DJ

DAVID JONES

Finance Director
"Hyundai of Louisville / Genesis of South Louisville "
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(32 reviews)
84

Verified Customer
Louisville, KY
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customer Verified Customer
Category: Sales
Superb buying experience.
Superb buying experience.
Recommended
Employees worked with

YM
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Yolanda M.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2020
verified customer Verified Customer
Category: Sales
Greate custumer service.
I was very please with the sales person that sold me the car. He was very respecful and made sure I had a good experience.
Recommended

RB
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Richard B.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customer Verified Customer
Category: Sales
Richard & Carl Bryan
Great experience!!!!
Recommended

PB
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Pamela B.
Memphis, IN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2020
verified customer Verified Customer
Category: Sales
Service
Happy with everything
Recommended
HERMAN R. from Hyundai Of Louisville responded on 11/14/2020 09:42 AM

We are so sorry to see your unhappiness with the purchase of your New Palisade. Thank you for the Great responses to the questionair. We will continue to try and get intouch with you to see if we can make things totally right for you. Herman Robinson Sales Manager


LS
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Liza S.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2020
verified customer Verified Customer
Category: Sales
i Love Hyundai!
Helpful, friendly, clean, and great cars!
Recommended
HERMAN R. from Hyundai Of Louisville responded on 11/16/2020 12:18 PM

Thank you for the Great Survey. We really appreciate hearing from you. If you have any questions or concerns please do not hesitate to contact us. Please stay safe and enjoy your new vehicle.
Herman Robinson  Sales Manager

Employees worked with

QP
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Quetonnya P.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
verified customer Verified Customer
Category: Sales
Thank you
I just want to say Thank you to Eric at Hyundai of Louisville. He was very nice and very helpful in helping me understand what was going on and my choices
Recommended
Employees worked with

FT
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Frederick T.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
verified customer Verified Customer
Category: Sales
Great dealership
Just received the web site with instruction. Should have had that on day one. Sales person did great job explaining and offered to assist at any time.
We were out of town so the web site would have been useful.

After a long period of time purchasing it would have been nice to have something besides coffee/water.
Recommended
Employees worked with

DH
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Debbie H.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customer Verified Customer
Category: Sales
Kona
Everyone was very friendly and professional.
Recommended
Employees worked with

DR
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David R.
Yorkville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customer Verified Customer
Category: Sales
Great dealership to purchase a vehicle at
This was my 1st out of state purchase for a vehicle. When I originally was questioning this car Keith was attentive to my needs and to take actual pictures of the car in the parking lot immediately. From then on Keith and the manager were willing to work with me on getting the right pricing that accommodated my needs. Once I agreed to purchase the vehicle they accommodated me by picking me up from the airport. Onc3 there they made the rest of the purchase process very easy as they were all very being very friendly!
Recommended
Employees worked with

PD
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Paulo D.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customer Verified Customer
10
Category: Sales
Great service
Great service and committed to excellence. Really professional.
Hyundai was so easy to work with and gave me a great price for my Jeep. I went to a competitor to compare offers and process and there was no comparison. Love the experience with Hyundai.
Employees worked with

Verified Customer
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customer Verified Customer
10
Category: Sales
Santa Cruz
Overall, this was the easiest and best experience I've had buying a new car. I highly recommend this dealership and especially Carlos. He's been amazing to work with.

KR
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Kimberlea R.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customer Verified Customer
10
Category: Sales
Hassle Free Experience
My experience at Hyundai was great. Good customer service and super easy paperwork process. This was a hassle free experience. I’m glad I got my car at this dealership.

Verified Customer
Campbellsburg, KY
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/07/2021
verified customer Verified Customer
5
Category: Sales
Salesman was very knowledgeable, professional and helpful. I also like the car, but...
The salesman was very knowledgeable, professional and helpful. And I do like the little Kona.

However, the dealership did not do an inspection of my trade-in vehicle prior to making the deal, and they later found a problem with my trade-in and have complained to me about it. I was unaware of the defect with the trade-in. I think they should have done an inspection before the deal was made, to avoid this headache.

Displaying Review 21 - 33 of 33 in total
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