Business Solutions

CH
gravatar

CHRISTOPHER J HAWLEY

Assistant Service Manager
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 reviews)
68
Send a Message to CHRISTOPHER J

JB
gravatar
Jeremy B.
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
10
Category: Service
Very professional and knowledgeable
Chris did a nice job helping me out and explaining what was going on with my car. He was very professional and knowledgeable. Thank you!

KB
gravatar
Kalli B.
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
10
Category: Service
Maintenance
I had excellent service. Chris was very helpful. I would definitely go back.

PJ
gravatar
Preston J.
Lehi, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
10
Category: Service
Great Service
Chris did a great job listening, first, to what issues I'd been having with my car. He then listed options for each issue and provided quotes/estimates. When I had concerns about pricing, he was very understanding and helped establish priority of service.

CB
gravatar
CARLI B.
Orem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
10
Category: Service
MAINTANCE SERVICE
GREAT AND FRIENDLY SERVICE FROM THE SERVICE DEPARTMENT!
KARI M. from Murdock Hyundai Lindon responded on 03/31/2022

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager


SR
gravatar
SARAH R.
American Fork, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
10
Category: Service
RECALLS
GREAT SERVICE, WAS IN AND OUT WITHIN PROMISE TIME
KARI M. from Murdock Hyundai Lindon responded on 03/29/2022

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager


RR
gravatar
Ricky R.
American Fork, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
10
Category: Service
Maintenance
Chris was very helpful and a great service advisor.
KARI M. from Murdock Hyundai Lindon responded on 03/28/2022

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager


KB
gravatar
Kaytlin B.
Pleasant Grove, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
10
Category: Service
Maintenance
They were super quick! Chris was super helpful and answered any question I had
KAISHA R. from Murdock Hyundai Lindon responded on 03/26/2022

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager


JF
gravatar
Jennifer F.
Lindon, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
10
Category: Service
Service
Timely and professional
KAISHA R. from Murdock Hyundai Lindon responded on 03/26/2022

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager


CH
gravatar
CHRISTOPHER J H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
10
Category: Service
OIL CHANGE SERVICE
CHRIS GOT ME IN AND OUT SWIFF AND QUICKLY
KAISHA R. from Murdock Hyundai Lindon responded on 03/23/2022

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager


Verified Customer
Orem, UT
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/22/2022
Service Type: Maintenance
verified customer Verified Customer
3
Category: Service
DISHONEST
Took vehicle to perform lifetime oil change and mentioned a random vibration when step on brakes It has been there for two years. They came out and told me I had deep grooves in my rotor and needed to have the rotor and pads replaced. It didn't seem right to me because my brakes have NEVER made any noise and my vehicle stops smoothly. Took my vehicle to another mechanic and he looked at brakes and didn't find anything wrong with pads or rotors, no deep grooves. Was told they would last another 30-50.000 miles. He said the random vibration was a computer/engine thing. Had nothing to do with the brakes.

GL
gravatar
Garry L.
Pleasant Grove, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
10
Category: Service
Fixed my car issues
My car was having problems, but chris resolved my issues and gave me better pricing and a time frame than most places
KAISHA R. from Murdock Hyundai Lindon responded on 03/21/2022

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager


Verified Customer
Richfield, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Customer Service!
The service department understood my situation, and we're willing to work with my schedule, and traveling distance to get my car the service it needed.
KAISHA R. from Murdock Hyundai Lindon responded on 01/07/2022

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager


KC
gravatar
Kate C.
Cedar Hills, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
I brought the car in with no previous appointment and was treated royally.
KARI M. from Murdock Hyundai Lindon responded on 01/03/2022

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager


RW
gravatar
Richard W.
Provo, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Product - Excellent Service
The staff at Murdock Hyundai-Lindon has been extremely personable from the front door clear back to the cashier, service, and parts departments. Nevertheless, it has not always been a perfect ride and we have also experienced glitches along the way. While these bumps have led to some unfortunate extra trips, employees have made every effort to smooth over the rough spots.

Furthermore, some of the delays were the result of service personnel discovering that parts ordered for our Palisade were not the proper parts. As a result, employees diligently exercising due diligence in catching these errors before installation, actually increased our trust in the quality and professionalism of the repairs being performed.

With every return visit, we increasingly appreciate the choice we made to purchase here at Murdock Hyundai.
KAISHA R. from Murdock Hyundai Lindon responded on 12/20/2021

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.