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DENNIS T ADKINS

Huffines Hyundai Plano
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(59 reviews)
65

Reviews of DENNIS T ADKINS

AP
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Akio P.
Carrollton, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
2nd Service Appointmet
Very kind and friendly staff with exceptional customer service skills. Was in and out at the allocated time, would recommend.
Employees worked with
DA
DENNIS T ADKINS
DC
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David C.
Richardson, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
1st Service
Very flexible service department.
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Plano, TX
2021 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2021
Service Type: Maintenance
verified customer Verified Customer
4
Category: Service
Good customer service. Poor waiting room conditions and long wait time.
Good customer service. Poor waiting room conditions and long wait time.
MATTHEW L. from Huffines Hyundai Plano responded on 09/15/2021 07:05 AM

Good Morning,

Thank you for taking the time to discuss with me your service experience. We look forward to serving you in the future.

Kind Regards,

Matt Levandowski 
469-768-7007

Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Plano, TX
2006 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/26/2021
verified customer Verified Customer
8
Category: Service
Excellent Service
We have received excellent service on our Sonata from Huffines for 8 years.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/14/2021
Service Type: Maintenance
7
Category: Service
Follow up service thwarted.
The scheduled work was completed. Additional work of a needed wheel alignment was offered at that time but my schedule would not allow. The next week I attempted to schedule it . I was told the soonest I could have the alignment done was in 2 months. Needless to say I was totally surprised and the scheduler had no explanation. I was able to get the service at a respected shop in 2 days.
BRANDON H., Service Director from Huffines Hyundai Plano responded on 08/24/2021 03:16 PM

Neil,

I am so sorry to hear about your experience. I am reaching out to you now to see how we can get this corrected. 

Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Garland, TX
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
oil change
The service team at Huffhines is always knowledgeable and courteous. With an appointment, I was in and out for my oil change in no time. I appreciate the customer service provided by Dennis A.
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Dallas, TX
2021 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent
The dealership is 20 min outside Dallas county but it’s worth the trip. Great customer service
Employees worked with
DA
DENNIS T ADKINS
AS
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Arthur S.
Rowlett, TX
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Dennis
The time to wait was good, friendly people and everything was explained.
Recommended
Employees worked with
DA
DENNIS T ADKINS
AG
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Alfred G.
Frisco, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always great service!
Always great service and professional. That's why I have purchased four Hyundais from Huffines. Their professionalism from the top goes all the way down to the last person you meet.
Recommended
Employees worked with
DA
DENNIS T ADKINS
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