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SureCritic / Hyundai Dealer / College Park Hyundai / DONNELL BROWN
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DONNELL BROWN

SERVICE CONSULTANT
College Park Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(303 reviews)
72

Reviews of DONNELL BROWN

WB
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WINSTON B.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent, Responsive Service
The agent that assisted me was very courteous and explained every step of the service I was receiving to me. He is an asset to Hyundai.
Recommended
ROSE B., Director of Customer Retention from College Park Hyundai responded on 11/01/2017 06:29 AM

Your kind review of Donnell is really appreciated - thank you!

Employees worked with
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DONNELL BROWN
SERVICE CONSULTANT
Verified Customer
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Oil change / recall repair
Like the professional manner of the service staff. They explained the repaire in words I could under stand. I like this place!
Recommended
ROSE B., Director of Customer Retention from College Park Hyundai responded on 10/13/2017 05:30 AM

And we like taking care of you...thank you so much for your review!!

Employees worked with
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DONNELL BROWN
SERVICE CONSULTANT
Verified Customer
Columbia, MD
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
verified customer Verified Customer
Category: Service
Responsive Customer Care
Mike Goldberg was very responsive to my concerns. Overall, very fine service. I will keep coming back for more.
Recommended
Employees worked with
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DONNELL BROWN
SERVICE CONSULTANT
WW
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Wayne W.
New Carrollton, MD
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2017
verified customer Verified Customer
Category: Service
service resolution
I spoke with Mr Goldberg.I voiced my concerns about what had happened. He listened and understood my point of view.He explained his position, and how important customer services was to him. By the end of the conversation, I was very satisfied.

Thank you,
Mr Goldberg
Recommended
Employees worked with
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DONNELL BROWN
SERVICE CONSULTANT
VB
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Viviane B.
Kensington, MD
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Nice people wanting to help you
Thanks for good service and nice smiles!
Recommended
ROSE B., Director of Customer Retention from College Park Hyundai responded on 08/28/2017 04:43 AM

Thank you for your very kind e review!!

Employees worked with
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DONNELL BROWN
SERVICE CONSULTANT
RD
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Rhonda D.
Hyattsville, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Not over priced
I love coming here they aren't over priced, they call you shortly after with there price and let you know everything that need to be done before hand. No over selling.
Recommended
ROSE B., Director of Customer Retention from College Park Hyundai responded on 08/21/2017 07:08 AM

Your review is really appreciated - thank you!!

Employees worked with
avatar
DONNELL BROWN
SERVICE CONSULTANT
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