent and quicker than expected.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:18 PM

Thank you for your kind review, Michael! We are so pleased to hear that your service experience was excellent and that it was quicker than expected. We strive to provide the best customer service and we are glad that we could exceed your expectations.

Employees worked with

BP
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BRYAN P.
Spirit Lake, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2023
verified customer Verified Customer
10
Category: Service
Very professional, quick service and detailed
We set up a routine service for our new truck the week prior and a text an email was sent to my phone as a reminder of the appointment, When we pulled in to the service area the team in the service department greet you and make things so simple to drop off, they review the work scheduled then we walked over had lunch around the corner, after returning everything was done ready to pick up. They explain everything they did, and asked if there was any questions, very simple. The guys are nice, polite and very professional. Thank you very much, we’re very pleased with our new F350 and the service at Mike White Ford.
Bryan P.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

Thank you for your kind words, Bryan! We are so pleased to hear that you had a great experience with us. We strive to make sure our customers are taken care of and that their vehicles are serviced quickly and efficiently. We appreciate your business and look forward to seeing you again soon!

Employees worked with

CM
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CHARLES M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2023
verified customer Verified Customer
10
Category: Service
10K Service
Our service was easy to schedule and the service writer took my information and gave me a time estimate that was very accurate. The car was returned clean and ready to go! I signed out and was done.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

Thank you for your kind review, Charles! We are so pleased to hear that your service experience was easy to schedule and that the service writer was able to provide you with an accurate time estimate. We are also glad that your car was returned clean and ready to go. We strive to provide the best service possible and are glad that we were able to meet your expectations.

Employees worked with

Verified Customer
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customer Verified Customer
10
Category: Service
Great job team
Just wanted to say I'm very happy with their service!! my vehicle was done, efficiently and promptly! I forgot my cell phone behind, and they got it back to me very past. I am an hour away but it's definitely worth the drive. I will continue to bring my vehicle here!Thank You team!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

Thank you for your kind words! We are so glad to hear that you had a great experience with us and that you will continue to bring your vehicle here. We strive to provide excellent service and are glad that we could meet your expectations.

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customer Verified Customer
10
Category: Service
Always excellent service
Wouldn't consider going anywhere else. Been a loyal customer for over 4 years and wouldn't change a thing.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

We are so pleased to hear that you have been a loyal customer for over 4 years! We value your business and are grateful for your continued support.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customer Verified Customer
10
Category: Service
GREAT EXPERIENCE!!
Would gladly recommend this dealer to any one in need of automotive repair. Good pricing, great communication, excellent repair.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:10 AM

Thank you for your kind review! We are so pleased to hear that you had a great experience with us. We strive to provide excellent customer service and quality repairs, and we are glad that we were able to meet your expectations. We appreciate your business and look forward to serving you again in the future.

Employees worked with

KK
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KENT K.
Hayden Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2023
verified customer Verified Customer
10
Category: Service
Service Review
Thank you for the great service you always give. You are professional, personable and go the extra mile to answer all my questions.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:10 AM

Thank you, Kent, for your kind words and for being a loyal customer. We are so pleased to hear that you have had a positive experience with us. We strive to provide the best service possible and are glad that you have noticed. We look forward to continuing to serve you in the future.

Employees worked with

AP
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ALAN P.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2023
verified customer Verified Customer
9
Category: Service
Servicce
Finished ahead of schedule and under estimate
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:10 AM

Thank you for your kind review, Alan! We are so pleased to hear that we were able to finish ahead of schedule and under estimate. We strive to provide the best service possible and are glad that we could meet your expectations.

Employees worked with

SR
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SUDHAKAR R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2023
verified customer Verified Customer
10
Category: Service
Great Service
Once again Mike White Ford came through for me. I am going on a road trip and my car needed the 30,000 mile service. Even though I didn't have an appointment the service advisor ( Ashton) took my car in and got me a rental and I picked up my car the following day. I am ready for my road trip.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/04/2023 09:49 AM

Thank you for your continued loyalty, Sudhakar! We are so glad to hear that Ashton was able to take care of your car and get you ready for your road trip. We strive to provide excellent customer service and we are glad that we could do that for you.

Employees worked with

CR
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COLLEEN R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customer Verified Customer
10
Category: Service
First class and professional
On time service as promised. And always respectful and professional.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/02/2023 04:12 PM

Thank you for your kind review, Colleen! We are so pleased to hear that you had a great experience with us. We strive to provide excellent customer service and we are glad that we were able to meet your expectations. We look forward to serving you again in the future.

Employees worked with

MH
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MIKE H.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customer Verified Customer
9
Category: Service
Great service
The customer rep was fantastic.Communication was outstanding and service great
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/02/2023 04:12 PM

Thank you for your kind review, Mike! We are so pleased to hear that you had a great experience with our customer rep and that communication and service were outstanding. We strive to provide the best customer service and we are glad that we could meet your expectations.

Employees worked with

JH
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JOEL H.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2023
verified customer Verified Customer
10
Category: Service
Quick, professional and friendly staff
Quick, professional and friendly staff
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/24/2023 04:30 PM

Thank you so much for your kind words, Joel! We are so pleased to hear that you had a great experience with our staff. We strive to provide the best customer service possible and are glad that we could meet your expectations. We appreciate your business and hope to see you again soon!

Employees worked with

DB
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DAVID B.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2023
verified customer Verified Customer
10
Category: Service
Quick oil change
Just went in for my second oil change and it was faster than the time they quoted. Everyone was nice and the waiting area had the most comfortable chairs ever!
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/24/2023 04:30 PM

Thank you for your kind words, David! We are so glad to hear that your experience was a positive one. We strive to provide the best service possible and are delighted that we were able to exceed your expectations. We look forward to seeing you again soon!

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customer Verified Customer
10
Category: Service
Lube oil filter
Timely courteous
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/19/2023 03:16 PM

Thank you for your kind words! We are so pleased to hear that you had a great experience with us. We strive to provide the best customer service and we are glad that we could meet your expectations. We appreciate your business and hope to see you again soon.

Employees worked with

SS
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SHAWN S.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2023
verified customer Verified Customer
10
Category: Service
Great Experience
I have bought numerous vehicles at many different dealerships over the years. Buying two vehicles from Mike White Ford has been the best overall experience I have had. They are straightforward and friendly. Also great follow-up after the sale.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/19/2023 03:16 PM

Thank you so much for your kind words, Shawn! We are so glad to hear that your experience with us was the best you've had. We strive to provide our customers with the best service possible and we are glad that we could do that for you. We appreciate your business and look forward to serving you again in the future.

Employees worked with

PW
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PATRICK W.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2023
verified customer Verified Customer
10
Category: Service
45,000 mile service
Your service team is always on point, delivering professionalism, value for money and a customer oriented experience. Everything was explained clearly and service performed in a timely manner, please extend my gratitude to the service advisor who took care of me (sorry, I forgot his name).

Also equally important was the fact that your sales professional Curly took note of his customers who were coming in for service appointments that day and made it a point to connect during my visit. This speaks volumes of how a business should be run and I hope the other sales staff took notes.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/18/2023 04:05 PM

Thank you for your kind words, Patrick! We are so pleased to hear that you had a great experience with our service team and sales professional, Curly. We strive to provide our customers with the best service and value for money, and we are glad that we could meet your expectations. We will be sure to pass on your gratitude to the service advisor who took care of you. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with

DT
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DARRYL T.
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2023
verified customer Verified Customer
10
Category: Service
Amazing service
The staff is very helpful and I am very thankful.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/18/2023 04:05 PM

Thank you so much for your kind words, Darryl! We are so glad to hear that our staff was helpful and that you had a positive experience. We strive to provide excellent customer service and we are glad that we could do that for you. We appreciate your business and hope to see you again soon!

Employees worked with

BL
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BARBARA L.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2023
verified customer Verified Customer
10
Category: Service
Maintenance For Secure and Safe Travel
Regular maintenance checks of my vehicles has always been important to me. Keeping my vehicle maintained means less worries of issues on the road. The fellows at Mike White's Ford are so nice and promptly get my vehicle ready for more safe travel.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/13/2023 04:03 PM

Thank you so much for your kind words, Barbara! We are so glad to hear that you have had a positive experience with us. We understand how important regular maintenance is for your vehicle and we are committed to providing you with the best service possible. We appreciate your business and look forward to seeing you again soon.

Employees worked with

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Verified Customer
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2023
verified customer Verified Customer
10
Category: Service
service
Went smooth and easy
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/10/2023 11:02 AM

Thank you for your positive review! We are so glad to hear that your experience with us was smooth and easy. We appreciate your business and hope to see you again soon.

Employees worked with
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