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SureCritic / Car Dealer / Hatchett Hyundai West / CHRISTIAN SMITH
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CHRISTIAN SMITH

Hatchett Hyundai West
"Love for life and family.... "
Been in the Car business going on 25 years now. Love helping people with their vehicle needs....
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(39 reviews)
91

Reviews of CHRISTIAN SMITH

DC
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Diana C.
Wichita, KS
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
verified customer Verified Customer
Category: Sales
Exceptional people and product!
I have owned several cars...until I bought my first Hyundai. Now I won’t own anything else because it is, without exception, the best and safest car on the market and the best people work there! I also like that it is made in America!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 03/08/2021 12:34 PM

Thank you for the review. If there is anything you need 
please reach out and let us know.. 

Thanks 
Hyundai Hatchett West 

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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John T Olson
PC
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Patrick C.
Wichita, KS
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customer Verified Customer
Category: Sales
Easy car buying experience
We wanted a low key sales pitch and no pressure when looking for a car and that is what we got when we bought our Hyundai Santa Fe. We also got a fair deal and a lot of information & help from our salesperson John.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 01/21/2021 08:43 AM

Thank you for the review 

From all of us at hatchett Hyundai West thank you...

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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John T Olson
DL
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Debra L.
Wichita, KS
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customer Verified Customer
Category: Sales
Great service and cars
My Consultant Trevor Beisel was very knowledgeable, thorough, and made me feel very comfortable. First time i had ever bought a new car on my own and this is my second Sante Fe! Love it!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 01/02/2021 12:31 PM

Thank You for the review.. 

Happy New Years from all of us at Hatchett Hyundai West. 

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
TB
TREVOR BEISEL
LV
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Lawrence V.
Hutchinson, KS
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/18/2020
verified customer Verified Customer
Category: Sales
Sales person John Olson
Good service and attn
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 12/18/2020 08:57 AM

Thank you for the review, I will get with John and work with him 
on what he did wrong. 

Happy Holidays from all of us at Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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John T Olson
TK
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Tamara K.
Wichita, KS
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
verified customer Verified Customer
Category: Sales
The people
Great experience a d very easy to complete paperwork.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 11/25/2020 01:58 PM

Thank you for the review and Happy Holidays from all of us at Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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HEATHER A CUSICK
New Car Sales Consultant
RK
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Richard K.
Pretty Prairie, KS
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
verified customer Verified Customer
Category: Sales
R Kollhoff
Very easy to work with and knew exactly where we were at all times. Everyone was very cordial
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 11/25/2020 01:58 PM

Thank you for the review and Happy Holidays from all of us at Hatchett Hyundai West. 

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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MATT A WATSON
LD
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Letique D.
Hutchinson, KS
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
verified customer Verified Customer
Category: Sales
Hatchett Hyundai West
Heather Cusick is the best! She always remembers me and my family, and is always so happy to help! No "salesperson pressure" like you find elsewhere. Kurt was helpful, funny, very personable. Absolutely wonderful experience from the whole team! This is not the first car I've purchased from them and will not be my last! Thank you so much!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 10/02/2020 07:10 AM

Thanks agian from all of us at Hatchett Hyundai. 

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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HEATHER A CUSICK
New Car Sales Consultant
Verified Customer
Great Bend, KS
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2020
verified customer Verified Customer
Category: Sales
Hands down best experience!!
After 13 years with my old car, I was a little intimidated about going through the process of looking for and purchasing a new car. It was so easy! Loved everything about the car I ordered & my experience was awesome!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 10/02/2020 07:18 AM

Thank you for your business and the review. If there is anything you need please 
let us know.

Thanks Again 
from Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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HEATHER A CUSICK
New Car Sales Consultant
Verified Customer
Maize, KS
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
verified customer Verified Customer
Category: Sales
Great buying experience!
This is an extremely efficient, knowledgeable and helpful dealership. The sales and finance team are top notch.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 10/02/2020 07:23 AM

Halie,

Thank you for your business and the review. If there is anything you need please 
let us know.

Thanks Again 
from Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
DT
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Deangela T.
Burrton, KS
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
verified customer Verified Customer
Category: Sales
awesome experience
Matt was great and walked me through the process with respect, professionalism, and a great attitude. He was very knowledgeable and attentive.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 10/02/2020 07:27 AM

Deangela,

Thank you for your business and the review. If there is anything you need please 
let us know.

Thanks Again 
from Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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MATT A WATSON
SB
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Sandra B.
Wichita, KS
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customer Verified Customer
10
Category: Sales
Superior Service
This is the 3rd vehicle I have purchased from Hyundai in West Wichita. I have always been impressed with the entire purchasing process. Treated with respect, in a professional manner and made to feel valued as a customer. These are the things that drew me back to Hyundai.
CHRISTIAN S. from Hatchett Hyundai West responded on 02/18/2022 07:15 AM

Thank you Sandra for the awesome review. If there is anything 
you need please let us know.

Thank You
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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John T Olson
CB
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Carl B.
Wichita, KS
2022 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Sales
Negotiations on trade in was difficult
Finance no issues. Knowledgeable. Competent. Zero issues with our salesman. Adrian kept me informed constantly on the availability of my car being built. Took a Sonata for a test drive. Explained features. Set my car up electronically. We felt he was on our side on final price negotiations. Lack of honesty and respect was from personnel setting trade in value.
Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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ADRIAN D BOYDSTON
CB
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Carl B.
Wichita, KS
2022 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Sales
Negotiations on trade in was difficult
Finance no issues. Knowledgeable. Competent. Zero issues with our salesman. Adrian kept me informed constantly on the availability of my car being built. Took a Sonata for a test drive. Explained features. Set my car up electronically. We felt he was on our side on final price negotiations. Lack of honesty and respect was from personnel setting trade in value.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2022
1
Category: Sales
Got taken on trade in by dealership
Offered $ 7540 for trade in by used car manager. Settled for $ 9000. Felt was 500 to $ 1000 low, was right. Put car on their used car lot for $ 13,995. This was our sixth new car purchased at this dealership. Never again.
CHRISTIAN S. from Hatchett Hyundai West responded on 02/04/2022 11:30 AM

Talked with Adrain about this. Sorry we let you down and if there is anything I can do 
to help please let me or Adrain know. 

Hatchett Hyundai West. 

CHRISTIAN S. from Hatchett Hyundai West responded on 02/04/2022 12:53 PM

Thank you so much from Adrain and the New Car Deptment. If there is anything 
you need please let Adrain or us know.

Thank you 
Hatchett Hyundai West New Car Deptment..

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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ADRIAN D BOYDSTON
CH
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Caitlin H.
Wichita, KS
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
verified customer Verified Customer
10
Category: Sales
Car buying process was fast and easy
Had the best experience buying a car at Hyundai, Adrian is a fun and easy person to work with. He has even followed up with me to make sure everything is going good with the car and making sure he answers any questions I may have.
CHRISTIAN S. from Hatchett Hyundai West responded on 02/03/2022 07:11 AM

Thank you Caitlin for the review. If there is anything you need please let us know.

Thank You
Hatchett Hyundai West 

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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ADRIAN D BOYDSTON
Verified Customer
Dodge City, KS
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customer Verified Customer
10
Category: Sales
Excellent experience at Hatchett Hyundai West
No pressure sales. Keep customer informed of other vehicles that might be of interest
CHRISTIAN S. from Hatchett Hyundai West responded on 12/09/2021 10:50 AM

Thank You for the review. If there is anything you need please let us know.

Thank You 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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HEATHER A CUSICK
New Car Sales Consultant
YS
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Yong S.
Wichita, KS
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
verified customer Verified Customer
10
Category: Sales
Great first experience with Hyundai
Love the car and loved the buying experience. This was our first Hyundai and it will not be our last
CHRISTIAN S. from Hatchett Hyundai West responded on 11/29/2021 08:59 AM

Thank you for the review, If there is anything you need please 
let us know.


Thank You 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
Verified Customer
Wichita, KS
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
verified customer Verified Customer
10
Category: Sales
Great experience start to finish
I love all the perks that go with owning this particular vehicle and I will be back
CHRISTIAN S. from Hatchett Hyundai West responded on 11/29/2021 08:57 AM

Thank you for the review, If there is anything you need please 
let us know.


Thank You 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
Verified Customer
Great Bend, KS
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customer Verified Customer
10
Category: Sales
Awesome car buying experience
Bryan was an excellent salesman to work with. Made the process extremely easy.
CHRISTIAN S. from Hatchett Hyundai West responded on 09/30/2021 02:58 PM

Thank you for the review, If there is anything you 
need please let us know.

Thank You 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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BRYAN R WHITNEY
Verified Customer
Wichita, KS
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2021
verified customer Verified Customer
8
Category: Sales
Good value
Straight forward negotiations.
CHRISTIAN S. from Hatchett Hyundai West responded on 08/27/2021 10:08 AM

Thank you for the review, If there is anything you need please let us know.

Thanks 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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MATT A WATSON
PH
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Pamela H.
Wichita, KS
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2021
verified customer Verified Customer
10
Category: Sales
Excellent Experience
Matt Watson and Eric Smith were extremely helpful. They made the car buying experience great. I will definitely recommend Hatchett Hyundai West to friends and family.
CHRISTIAN S. from Hatchett Hyundai West responded on 08/27/2021 10:07 AM

Thank you for the review, If there is anything you need please let us know.

Thanks 
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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MATT A WATSON
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